Les Suites at The Cliff Bay - PortoBay

Hotels
•
Porto Bay Hotels & Resorts
9.7 (154 reviews)
Estrada Monumental , Funchal , pt

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Fantastic location and ocean views
High-quality, tasteful rooms and terraces
Attentive and friendly staff (predominantly)
Excellent restaurant (Avista) and enjoyable dining
Quiet property with good privacy
Great pool and facilities
Cons:
Occasional service inconsistencies; some staff described as rude or defensive
Breakfast buffet choice limited in places / average buffet service reported
Housekeeping sometimes over-zealous (ignored 'do not clean' request)
Awkward access to the sea

Categories

Cleanliness
10
Multiple reviews explicitly note rooms and suites were very clean and room service was impeccable; overall high standard of cleanliness throughout the property.
Service
9.2
Generally described as very attentive and friendly (exceptional in many reviews), but several comments cite occasional rudeness/defensiveness, inconsistent service (average breakfast service in one report) and an instance of housekeeping ignoring a no-cleaning request.
Location
10
Consistently praised as superb — cliff-side with outstanding ocean views and easy access to Funchal; repeatedly described as an ideal, quiet location with excellent vistas.
Room Quality
10
Rooms and suites described as modern, high-quality, tastefully furnished with terraces and quiet positioning; multiple guests highlighted the tasteful design and comfort.
Amenities
9.7
Facilities (pool, terraces, grounds) praised and enjoyed by many guests; amenities seen as excellent overall though sea access noted as awkward by one reviewer.
Value for Money
9.3
Perceived as a luxury property and somewhat expensive by some guests, but generally recommended and viewed as worth the cost given quality of rooms, food and location.
Food and Beverage
9.7
Restaurant Avista and meals received strong praise (high-quality, memorable dining); breakfast generally good and terrace breakfasts praised, though a few mentioned limited buffet choices or average buffet service.
Overall Experience
9.7
Overall overwhelmingly positive stays with many calling it a fantastic or best-place-on-the-island experience; occasional service inconsistencies noted but did not dominate guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 22:59

Property Description

Luxurious Amenities
Les Suites at The Cliff Bay boasts a heated outdoor swimming pool, hot tub, and sauna for ultimate relaxation. Indulge in exquisite dining options with three restaurants on-site.

Comfortable Accommodations
Unwind in guest rooms equipped with modern comforts like a flat-screen TV, seating area, and private balcony showcasing stunning sea views.

Wellness and Recreation
Stay active at the indoor pool, gym, and Pilates room. Enjoy direct access to the sea for beach days or explore the city with ease from the hotel's convenient location.

Experience a blend of luxury and comfort at Les Suites at The Cliff Bay. Book now for an unforgettable stay!

Important information:

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that half board rates includes dinner buffet and drinks are not included. Half Board and Full Board rates include a special dinner on 24 December and 31 December.

All guests staying during the nights of 24th December and 31st December have the gala dinner included. Dress code is 'formal attire'.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 154 reviews
Cleanliness: 10
Service: 9.2
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.3
Food and Beverage: 9.7
Overall Experience: 9.7
A
Aline • solo_traveller • it
10
Sensacional!
Pros:

Hotel sensacional! Muito limpo. Vista maravilhosa.

2026-08-11 • via Nuitee
D
Delphine • family_with_children • be
9
2026-08-05 • via Nuitee
N
Nataliya • extended_group • ru
10
2026-07-24 • via Nuitee
O
Ognjen • family_with_children • ch
9
Pros:

Fantastic location and facilities, incredible views, very helpful staff and good level of privacy.

Cons:

Breakfast while fine, doesn’t match a top hotel with limited breakfast buffet choice and average service.

2026-07-21 • via Nuitee
R
Rebecca • couple • gb
10
2026-07-21 • via Nuitee
A
Anna • solo_traveller • ru
10
2026-07-07 • via Nuitee
E
ERIC • family_with_children • in
6
A mixture of excellent and poor quality experiences
Pros:

Great location and modern high quality rooms

Cons:

Some staff rude, defensive and nonchalant

2026-07-05 • via Nuitee
S
Susan • couple • ie
10
2026-06-30 • via Nuitee
V
Violetta • couple • at
10
Ein wunderschöner und einladender Ort zur Erholung und besondere Anlässe zu feiern
Pros:

Ein sehr schöner Ort für ein entspanntes Urlaub auf einem hohen Niveu. Mit Frühstück auf der Terrasse mit einem wunderbaren Ausblick auf den unendlichen Atlantik war immer ein perfekter Start in den Tag. Das Frühstückangebot war sehr fein und ausgelassen. Ein sehr aufmerksames und freundliches Personal im Restaurant Avista und an der Reception. Das Essen, auf Haubenniveau, hat immer überzeugt. Auch wenn es etwas teurer ist, ist sehr zu empfehlen. Daher Reservierung notwendig, weil es sich um eine sehr gefragte Adresse handelt. Zimmer waren auch sehr sauber. Die Zimmersuites sind sehr geschmackvoll eingerichtet. Die Terassen auf 2 Ebenen haben wir entsprechend dem Tageszeit ausgibig genutzt. Und auch hier haben wir jedesmal den wunderschönen Ausblick auf den unendlichen Atlantik erfreut. Zudem ist auch sehr ruhig im Zimmer, weil es direkt an der Küste ausgerichtet sind und somit kein Straßenlärm. Zimmerservice war auch tadellos. Wir wurden immer mit frischen Obst und Wasser versorgt. Auch das Poolbereich haben wir genossen. Und auch hier ein aufmerksames und freundliches Personal. Das Hotel liegt ganz in der Nähe von Staatzentrum Funchal, sodass man zu Fuß den Promenadenweg genießen kann.

2026-06-29 • via Nuitee
H
Hassan • solo_traveller • dm
10
Pros:

Excellent

2026-06-16 • via Nuitee
C
Christine • couple • gb
10
Hotel and staff made this a fabulous holiday
Pros:

Location superb, great views and easy to access Funchal.
Breakfast . the staff were exceptional as was the buffet and a la carte options

2026-06-09 • via Nuitee
S
Sabine • couple • de
9
Wir waren sehr zufrieden und komme möglicherweise wieder.
Pros:

Alles gut!

Cons:

Die Bademöglichkeiten im Meer, Zugang umständlich

2026-06-01 • via Nuitee
B
Beat • solo_traveller • ch
9
2026-05-21 • via Nuitee
R
Richard • couple • gb
9
2026-05-15 • via Nuitee
R
Ralf • solo_traveller • at
9
2026-05-13 • via Nuitee
W
Walter • couple • at
8
2026-05-08 • via Nuitee
F
Federica • couple • it
9
2026-05-05 • via Nuitee
C
Christine • couple • de
9
Fantastisches Hotel in jeder Hinsicht.
Pros:

Fantastisches Hotel auf der Klippe neben Funchal. Besonders gut hat uns das Restaurant Avista gefallen mit Blick auf Meer und Funchal eund ausgezeichnetem Frühstück, Abendessen sowie hervorragendem freundlichen Service.Fantastisches Hotel

2026-04-27 • via Nuitee
I
Ilya • couple • ru
10
2026-04-20 • via Nuitee
M
Milev • couple • bg
10
2026-04-15 • via Nuitee