Park Hotel Mauer - Boutique Hotel, Restaurant, Café & Bar

Hotels
7.6 (77 reviews)
Geßlgasse 4A , Vienna , at

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Modern facilities
Cons:
Lack of staff
No breakfast
Service issues

Categories

Cleanliness
7.74
Some reviews mentioned cleanliness, but also noted issues with service and lack of staff.
Service
7.21
Service was often mentioned negatively due to lack of staff and support, especially during check-in.
Location
8.75
Reviews indicate the location is good, with accessibility to public transport and nearby attractions.
Room Quality
8.7
Rooms were described as modern, clean, and comfortable in multiple reviews.
Amenities
6.73
Lack of breakfast and restaurant services noted, impacting the amenities positively rated.
Value for Money
7.69
Mixed feelings about value, considering the lack of services offered during the stay.
Food and Beverage
5.74
No breakfast available, and restaurant was closed during stay, leading to negative feedback.
Overall Experience
8.21
While the stay had positive aspects, many fundamental issues were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:43

Property Description

Luxurious Accommodation
Discover impeccable rooms with modern amenities, including a flat-screen TV and private bathrooms with cozy bed linens and towels at VIVE Hotel & Restaurant Vienna.

Delicious Dining Experience
Indulge in exquisite cuisine at the on-site restaurant and unwind at the bar with a refreshing beverage after a day of exploring Vienna.

Convenient Location
Located just a short distance from major attractions like Schönbrunner Gardens and Schönbrunn Palace, VIVE Hotel & Restaurant Vienna offers easy access to Vienna's best sights.

Experience luxury and comfort at VIVE Hotel & Restaurant Vienna. Book now for an unforgettable stay in Vienna!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 77 reviews
Cleanliness: 7.74
Service: 7.21
Location: 8.75
Room Quality: 8.7
Amenities: 6.73
Value for Money: 7.69
Food and Beverage: 5.74
Overall Experience: 8.21
S
Sara couple pt
10
Pros:

Very beautiful building inside. The rooms were very modern and comfortable! The check in was also quite easy , just need to follow the instructions and there's nothing complicated.

Cons:

The pillows weren't so comfortable but everything else was very nice!

2026-02-11 via Nuitee
G
Gabriella solo_traveller ch
5
Cons:

Das Preisleistungsverhältnis fällt langsam aber sicher aus dem Lot. Kein Frühstück im Preis inbegriffen. Restaurant geschlossen Abendessen in dem Quartier schwierig.

2026-02-10 via Nuitee
O
Okongo-Fresia extended_group at
10
2026-01-23 via Nuitee
K
Konrad couple at
7
2026-01-23 via Nuitee
A
Arber couple de
9
Sehr schön und zufriedenstellend
Pros:

Personal war sehr freundlich, die Unterkunft liegt schön und die Zimmer sind sauber und sehr angenehm zum schlafen.

Cons:

Bisschen zu teuer für eine Nacht, wenn man für das Parken noch extra zahlen muss. (Betrifft aber dann eher Kunden die mit einem Fahrzeug anreisen). Ansonsten Top!

2026-01-23 via Nuitee
G
Gernot couple at
9
Alles bestens. :)
2026-01-20 via Nuitee
A
Adriana solo_traveller de
8
Sauber
Pros:

Sauber

Cons:

Kein Personal

2026-01-20 via Nuitee
T
Tommy extended_group at
3
A lovely place in desperate need of someone who cares about guests
Pros:

Quiet, relatively clean, lovely building

Cons:

There is no restautant!!

Hotel was informed in advance that an elderly disable person needed a single bed. Told single beds were not available. NOT informed that the lift was out of order. Not informed that the advertised restaurant was permanently closed. Twenty-minute delay on arrival to get the lift to work. It failed to operate the following morning. It worked afterwards but uncertainty spoiled the visit as a wheelchair user could not use the stairs.

