Austin Park Hotel

Hotels
7.8 (620 reviews)
NO 71, JALAN AUSTIN HEIGHTS 8/2 TAMAN MOUNT AUSTIN , Johor Bahru , MY
+60 7-360 3088

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Cons:
Limited breakfast variety
Problems with Wi-Fi

Categories

Cleanliness
7.43
Guests mentioned clean rooms and well-maintained facilities, though some noted issues with quality.
Service
8.4
Service was mostly praised, especially with attentive staff during dining; some concerns during check-out.
Location
8.44
Location was highly rated for convenience and accessibility to eateries and other amenities.
Room Quality
7.69
Rooms were described as clean and spacious; issues included old flooring and limited pillows.
Amenities
7.72
Amenities sufficiently met guests' needs, but the basic breakfast and limited features were noted.
Value for Money
7.38
Value perception was mixed; while some aspects were good, breakfast and additional charges impacted value.
Food and Beverage
6.93
Breakfast variety was limited and was often mentioned as a downside.
Overall Experience
8.4
Overall satisfaction was positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:02

Property Description

Exceptional Location and Convenience
Austin Park Hotel is conveniently located in Johor Bahru, just 24 km away from popular attractions like Singapore Zoo and Night Safari. Guests can enjoy easy access to nearby sights and facilities, making it the perfect choice for travelers.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Austin Park Hotel is well-equipped with essential amenities such as a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet. Guests can relax and unwind in a cozy setting after a day of exploring the city.

Delicious Breakfast Options
Start your day right with a buffet, continental, or Asian breakfast served every morning at the property. Guests can fuel up for their adventures ahead and enjoy a variety of delicious options to suit their preferences.

Experience comfort and convenience at Austin Park Hotel. Book your stay now for an unforgettable journey in Johor Bahru.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 620 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 8.4
R
Robin • solo_traveller • my
7
2026-09-07 • via Nuitee
T
Tat Tze Aaron • family_with_children • sg
10
2026-09-07 • via Nuitee
M
Mazlan • couple • my
8
4 1/2 star for all fasilities
Pros:

All comfortable

Cons:

About the pillow. Must to upgrade and use suitable.

2026-09-03 • via Nuitee
J
Jayaraman • solo_traveller • in
9
2026-08-29 • via Nuitee
B
Ben Ho ZF • solo_traveller • sg
2
非常失望
Pros:

没有

Cons:

房间破 脏 空调超大声 嗡嗡作响 要求换房间也不积极 房价和服务 房间环境不成正比 总之超级不推荐 踩雷！

2026-08-28 • via Nuitee
S
Sunil • solo_traveller • in
7
2026-08-25 • via Nuitee
M
Misha • solo_traveller • my
10
2026-08-18 • via Nuitee
M
Misha • solo_traveller • my
10
2026-08-18 • via Nuitee
C
Constance • solo_traveller • sg
5
2026-08-17 • via Nuitee
K
Kai Yin • solo_traveller • sg
8
Pros:

Very spacious and clean room. Good breakfast selection. Very good location.

Cons:

Pillows were unfortunately too high. Bed was comfortable.

2026-08-15 • via Nuitee
S
SANDY YONG BEE • family_with_children • sg
8
Good.
Pros:

Breakfast was ok for the price we paid.

Cons:

The shower body soap and shampoo in all in one. Could have be better if can have indivisual hair conditional and lotion like other hotel.

2026-08-11 • via Nuitee
A
Andrew • family_with_children • sg
8
good place to stay
Pros:

great location, in the heart of town. accessible to most places, with a supermarket downstairs and a 7-11 across the road. plenty of amenities. room was good, clean. service staff tries their best, friendly.

Cons:

Water pressure of room was a bit low. general furnishing in the room was a bit old but OK. air-conditioning was noisy.

2026-08-09 • via Nuitee
H
Husnul Hatimah • couple • sg
7
2026-08-08 • via Nuitee
W
Wee Kiang • solo_traveller • sg
10
2026-07-18 • via Nuitee
K
Khairul • couple • my
8
2026-07-15 • via Nuitee
N
Nurul • couple • sg
5
2026-07-10 • via Nuitee
Y
Yeo • solo_traveller • sg
10
2026-06-27 • via Nuitee
S
Soh • couple • sg
9
Nice and comfortable place to stay. Will definitely book if gg to stay in Austin area.
Pros:

The room is clean and there is Netflix where you can watch with your account. The parking space is big. Breakfast variety is not much but tasty. Room service is fast and responsive. Location is near to restaurants and shops like nails spa, escape room, massage shop, all within walking distance. Overall, I will stay again.

Cons:

The shower water pressure not strong.

2026-06-26 • via Nuitee
G
Gino Teo • solo_traveller • my
7
Great place for putting a night especially for working trip
Pros:

The location is great. Easy accessible to eatery, entertainment and leisure

2026-06-21 • via Nuitee
L
LIOW • couple • sg
7
2026-06-19 • via Nuitee