Hotel Montserrat Plaza

Hotels
8.5 (12 reviews)
calle 24 n°13 27 , Monterrey , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Good service
Cons:
Poor breakfast quality
Basic room decor

Categories

Cleanliness
7.89
Difficulty closing the room door may indicate some cleanliness or maintenance issues.
Service
9.36
Positive mention of attention to guests indicates good service quality.
Location
9.4
Positive feedback about the location in the reviews.
Room Quality
7.85
Room described as very simple with basic amenities.
Amenities
8.88
Mention of a hammock on the balcony adds to the amenities.
Value for Money
8.84
Good value for a simple room as noted in the reviews.
Food and Beverage
6.89
Breakfast was not good with stale bread and overcooked eggs.
Overall Experience
8.86
Overall experience aligns with the balanced expectations set by ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:33

Property Description

Luxurious Oasis in Monterrey

Nestled in Monterrey, Hotel Montserrat Plaza offers a serene escape with an outdoor pool, lush garden, and a delightful restaurant. Stay connected with complimentary WiFi while soaking in picturesque pool views.

Elegant Rooms with Scenic Views

Indulge in comfort in rooms equipped with air conditioning, flat-screen TVs, and private balconies overlooking majestic mountains. Each room features a fridge, ensuring your stay is convenient and enjoyable.

Exceptional Service and Convenience

Experience top-notch service with the attentive staff available round the clock at the reception. Whether you need guidance or assistance, our dedicated team is here to make your stay memorable.

Book now to unwind in luxury at Hotel Montserrat Plaza.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 12 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 6.89
Overall Experience: 8.86
D
Diana Carolina • couple • co
8
Pros:

Tiene instalaciones adecuadas. La vista es muy linda y buenos espacios para caminar y disfrutar con mi cachorra.

Cons:

El desayuno que viene incluído en el precio de la reserva es muy poco. La opción es caldo O Huevos ( dividen el desayuno de 1 persona, para 2) Por otras experiencias, el desayuno que incluye el precio que se paga por la reserva es completo; caldo, huevos, fruta, bebida. En todo caso rico. Lo otro es que el día que salíamos ( afortunadamente), habían cortes de luz en todo Monterrey, pero no lo sabíamos, así que mejoraría la información hacia el huésped, más aún cuando eramos pocos en ese momento, debieron asegurarse de que recibamos la información. En general, es un buen lugar. Claro que volvería!!

2026-07-15 • via Nuitee
M
Montoya • solo_traveller • co
10
2026-07-03 • via Nuitee
S
SONIA • couple • co
10
Pros:

En general todo

2026-04-30 • via Nuitee
Y
Yuri • couple • co
9
2026-04-27 • via Nuitee
A
Aldo • solo_traveller • it
3
2026-01-22 • via Nuitee
R
ramos • couple • co
10
2025-12-15 • via Nuitee
O
Omar Fredy • couple • co
10
Pros:

La ubicación y la atención

Cons:

Era difícil cerrar la puerta de la habitación

2025-10-16 • via Nuitee
J
julia • couple • ch
7
great for a one night stop on the drive
Pros:

We needed a place to stay to cut our long drive in half and it was perfect for that. great view from the room, comfy bed and also hammock on the balcony! good value for a simple room.

Cons:

the breakfast was not good, as the bread was stale and the eggs overcooked. and the rooms are not decorated or have a nice vibe, its just a very simple room with bed.

2025-08-30 • via Nuitee
L
Luis • couple • us
8
2025-08-29 • via Nuitee
J
Johanna • solo traveller • co
8
Very good
2024-03-13 • via Nuitee
Y
Yeimy • young couple • co
10
Exceptional
2023-04-03 • via Nuitee
G
Giovany
10
Piscina tiempo.
Pros:

Lo único es el uso de la piscina que es solo hasta las 6pm. Deberían ampliar el tiempo de apertura de la piscina para los huéspedes.

2020-01-05 • via Nuitee
M
MARIA FERNANDA
8
Muchas gracias.
Pros:

Es un sitio agradable y con personal muy cálidoso, desde antes de llegar estuvieron atentos a mi reserva y hospedaje, había estado en otras ocasiones en el hotel por tema de reuniones pero no había tenido la oportunidad de alojarme. Me gusto mucho, entre otros aspectos, el poder llegar de un largo viaje y tener la posibilidad de estar un rato totalmente tranquila en el balcón de mi habitación recostada en la hamaca simplemente disfrutando el paisaje y en paz, eso es un gran valor agregado. Bendiciones para todos.

2018-12-14 • via Nuitee