Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Friendly staff
Comfortable rooms
Cons:
Chaotic service
Maintenance issues
High restaurant prices

Categories

Cleanliness
8.46
Issues with maintenance and cleanliness mentioned in some reviews, particularly around pool and room conditions.
Service
8.93
Some reviews mentioned chaotic staff but also praised their friendliness and willingness to help.
Location
9.47
Multiple reviews highlighted the beautiful location directly on the beach as a major positive.
Room Quality
9.42
Several reviews complimented the designs and comfort of the rooms.
Amenities
8.95
Amenities are generally well-received, although some complaints about pool maintenance were noted.
Value for Money
8.91
Prices at nearby restaurants were noted as good, but some felt hotel pricing was a bit high.
Food and Beverage
8.46
Comments on the breakfast experience were mixed, with some recommending local options.
Overall Experience
9.43
Overall positive experience with a strong likelihood of returning based on guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:01

Property Description

Beachfront Paradise: Nestled on the white sand beach of Khao Lak, Eden Beach Khaolak Resort and Spa A Lopesan Collection Hotel - SHA Extra Plus offers breathtaking views of the Andaman Sea.

Luxurious Amenities: Guests can indulge in a range of facilities including spa treatments, 2 dining outlets, a fitness centre, and a sparkling swimming pool for the ultimate relaxation experience.

Culinary Delights: Start your day with a delicious breakfast offering buffet and American options, and savor delectable Thai and Asian cuisine at the on-site restaurant.

Experience serenity and luxury at Eden Beach Khaolak Resort and Spa. Book your stay now for an unforgettable beach getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Bookings made from 23 January 2024 onwards are inclusive of the Compulsory Gala Dinner for New Year’s Eve (31 Dec 2024) for 2 Adults in the room rates. Additional adults or additional children are required to pay at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for THB 1,200 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1770 reviews
Cleanliness: 8.46
Service: 8.93
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
South Coast Systems solo_traveller gb
10
Pros:

Great location, to.local restaurants, great size rooms and pool area.

2026-07-25 via Nuitee
B
Brenda extended_group nl
9
Heerlijk resort, fijn zwembad & aan zee. Horeca is echt top!
Pros:

Prachtig resort met veel voorzieningen, locatie aan het strand. Personeel super vriendelijk.

Cons:

Niks.

2026-07-23 via Nuitee
O
OREN family_with_children il
10
2026-07-19 via Nuitee
E
Elad solo_traveller il
3
2026-07-16 via Nuitee
J
Jan couple au
10
2026-07-14 via Nuitee
P
Pragya Singh solo_traveller au
10
Pros:

The resort was beyond amazing! We will definitely be coming back!

2026-07-14 via Nuitee
J
Jan solo_traveller au
10
Love love love Eden
Pros:

Everything. Walking distance to a town. Beachfront. Swim up room. Breakfasts. Sunsets Relaxation

Cons:

A lot of stairs

2026-07-14 via Nuitee
K
Kristie solo_traveller au
10
Pros:

Very enjoyable place to stay. Very friendly staff

2026-07-14 via Nuitee
I
Isabelle solo_traveller be
10
Pros:

Prachtig resort op een hele mooie locatie met mega lekker ontbijt

Cons:

Niets

2026-07-11 via Nuitee
F
fragmans Family
6
A Beautiful Resort That Needs Better Service and Maintenance
Pros:

Beautiful Location with Great Potential, but Service and Maintenance Need Improvement

We had a pleasant stay at Eden Beach Resort Khao Lak. The resort is beautifully located directly on the beach and offers a peaceful tropical atmosphere, a large swimming pool, a beautiful koi pond area, and spacious, comfortable accommodations. These were undoubtedly the highlights of our stay and made for a relaxing holiday. The resort has a wonderful setting and a lot of potential.

However, certain areas of the resort would benefit from renovation and modernization. Some areas could use a fresh coat of paint, rust should be removed from several fixtures, and the sun loungers and their cushions are old, worn, and should be replaced. The small tables next to the sun loungers also need attention. Many of them are unstable and wobble so much that even placing a drink on them can be difficult, as the slightest touch may cause it to tip over. They are made of woven material that has become worn over time and would benefit from being replaced. We also noticed algae in parts of the swimming pool, suggesting that maintenance could be improved.

The pool area could also benefit from more attentive service. It would have been nice if staff regularly checked on guests relaxing by the pool, and used plates, glasses, and other tableware should be cleared away more promptly instead of being left for long periods.

