Hotel Citlalli

Hotels
9.6 (390 reviews)
Calle Circunvalacion pasaje j #298 Colonia San Benito , San Salvador , SV
+503 7803 3723

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable accommodations
Cons:
Small rooms
Basic breakfast offerings
Some cleanliness issues

Categories

Cleanliness
9.16
Several reviews indicated cleanliness issues, especially with lingering bathroom cleanliness.
Service
10
Many reviews praised the staff for being friendly and helpful, often exceeding expectations.
Location
10
The location received high praise for its accessibility to restaurants and attractions.
Room Quality
9.16
Some reviews mentioned rooms being small or lacking amenities like windows.
Amenities
9.66
Amenities were generally acceptable, but some rooms lacked basic conveniences.
Value for Money
9.66
Value was seen as good, though some felt the pricing was high for the simplicity offered.
Food and Beverage
9.16
Breakfast received mixed reviews, being described as basic or weak in some instances.
Overall Experience
10
Overall experiences were very positive, with specific mentions of the hotel being recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:38

Property Description

Luxurious Accommodation
Hotel Citlalli, located in San Salvador, offers a luxurious stay just 5.5 km from San Salvador Bicentennial Park. The rooms feature private bathrooms and some even come with a balcony, providing stunning views of the surroundings.

Convenient Amenities
Guests can enjoy the convenience of free private parking, a garden to relax in, and a lovely terrace to unwind after a day of exploring the city. The 24-hour front desk and room service ensure that all guest needs are met promptly and efficiently.

Easy Access to Airport
With El Salvador International Airport just 44 km away, Hotel Citlalli is the perfect choice for travelers looking for comfort and accessibility during their stay in San Salvador. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 390 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
C
Calderon • solo_traveller • ni
10
2026-09-13 • via Nuitee
M
Mario Alberto • solo_traveller • us
10
2026-09-03 • via Nuitee
B
Baczek Feder • solo_traveller • us
5
Imposible dormir. Pesadilla de 3 noches
Pros:

Solo la ubicación

Cons:

Ruido excesivo desde el personal hasta los huéspedes. no vas a poder dormir ni descansar porque las habitaciones no tienen ningún aislante y escuché absolutamente todo. Huéspedes ruidosos y personal que habla sin cuidado desde las 4 am.

2026-08-17 • via Nuitee
L
La mas • solo_traveller • es
9
Pros:

Las camas muy cómodas y la habitación de tamaño bien tb

Cons:

Estaba lejos del centro

2026-08-02 • via Nuitee
I
Isabelle • solo_traveller • ca
10
2026-07-21 • via Nuitee
S
Santiago • solo_traveller • co
9
2026-07-16 • via Nuitee
J
Jonathan • family_with_children • us
10
Pros:

Great location and very clean

Cons:

N/a

2026-07-14 • via Nuitee
V
Vera • couple • us
9
2026-07-11 • via Nuitee
A
Alejandro • solo_traveller • mx
8
Good place to stay if you’re on a budget
Pros:

It was good value for money and the facilities were clean.

Cons:

The room was too basic and not that modern.

2026-07-09 • via Nuitee
R
RAQUEL • solo_traveller • pa
10
Estancia corta - Excelente ubicación
Pros:

Excelente ubicación, el desayuno rico, servido y preparado al momento. Lugar tranquilo.

Cons:

N/A

2026-07-07 • via Nuitee
R
Richard • solo_traveller • us
7
2026-07-06 • via Nuitee
S
Sofia • extended_group • pt
10
2026-07-05 • via Nuitee
J
Jesica Monzón • extended_group • ar
10
2026-06-29 • via Nuitee
J
Jesica Monzón • extended_group • ar
9
Pros:

La ubicación, el trato del personal, la limpieza y el precio/calidad son excelentes.

Cons:

Justo cuando llegué no funcionaba el agua, pero lo solucionaron bastante rápido. Y hay pocas opciones para desayunar.

2026-06-12 • via Nuitee
S
Sandro • solo_traveller • br
10
2026-06-08 • via Nuitee
L
Liliana G-E • solo_traveller • us
9
2026-06-01 • via Nuitee
M
Martha Patricia • solo_traveller • mx
9
Agradable
Pros:

El hotel es agradable, con instalaciones adecuadas, aunque podrían mejorar.
Lo mejor es el personal, siempre amable y atento, con disposición a atender lo que se les solicita.

Cons:

En una ocasión anterior había más opciones para el desayuno. Al tener una estancia de varios días, termina siendo monótono. También podrían tener algunas opciones más variadas para adquirir algo que haga las veces de cena.

2026-05-27 • via Nuitee
D
Damian Edward • solo_traveller • ie
2
Awful
Cons:

1. Area appears to be dominated by terrorist cartels, not suitable for families
2. Room filled with overwhelming stench of faeces at random intervals
3. Loud music from local bar every night

2026-05-21 • via Nuitee
J
JGL • solo_traveller • us
7
Very small, good location
Pros:

Location is very walkable near many points of interest.

Cons:

The entire place is like a matchbox it's so small. I solo traveler felt like I was in a can of sardines while there.

2026-05-20 • via Nuitee
E
Eleazar • solo_traveller • us
10
2026-05-11 • via Nuitee