Wakeup Copenhagen - Bernstorffsgade

Hotels
Arp-Hansen Hotel Group
7.8 (19979 reviews)
Bernstorffsgade 35 , Copenhagen , dk

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Small room sizes

Categories

Cleanliness
6.66
Some reviews mention cleaning issues, such as infrequent room cleaning and a clogged shower drain.
Service
8.63
Guests noted friendly and helpful staff, contributing positively to the overall experience.
Location
9.17
Multiple reviews highlight the excellent location near attractions like Tivoli and Central Station.
Room Quality
7.12
Reviews mention small room sizes with some comfort issues, but generally positive comments on tidiness.
Amenities
7.65
Amenities like breakfast and lobby space are appreciated, despite some rooms lacking adequate facilities.
Value for Money
7.11
Mixed sentiments; guests feel the price aligns with location, but there are concerns about room size and service costs.
Food and Beverage
8.16
The breakfast received positive feedback, with specific mention of quality items like soft-boiled eggs.
Overall Experience
7.93
Overall, guests enjoyed their stays, mentioning various pros that outweigh the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Central Location in Copenhagen City Centre
Located in the heart of Copenhagen, Wakeup Copenhagen - Bernstorffsgade offers a prime spot for exploring the city. Just 600 meters from Tivoli Gardens, guests can easily immerse themselves in the vibrant atmosphere of the area.

Modern Amenities for Comfort
The guest rooms at the hotel are designed for convenience and relaxation, featuring a flat-screen TV, private bathroom, and a functional desk. Stay connected with free WiFi throughout the property and enjoy a comfortable stay in the well-equipped rooms.

Convenient Facilities for Guests
From a business center for those mixing work with travel to bike hire for exploring the city like a local, Wakeup Copenhagen - Bernstorffsgade caters to the diverse needs of its guests. The 24-hour front desk staff are also on hand to offer assistance and local insights.

Experience Copenhagen in comfort and style at Wakeup Copenhagen - Bernstorffsgade.

Important information:

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 235 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 19979 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
T
tatium430 solo_traveller it
7
3 notti a Copenhagen
Pros:

La vicinanza alla stazione e al centro

Cons:

La stanza troppo piccola x due persone,la mancanza di un appoggio x mettere una valigia,il letto matrimoniale attaccato al muro,dove x scendere bisogna fare scendere la persona vicina, e con il check in al pomeriggio il deposito bagagli a pagamento.la colazione niente di che,con(quando non finisce)un tipo di croissant di dolce e basta

2026-07-04 via Nuitee
Y
Yasin couple us
10
2026-07-04 via Nuitee
L
Lars couple dk
8
Cons:

Hotellets parkering har brug for en opgradering. Det bør være muligt at booke parkering i forbindelse med booking af opholdet, så man ikke kommer frem og der ikke er plads.

2026-07-04 via Nuitee
T
TonyPap85 solo_traveller gr
9
Pros:

Value for money and central location.

Cons:

Everything was fine!

2026-07-04 via Nuitee
P
Philippe couple fr
7
2026-07-04 via Nuitee
R
rolf solo_traveller se
7
Pros:

Närheten till centrum

Cons:

Frukosten

2026-07-04 via Nuitee
G
Grace solo_traveller au
8
2026-07-04 via Nuitee
S
Susanne couple dk
7
2026-07-04 via Nuitee
N
Nabila solo_traveller gb
7
I would say it was decent, worth staying only for a night or 2 when you’ll be mainly out and sleep there. The downstairs
Pros:

Locations was great, not far from the train station like a 10 minute walk, reception area, lounge, waiting area was very pleasant, comfortable, beautiful ambience, well maintained, clean with great deco, you can sit and relax in the reception area whilst waiting or planning the day ahead, you can also purchase snacks and drinks at the reception. Also nice city view from the Breakfast restaurant. Bed was very nice and comfortable, clean toilets in reception area and bedroom. The staff was amazing, especially th night staff when I arrived the Portuguese girl I forgot her name she went out of her way and beyond and is the highlight of this place, she would be great at managing the place as very helpful she out the customers at the heart.

Cons:

The rooms were small but good for a single or solo traveler, the shower also was small but fine for someone with a slim and medium build. It was great for me but thinking for others. There was no free water provided in the room that should be basic etiquette especially when you paying £100 or over, what I found strange as there was no kettle in the room, no tea and coffee or milk making facilities or even provided, I mean when your paying a basic necessity is to have is a kettle and cups and sauces in the room especially when it’s late night and everything’s closed, even though I was drinking coffee out at cafes etc but who wouldn’t mind a quick brew in the room, some of us do. Also there is a charge to store you luggage for the day when you’ve checked out but have a day to spend and have an evening flight, that’s a little cheeky but oh well if water or tea were provided in the room maybe would have overlooked this one. The main thing I didn’t like in the Tom I feel the carpet was old and looked a little like it needs hoovering or mopping up, I’m a clean freak and I do prefer a clean floor to walk on.

2026-07-04 via Nuitee
Y
Yana couple ua
8
2026-07-04 via Nuitee
C
Claudia solo_traveller de
7
2026-07-04 via Nuitee
E
Erik solo_traveller dk
8
2026-07-04 via Nuitee
E
Ercan solo_traveller tr
8
2026-07-04 via Nuitee
K
Klaus Kilaasi solo_traveller dk
6
2026-07-03 via Nuitee
R
Reuben solo_traveller mt
8
A good place to stay when visiting Copenhagen.
Pros:

Centrally located close to the main train station.

Cons:

Weak wifi and AC that didn’t cool.

2026-07-03 via Nuitee
L
Laurie solo_traveller fr
8
2026-07-03 via Nuitee
B
Burcu solo_traveller tr
8
2026-07-03 via Nuitee
M
Margot solo_traveller fr
8
2026-07-03 via Nuitee
S
Susanne solo_traveller dk
7
2026-07-02 via Nuitee
H
Hanna solo_traveller se
8
2026-07-02 via Nuitee