Our biggest disappointment, however, was the overall service level. While many staff members were friendly and helpful, a noticeable number appeared tired, unmotivated, and lacked the warm hospitality that Thailand is so well known for. Even when some staff members smiled, it often felt forced rather than genuine. A more natural, welcoming, and engaged approach from some members of the team would make a significant difference to the overall guest experience.

That said, we would like to give special recognition to the housekeeping team. They were consistently smiling, friendly, professional, and genuinely service-minded throughout our stay. We also received excellent service at The Deli Café, where the staff were welcoming, attentive, and always made us feel appreciated. These teams demonstrated the level of hospitality we had hoped to experience throughout the resort.

Overall, Eden Beach Resort has excellent potential thanks to its fantastic location, beautiful surroundings, and spacious accommodations. However, because of the inconsistent service experience and the need for improvements to maintenance and some facilities, we can only give it 3 out of 5 stars. We sincerely hope the management addresses these areas, as the resort has all the ingredients to become truly outstanding.

2026-07-09 via Tripadvisor
M
Maayan family_with_children il
10
2026-07-09 via Nuitee
R
richardsC3258KA Family
4
Disappointing
Pros:

Very tired. Everywhere needs a face-lift. Disappointed

2026-07-07 via Tripadvisor
בן דוד extended_group il
1
Pros:

הכל היה מזעזעזע

2026-07-07 via Nuitee
R
Robert solo_traveller at
9
2026-07-05 via Nuitee
Y
yaniv solo_traveller il
8
2026-07-03 via Nuitee
P
psstorytrip Couples
10
รีสอร์ตติดทะเลเขาหลักที่ประทับใจมาก ทั้งบรรยากาศเงียบสงบและงานดีไซน์สวยโดดเด่น
Pros:

Eden Beach Khao Lak Resort & Spa
เป็นรีสอร์ตติดทะเลเขาหลักที่ประทับใจมาก
ทั้งบรรยากาศเงียบสงบและงานดีไซน์สวยโดดเด่น
ผสมผสานวัสดุธรรมชาติเข้ากับสถาปัตยกรรมร่วมสมัยได้อย่างลงตัว

ครั้งนี้อิ้มพักห้อง Grand Deluxe Lagoon Room ห้องกว้าง
ตกแต่งโทนเอิร์ธโทนอบอุ่น มองเห็นวิวสระลากูนจากระเบียง
ห้องพักน่ารักและใส่ใจในรายละเอียดมาก

สระว่ายน้ำหลายสระ โดยเฉพาะ Main Pool ริมทะเลวิวสวยมาก
สปาดี พนักงานบริการดี
นวดผ่อนคลายจนรู้สึกตัวเบาหลังทำทรีตเมนต์

อาหารเช้าที่ Genesis Restaurant มีให้เลือกหลากหลาย คุณภาพดี
ส่วน The Deli Cafe เป็นคาเฟ่ยอดนิยมของเขาหลัก กาแฟ เบเกอรี่
และโฮมเมดเค้กอร่อยมาก
ช่วงเย็นแนะนำ Senses Restaurant & Bar
และ Senses Terrace สำหรับพิซซ่าอบสดจากเตา
บรรยากาศริมทะเลโรแมนติกมาก

หากกำลังมองหารีสอร์ตติดทะเลที่ได้ทั้งความสงบ
งานออกแบบสวย และบริการประทับใจ
ที่นี่เป็นอีกหนึ่งที่พักที่อยากแนะนำค่ะ

2026-07-02 via Tripadvisor
D
Dina family_with_children de
9
2026-06-28 via Nuitee
גרניט family_with_children il
10
פגז
Pros:

הכל היה מעולה גם לילדים וגם לנו

2026-06-24 via Nuitee
T
thomashZ9561RL Family Hoersholm Municipality, Copenhagen Region, Zealand
6
Could be but isn't quite
Pros:

We had the pleasure of visiting Eden on our yearly trip to Thailand and was really looking forward to staying at this hotel.

So, the breakfast is great. We really enjoyed that, and the rooms are just fine - we don't waste much time in the rooms anyways apart from sleeping at night.

But to be honest we were a bit disappointed. The hotel needs a bit of upgrading, as it is showing signs of being worn down. And often it was difficult to get sun-beds - unless you participated in the 'Early-Morning-Sunbed-Race' to secure a spot.

Another thing that really annoyed us was that our son got a very bad food poising from the Pizza-restaurant. And of course it happened on the very last day. Let's just say that it made for a very bad trip home.

I know this can happen any place, but when I reached out to the hotel on email to inform them about this - so that it perhaps can be avoided in the future - I was met with absolute silence... That is just bad service!

2026-06-23 via Tripadvisor
R
Roman couple de
10
2026-06-08 via Nuitee