The key/chip collection was overcomplicated.
At least one bed cover was stained, otherwise clean.
Receiving 20 emails for a three-night stay and two rooms seems OTT.

2026-01-19 via Nuitee
J
julia family_with_children at
6
für die Notwendigkeit eines Hotels neben dem Kursort meines Mannes OK
Pros:

grundsätzlich ganz nett, nett gestaltet, sauber, gute betten.
Restaurant unten im Hotel sehr gut, und das Personal sehr bemüht!

Cons:

Leider waren die Klimaanlagenventilatoren direkt über unserem Zimmer am Dach und das war sehr laut in der Nacht auch bei geschlossenem Fenster! Auf die Anfrage ob wir ein Zimmer nicht im Dachgeschoß mit Säugling haben könnten kam nie eine Antwort. Im Erdgeschoß war am Lilft "Außer Betrieb" angebracht. Am Abend,, nach 3 mal in den 3. Stock mit Baby und Kinderwagen zu Fuß, habe ich oben dann versucht ob der Lift doch geht. und siehe da nicht defekt. war wohl ein Scherz.

2026-01-19 via Nuitee
P
Pamela couple at
9
Nette Zimmer in Gebäude mit historischem Flair
Pros:

Sehr schönes Gebäude mit geschmackvoller Einrichtung. Organisation hat gut funktioniert. Das Team reagierte vor der Anreise sofort auf eine gesonderte Anfrage.
Schöne Lage und auch sehr gut mit öffentlichen Verkehrsmitteln erreichbar.

2026-01-18 via Nuitee
M
Melanie family_with_children at
8
Wir kommen wieder
Pros:

moderne Einrichtung, alles war sehr unkompliziert,

Cons:

Es hätte das Zimmer etwas sauberer sein können. Der Teppichboden war definitiv nicht gesaugt und im Bad hatten wir noch Gläser von den letzten Bewohnern. Da ist die Zahnpaste noch drauf gewesen

2026-01-15 via Nuitee
B
Brigitte solo_traveller ch
8
ruhig, sauber und angenehme Atmosphäre
Pros:

ruhiges und sauberes Zimmer mit gutem Bett

Cons:

kein Frühstück im Hotel, jedoch ein paar Schritte Café mit Bäckerei auch am Sonntag offen.

2026-01-11 via Nuitee
solo_traveller ch
7
2026-01-08 via Nuitee
V
Vincenzo couple it
9
Comodità e tranquillità
Pros:

Pulizia, silenzio, elementi nuovi

Cons:

Assenza totale del personale.

2026-01-08 via Nuitee
A
Alfred solo_traveller at
1
NIE WIEDER
Pros:

nichts

Cons:

Ich bekomme seit Monaten keine Rechnung für meine Nächtigung, keiner ist zu erreichen, alle putzen sich ab!

2026-01-07 via Nuitee
N
Nicole extended_group us
8
Good location but pricey
Pros:

Location was good. Room was very clean and accommodated our family of 4.

Cons:

We stayed 2 different portions of our trip and the price was overpriced for our second stay and they initially assigned us the wrong room and it was difficult to get this addressed. For our first stay, the cost was reasonable.

2026-01-05 via Nuitee
N
Nicole extended_group us
9
Great location and very clean
Pros:

Location was perfect and price was good.

Cons:

The sloping ceilings were a bit challenging but we adjusted.

2026-01-05 via Nuitee
M
Matthias solo_traveller at
10
2026-01-01 via Nuitee
M
Mitchell family_with_children at
9
Overall, it was a good stay with great public transport access, close to Schonnbrunn palace
Pros:

The apartment was beautifully clean and comfortable. There was more than enough parking space and had an elevator which is always a nice thing to have. It was also right next to a tram stop, which is very conveniant.

Cons:

The Key fob system could use a bit more explanation or a rework. My parents struggled to get into their room and it was only after multiple attempts that they managed to enter their room.

2025-12-31 via Nuitee
C
Christoph solo_traveller at
8
2025-12-26 via Nuitee