Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Beautiful location
Clean rooms
Cons:
Limited breakfast options
Noise from nearby venues

Categories

Cleanliness
9.39
Overall positive sentiment, rooms were noted as clean.
Service
9.86
Staff were described as friendly, helpful, and accommodating.
Location
9.4
Well-located on the quieter end of the island, enhancing the experience.
Room Quality
9.35
Rooms were spacious and comfortable, with some issues noted.
Amenities
9.38
Beach club and pool were highlighted; however, breakfast options were limited.
Value for Money
8.84
Some concerns raised about value considering breakfast limitations.
Food and Beverage
9.89
Restaurant highly praised with excellent food options.
Overall Experience
9.86
Guests generally had a wonderful experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:13

Property Description

Luxurious Beachfront Accommodation
Villa Caracol on Playa Norte Beach offers stylish suites with modern amenities and private beach access.

Nature Lover's Paradise
Situated in the Yum Balam Nature Reserve, guests can enjoy kayaking and encounter exotic wildlife like sea turtles and whale sharks.

Convenient Facilities and Services
With a beach club, on-site restaurant, and proximity to Holbox Ferry Terminal for island exploration, Villa Caracol ensures a memorable stay.

To experience the ultimate beach getaway with luxury and nature at your doorstep, book your stay at Villa Caracol today!

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Location

Guest Reviews

9.5
Based on 288 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.89
Overall Experience: 9.86
C
Charlotte • family_with_children • gb
8
2026-08-29 • via Nuitee
C
CAROFF NOEL • family_with_children • fr
9
2026-08-25 • via Nuitee
C
CAROFF NOEL • family_with_children • fr
9
Le paradis
Pros:

Magnifique plage devant l’hôtel - eau cristalline. Piscine très agréable dans un beau jardin. Personnel au petit soin. Séjour au paradis

Cons:

Le dîner n’était pas à la hauteur de l’hôtel.

2026-08-25 • via Nuitee
L
lombard • family_with_children • fr
10
Un hôtel idyllique, les pieds dans le sable !
Pros:

Nous avons passé un excellent moment dans cet hôtel à taille humaine. L'emplacement est tout simplement incroyable : la piscine est très agréable, et la plage juste devant l'établissement est magnifique.

Un des points forts réside dans son équipe : le service est extrêmement attentionné et irréprochable, aussi bien du côté de l'hôtel que du restaurant, avec une mention spéciale pour Beto !

On apprécie aussi toutes les petites attentions, comme les paniers avec foutas mis à disposition ou encore cet apéritif offert sur la plage face au coucher de soleil… Un moment hors du temps.

C'est une adresse intime que je recommande vivement. Nous y reviendrons avec grand plaisir !

Cons:

C'est une goutte d'eau mais la salle de bain n'a pas de porte (elle est accessible par l'espace dressing) ce qui est un peu contraignant dans les chambres famille. Par ailleurs les chambres coté mer semblent plus calmes que celles coté jardin (qui donnent sur la rue où il y a les voiturettes qui passent).

2026-08-24 • via Nuitee
A
Alexander • couple • be
10
Top stay!
Pros:

Amazing accommodation and location!
Very friendly staff! And amazing food!

We recommend this accommodation to everyone visiting Ilsa Holbox!

2026-08-23 • via Nuitee
F
Francesco • extended_group • it
9
Pros:

Tutto ottimo, dall accoglienza iniziale con un drink di benvenuto, al personale super disponibile e alla posizione ottima

2026-08-22 • via Nuitee
L
Laurent • couple • fr
9
2026-08-22 • via Nuitee
S
Sandy • family_with_children • fr
8
Je recommande fortement pour votre séjour à Holbox
Pros:

L’emplacement avec plage magnifique
Le restaurant est très bon
Personnel attentif

Cons:

Chambre un peu vieillissante

2026-08-21 • via Nuitee
R
Renaud • family_with_children • fr
10
2026-08-16 • via Nuitee
M
Maria • family_with_children • us
10
Incredible stay in beautiful Holbox
Pros:

The location and building were absolutely stunning. We loved the personal touches like sweet treats delivered to your room each evening and sunset cocktails; little details that make a place stand out. The breakfast and restaurant was so delicious. We especially loved the pool and the pool bar. All the staff throughout were super friendly, helpful and made us feel very welcome.

Cons:

We travelled with very small children, so a few more food options aimed at kids would be welcomed as this was a challenge for us.

2026-08-14 • via Nuitee
S
Susanne Dimpl • solo_traveller • at
9
Pros:

Die Hotelanlage ist sauber und gepflegt, der Pool sehr einladend. Am sehr sauberen Strand konnten wir immer freie Liegen finden, Das Hotel lädt zu einem Sonnenuntergangsdrink, und am Abend werden kleine Desserts aufs Zimmer gebracht, außergewöhnlich nette Gesten. Das Frühstück im angrenzenden Restaurant ist sehr gut, das Personal könnte motivierter sein.

Cons:

Es wäre angenehm, wenn mögliche Tour- und Wellnessangebote auch mit Preisangaben auf der Webpage angeführt werden.

2026-08-14 • via Nuitee
C
Caroline • extended_group • gb
8
A wonderful relaxing few days - wish we had stayed longer
Pros:

Lovely location, at the very end of the beach front development, a beautiful 20 minute stroll along the beach into town. Quiet, lots of space and away from the noise and hustle and bustle of town. Yet close enough to go to the bars, restaurants and shops.
Free rooftop yoga was wonderful, as was the nightly cocktail on the beach watching the sun set. Nice touches

Cons:

We are in the restaurant on our first night and maybe we chose badly but our tuna tacos were not nice.
Breakfast was delicious though and included.

2026-08-14 • via Nuitee
O
Oliver • family_with_children • de
10
No dejéis la oportunidad de alojaros en este hotel en vuestra escapada a Holbox!
Pros:

Nos gustó todo!! La ubicación, la comida, el trato del personal, el gusto por el detalle en todo!! Simplemente un 10!! No os olvidéis de los cocteles que Ramiro prepara en el pool-bar!! Deliciosos!!

2026-08-14 • via Nuitee
D
Delphine Brigitte • extended_group • fr
9
Hôtel agréable au bord d’une belle plage
Pros:

Chambre spacieuse Terrasse de la chambre agréable
Belle piscine
Hôtel au bord de la mer et d’avant une très belle plage
Possibilité d’aller à pied au centré lorsque la chaleur n’est pas écrasante

Cons:

La restauration très moyenne avec un service de qualité minimale (sur 3 commandes passées 2 erreurs commises dans les plats apportés)

2026-08-13 • via Nuitee
M
Monica • solo_traveller • it
10
2026-08-10 • via Nuitee
L
Lucia • couple • es
10
2026-08-06 • via Nuitee
K
Kaat • family_with_children • be
8
Geweldig!
Pros:

Kleinschalig, gezellig, in het groen, vriendelijk personeel, lekkere keuken

Cons:

Niets

2026-08-05 • via Nuitee
D
Damian • solo_traveller • gb
9
Great stay in a lovely setting
Pros:

The staff were excellent and the pool was fantastic. We loved the fact that it's quite a small hotel, but with a great sized pool and great facilities. Good excellent and great location away from the town but ready to get everywhere

Cons:

Nothing

2026-08-04 • via Nuitee
M
Matiasmoran1983 • family_with_children • ar
10
Todo excelente gracias
Pros:

Excelente lo voy a extrañar!!

Cons:

Todo muy bien!!

2026-07-23 • via Nuitee
A
Annemiek • extended_group • nl
10
2026-07-18 • via Nuitee