Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming atmosphere
Friendly staff
Cons:
Inconsistent service experience
Lack of certain amenities

Categories

Cleanliness
9.01
The hotel is described as very clean and well-maintained, but there was a mention of slightly outdated bathrooms, affecting the overall impression.
Service
8.48
Most service comments were positive, but one review highlighted poor experience with the receptionist, bringing down the score.
Location
10
The hotel is praised for its excellent location in St Gervais, near the main square and attractions.
Room Quality
8.47
Rooms are cozy and well-decorated, but the lack of some amenities (like coffee in the room) was noted.
Amenities
9
Some amenities were lacking (like shampoo), but overall the offerings were satisfactory.
Value for Money
9.46
Guests felt the experience was worth the price for a small boutique hotel.
Food and Beverage
9.51
Breakfast is frequently mentioned as excellent and well-balanced.
Overall Experience
9.69
Overall sentiment is very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:38

Property Description

Charming Chalet at the Foot of Mont-Blanc

Comfortable Guest Rooms with Private Bathroom
Experience cozy accommodations in spacious guest rooms equipped with private bathrooms for your convenience.

Relaxing Fireplace and Warm Atmosphere
Unwind by the crackling fireplace and immerse yourself in the inviting ambiance of Coeur des Neiges after a day of adventure on the slopes.

Ideal Location for Ski Enthusiasts
Located near the ski Évasion Mont Blanc, our chalet offers easy access to a variety of activities including fitness, balneotherapy, hiking, and skiing.

Experience the beauty of Saint-Gervais from the comfort of Coeur des Neiges. Book now for an unforgettable mountain getaway.

Important information:

If you plan to arrive between 18:00 and 21:00, please contact the hotel in advance.

Check-in after 21:00 is not possible.

Guests are requested to indicate any bedding preferences (1 double or 2 single beds) in the comments box when reserving.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 145 reviews
Cleanliness: 9.01
Service: 8.48
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.69
W
Walter • couple • de
10
2026-07-18 • via Nuitee
A
Alvise • couple • ie
10
2026-07-07 • via Nuitee
B
BK • couple • ch
9
2026-06-29 • via Nuitee
G
Gwenaelle • couple • fr
9
Uen belle escapade en montagne dans un charmant hôtel
Pros:

Notre hôte a été très réactif à tous nos messages pour notre arrivée.
Nous avons été très bien reçu Sebastien est très agréable et à l écoute et nous avons eu une très belle chambre spacieuse et avec un très grand balcon avec vue.
Le petit déjeuner parfait avec des produits locaux et que des bons produits frais et nos œufs brouillés faits minute.
Je recommande cet hôtel au cœur de la station à proximité de tout à pied.
Un joli établissement plein de charme.

Cons:

Rien

2026-06-29 • via Nuitee
P
philippe • couple • fr
10
Séjour exceptionnel dans un cadre très cosy et confortable
2026-06-28 • via Nuitee
P
Peggy • couple • us
10
Looking forward to returning!
Pros:

The breakfast was simple but very lovely with locally sourced and fresh ingredients

Cons:

There is not air conditioning but the large windows helped cool off the temperature at night

2026-06-22 • via Nuitee
S
sophie • solo_traveller • fr
9
Pros:

L'emplacement et le style

2026-06-22 • via Nuitee
S
Stephanie • solo_traveller • fr
8
Pros:

Hôtel cosy très bien situé, chambre bien équipée et lumineuse

2026-06-18 • via Nuitee
D
Dominique • solo_traveller • fr
9
2026-06-15 • via Nuitee
A
Ahmed • couple • sa
4
كانت محبطه وغير مريحه
Pros:

مقدم الخدمة كان جدا محترم ومتعاون

Cons:

نظافة الغرفة وجود راحة الرطوبة بشكل عالي والغبار وفراش الارضيه غير نظيف

2026-06-11 • via Nuitee
Z
Zobrist • family_with_children • ch
9
2026-05-26 • via Nuitee
S
Sophie • family_with_children • fr
9
court séjour en famille
Pros:

Très agréable séjour, accueil très agréable, excellents petits déjeuners laissant la part belle aux produits locaux. Belle vue depuis la salle des petits déjeuners sur les montagnes alentours. Salon confortable et décoration très soignée.
Situé au coeur du village de St Gervais, à deux pas des restaurants. Idéalement placé.

2026-05-12 • via Nuitee
C
christophe • couple • fr
10
2026-04-22 • via Nuitee
A
Agnese • couple • ch
9
perfect for a short weekend
Pros:

super cute and close to megeve

2026-04-02 • via Nuitee
B
Benjamin • family_with_children • fr
9
2026-03-19 • via Nuitee
C
Christelle • couple • ch
8
Magnifique endroit où séjourner
Pros:

L'endroit est très beau et bien aménagé

2026-03-09 • via Nuitee
F
FRANCK • solo_traveller • fr
5
2026-03-09 • via Nuitee
G
Gary • couple • gb
10
Pros:

From the moment we arrived, we were made to feel extremely welcome and the atmosphere was excellent.

Cons:

Nothing

2026-03-09 • via Nuitee
G
Gaglia • extended_group • it
9
Pros:

Piccolo hotel molto curato nei dettagli. Le camere non sono spaziose ma comunque accoglienti. Letto molto comodo. La colazione è superlativa, così come anche l'aperitivo. Ottima la possibilità di fare gli skipass direttamente alla reception.

Cons:

Migliorabile la gestione della ski-room, troppo congestionata. Se venisse offerto un servizio navetta per gli impianti da sci dall'hotel, sarebbe fantastico.

2026-03-05 • via Nuitee
P
Papin • extended_group • fr
9
2026-03-03 • via Nuitee