Holiday Inn Express - Exeter - City Centre by IHG

Hotels
Holiday Inn Express
8.8 (5752 reviews)
Tudor Street , Exeter , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Cleanliness issues
Room maintenance concerns

Categories

Cleanliness
7.44
Reported issues with room not being cleaned during the stay.
Service
9.41
Staff were generally friendly and helpful, with specific commendations.
Location
9.45
Perfect location for the needs of many guests.
Room Quality
7.9
Some issues reported with room sizes and maintenance.
Amenities
8.43
Standard amenities available, but some complaints regarding the facilities.
Value for Money
9.39
Generally viewed as good value for the location and services offered.
Food and Beverage
9.44
Breakfast options received positive feedback from guests.
Overall Experience
8.91
Mixed experiences, but overall positive with some logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:02

Property Description

Modern Comfort and Convenience

Holiday Inn Express - Exeter - City Centre, an IHG Hotel offers a modern and comfortable stay in Exeter. The air-conditioned rooms with free WiFi and private bathrooms provide a relaxing retreat after a day of exploring the city.

Delicious Breakfast Options

Start your day right with a buffet or continental breakfast at the hotel. Enjoy a variety of options to suit your taste and fuel up for a day of sightseeing or business meetings.

Convenient Location and Services

Located near popular attractions like Sandy Park Rugby Stadium and offering on-site parking, Holiday Inn Express - Exeter - City Centre, an IHG Hotel provides convenience and ease of access for guests. The reception is ready to assist with any information needed to make your stay enjoyable.

Book your stay at Holiday Inn Express - Exeter - City Centre, an IHG Hotel for a comfortable and convenient experience in Exeter.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

Please note that pets will incur an additional charge of GBP 30 per pet per stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.8
Based on 5752 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 8.91
M
Michelle couple gb
8
Pros:

Friendly staff, great location and great dinner and breakfast menu. We were very impressed with the fact that there were so many gluten free options and a gluten free toaster at breakfast!!!

Cons:

We booked twin rooms but got a double room on the day. Not sure why our booking was changed.
A bit annoying really.

2026-09-12 via Nuitee
J
Justine solo_traveller gb
10
Welcoming and comfortable stay
Pros:

It felt welcoming and the staff were lovely. Room decent size and comfortable.
Great restaurants within walking distance.

Cons:

Nothing specific other than paying a high price for the room due to a last minute booking.

2026-09-12 via Nuitee
V
Vicky solo_traveller gb
7
2026-09-11 via Nuitee
A
Andrew couple gb
10
Really enjoyable with friendly staff
Pros:

Seems very clean and new

Cons:

Nothing

2026-09-11 via Nuitee
J
Joe solo_traveller gb
5
2026-09-11 via Nuitee
E
Elizabeth solo_traveller fr
9
Well located, clen, modern hotel for walking in and round Exeter.
Pros:

What you expect from a Holiday Inn Express, very consistent, no surprises. Clean, comfortable room, good breakfast and lovely staff.

Cons:

-

2026-09-09 via Nuitee
T
Tracey solo_traveller gb
8
2026-09-09 via Nuitee
L
Lucia family_with_children it
8
2026-09-08 via Nuitee
J
Jeanette couple gb
10
2026-09-08 via Nuitee
C
Claire couple gb
6
2026-09-08 via Nuitee
J
jillian family_with_children gb
10
So clean food was great staff amazing
Pros:

Excellent

Cons:

Excellent

2026-09-07 via Nuitee
C
CLIVE couple gb
9
Good value, modern hotel close to Exeter Centre
Pros:

Rooms modern and comfortable, tea making, good shower with Dove soaps, excellent buffet breakfast included in price so v good value for money

Cons:

Access on foot with reduced mobility not straightforward as direct ways from bus stop via steps or underpass (steps again). Had to cross road with no crossing. Otherwise hotel fine.

2026-09-07 via Nuitee
H
Helge family_with_children de
8
Gutes Hotel in Zentrumsnähe
Pros:

Das Hotel entsprach anderen Hotels der Kette. Das Bad war groß und auch das Zimmer bot ausreichend Platz für drei Personen. Das Personal hat die Schlange während des Frühstücks gut gemanagt und war durchweg freundlich und bemüht. Positiver war, dass es zum Frühstück mehr vegane Alternativen gab.

Cons:

Wir haben die Schokocreme beim Frühstück vermisst. Englisches Frühstück ist grundsätzlich nicht unser Fall, das ist aber nicht dem Hotel anzulasten.

2026-09-07 via Nuitee
J
Joanne solo_traveller gb
8
Pros:

Cleanliness

2026-09-06 via Nuitee
M
MARY family_with_children gb
7
Cons:

Not a lot of space to walk around the beds in the room

2026-09-06 via Nuitee
A
Amanda solo_traveller gb
9
Lovely staff
Pros:

Great staff, lovely breakfast, as a single traveller I was treated very well

Cons:

Found it difficult to connect to the Internet using IHG's hotel guest system

2026-09-05 via Nuitee
C
Chris solo_traveller gb
8
.
Pros:

Comfortable bed, easy parking, city centre location, reasonable price, friendly staff , quiet

Cons:

Foul OJ at breakfast

2026-09-05 via Nuitee
M
Michelle solo_traveller gb
8
Great hotel. Perfect location for me. Shame the parking not free for guests!
Pros:

Clean rooms. Comfy bed. Great breakfast.

Cons:

Having to pay £18 to park when you have paid for the hotel stay already!

2026-09-05 via Nuitee
P
Patricia couple gb
9
Excellent stay. Thoroughly recommend this hotel.
Pros:

Very friendly and helpful person on Reception and friendly staff in dining room.
Quiet room with comfortable bed and walk-in shower.
Excellent breakfast.
Convenient location for walking to Mill on the Exe restaurant and to St Thomas and St David's Stations.

Cons:

Can't think of anything!

2026-09-05 via Nuitee
F
Farah solo_traveller gb
9
2026-09-04 via Nuitee