Hotel Citlalli

Hotels
9.6 (379 reviews)
Calle Circunvalacion pasaje j #298 Colonia San Benito , San Salvador , sv

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable accommodations
Cons:
Small rooms
Basic breakfast offerings
Some cleanliness issues

Categories

Cleanliness
9.16
Several reviews indicated cleanliness issues, especially with lingering bathroom cleanliness.
Service
10
Many reviews praised the staff for being friendly and helpful, often exceeding expectations.
Location
10
The location received high praise for its accessibility to restaurants and attractions.
Room Quality
9.16
Some reviews mentioned rooms being small or lacking amenities like windows.
Amenities
9.66
Amenities were generally acceptable, but some rooms lacked basic conveniences.
Value for Money
9.66
Value was seen as good, though some felt the pricing was high for the simplicity offered.
Food and Beverage
9.16
Breakfast received mixed reviews, being described as basic or weak in some instances.
Overall Experience
10
Overall experiences were very positive, with specific mentions of the hotel being recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:38

Property Description

Luxurious Accommodation
Hotel Citlalli, located in San Salvador, offers a luxurious stay just 5.5 km from San Salvador Bicentennial Park. The rooms feature private bathrooms and some even come with a balcony, providing stunning views of the surroundings.

Convenient Amenities
Guests can enjoy the convenience of free private parking, a garden to relax in, and a lovely terrace to unwind after a day of exploring the city. The 24-hour front desk and room service ensure that all guest needs are met promptly and efficiently.

Easy Access to Airport
With El Salvador International Airport just 44 km away, Hotel Citlalli is the perfect choice for travelers looking for comfort and accessibility during their stay in San Salvador. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 379 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
V
Vera • couple • us
9
2026-07-11 • via Nuitee
A
Alejandro • solo_traveller • mx
8
Good place to stay if you’re on a budget
Pros:

It was good value for money and the facilities were clean.

Cons:

The room was too basic and not that modern.

2026-07-09 • via Nuitee
R
RAQUEL • solo_traveller • pa
10
Estancia corta - Excelente ubicación
Pros:

Excelente ubicación, el desayuno rico, servido y preparado al momento. Lugar tranquilo.

Cons:

N/A

2026-07-07 • via Nuitee
R
Richard • solo_traveller • us
7
2026-07-06 • via Nuitee
S
Sofia • extended_group • pt
10
2026-07-05 • via Nuitee
J
Jesica Monzón • extended_group • ar
10
2026-06-29 • via Nuitee
J
Jesica Monzón • extended_group • ar
9
Pros:

La ubicación, el trato del personal, la limpieza y el precio/calidad son excelentes.

Cons:

Justo cuando llegué no funcionaba el agua, pero lo solucionaron bastante rápido. Y hay pocas opciones para desayunar.

2026-06-12 • via Nuitee
S
Sandro • solo_traveller • br
10
2026-06-08 • via Nuitee
L
Liliana G-E • solo_traveller • us
9
2026-06-01 • via Nuitee
M
Martha Patricia • solo_traveller • mx
9
Agradable
Pros:

El hotel es agradable, con instalaciones adecuadas, aunque podrían mejorar.
Lo mejor es el personal, siempre amable y atento, con disposición a atender lo que se les solicita.

Cons:

En una ocasión anterior había más opciones para el desayuno. Al tener una estancia de varios días, termina siendo monótono. También podrían tener algunas opciones más variadas para adquirir algo que haga las veces de cena.

2026-05-27 • via Nuitee
D
Damian Edward • solo_traveller • ie
2
Awful
Cons:

1. Area appears to be dominated by terrorist cartels, not suitable for families
2. Room filled with overwhelming stench of faeces at random intervals
3. Loud music from local bar every night

2026-05-21 • via Nuitee
J
JGL • solo_traveller • us
7
Very small, good location
Pros:

Location is very walkable near many points of interest.

Cons:

The entire place is like a matchbox it's so small. I solo traveler felt like I was in a can of sardines while there.

2026-05-20 • via Nuitee
E
Eleazar • solo_traveller • us
10
2026-05-11 • via Nuitee
Y
yolanda • solo_traveller • ec
7
Pros:

La ubicacion, nos prepararon el desayuno muy temprano pues teníamos q ir al aeropuerto

Cons:

Mucho ruido de las otras habitaciones, muy demorado el servicio en el desayuno y nos cobraban aparte el jugo o el cafe. Teníamos que elegir uno de los dos y el otro era pagado

2026-05-07 • via Nuitee
J
Janice • couple • sv
10
Espectacular!
Pros:

El desayuno típico estuvo adecuado, bastante delicioso.
La habitación muy limpia, moderna
La atención espectacular
Se sentía paz y tranquilidad en el lugar

Cons:

Todo me gustó!
No tengo ninguna queja

2026-05-05 • via Nuitee
B
Bryan • solo_traveller • us
10
Pros:

The location was far enough away to be in such a quiet and comfortable place, but close enough to wonderful restaurants, bars, cafes, etc. The room was wonderful and the shower was great 👍.

Cons:

N/A

2026-05-02 • via Nuitee
J
Jaime • couple • us
10
2026-05-01 • via Nuitee
R
Rebecca • solo_traveller • us
10
Good location, great staff, clean and safe
Pros:

I liked everything. The staff was friendly and honest, the room was comfortable and clean, the location was great. I felt very safe

Cons:

Whoever installed the floors in my room did too good of a job! You see, there is a step up to go into the bathroom. The bathroom tiles were lined up perfectly with the bedroom tiles, which made it difficult to differentiate where the step was at night. Someone could easily fall.

2026-04-28 • via Nuitee
R
Roger Eduardo • extended_group • cr
10
Pura vida
Pros:

Todo muy buen ,seguridad,confort,servicio y precio

Cons:

Todo bien

2026-04-27 • via Nuitee
R
Roger Eduardo • extended_group • cr
10
Limpieza,comodidad y confort,atención excelente
Pros:

Hola muy rico ,muy serviciales,en ocasiones solicitamos pan y frutas y fueron de cortesua

Cons:

Todo súper

2026-04-27 • via Nuitee