The Milestone Hotel

Hotels
8.6 (793 reviews)
Thamel Marg , Kathmandu , NP
+977 1-5352312

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from nearby clubs

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness issues, notably with rooms and bathrooms feeling unclean.
Service
9.15
Consistently praised for being friendly and attentive, with staff like Pragadh receiving special mentions.
Location
8.69
The hotel is in a fantastic location, easily accessible in Thamel.
Room Quality
8.64
Rooms were mentioned as clean and comfortable, with some comments on needing improvements.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Guests felt it was a good choice for the price, considering the overall experience.
Food and Beverage
8.18
Breakfast was described as good by many, although with some negative feedback on food quality.
Overall Experience
8.65
Generally positive sentiment, with some room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:21

Property Description

Luxurious Rooms and Amenities

The Milestone Hotel & Spa in Kathmandu offers air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom with free toiletries. Some rooms even come with a kitchen and minibar for added convenience.

Dining and Leisure Options

Guests can enjoy a variety of dining options at the on-site restaurant, including à la carte, continental, and Italian cuisine for breakfast. The hotel also features a shared lounge, casino, and terrace, perfect for relaxation and entertainment.

Convenient Services and Location

With a 24-hour front desk, concierge service, and currency exchange, guests can expect top-notch service throughout their stay. Located near popular attractions like Hanuman Dhoka and Kathmandu Durbar Square, The Milestone Hotel & Spa is the ideal choice for travelers seeking comfort and convenience.

Book your stay at The Milestone Hotel & Spa now to experience luxury and hospitality in the heart of Kathmandu.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TIA

Location

Guest Reviews

8.6
Based on 793 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
K
Koirala • family_with_children • np
8
It was good experience
Pros:

Accessibility

2026-11-07 • via Nuitee
J
Jarek • solo_traveller • pl
8
Pros:

Friendly and helpful staff, always ready to assist. Quiet and peaceful, despite being located on the main street of Thamel.

2026-11-05 • via Nuitee
Z
Zbigniew • family_with_children • pl
10
Pros:

8th floor restaurant, shisha

2026-11-04 • via Nuitee
R
Rajesh • solo_traveller • ae
10
Excellent
Pros:

Excellent location right at the centre of Thamel with plenty of options for dining and shopping. Staff - Ashish and Praghad (not sure if I got the name right) went out if their way to accommodate my requests.

2026-10-29 • via Nuitee
H
HIROMI • solo_traveller • jp
10
居心地の良いホテル
Pros:

タメル地区にあるので、どこに行くのにも便利です！
スタッフの方がみなさんがとても親切で居心地も良く、部屋も清潔でした！
時間がゆるせば、もうちょっと滞在したかったです！

Cons:

特にありません

2026-10-29 • via Nuitee
V
Victoria • solo_traveller • nz
10
2026-10-28 • via Nuitee
B
Brian • solo_traveller • us
10
Nice tucked away hotel, with a great kitchen and even better staff
Pros:

The staff was amazing. I had to make plans all over and they helped with everything. Amazing

2026-10-27 • via Nuitee
T
Tom • extended_group • gb
7
Pros:

Great location , friendly staff

Cons:

There was bugs in the room and woke up with bites on us

2026-10-26 • via Nuitee
E
Edna Cristina • couple • fr
10
Really good experience for first time in Nepal
Pros:

It’s very close to the center and the bed was really comfortable.
I want to thanks to Ashish and all the staff (drivers and kitchen workers) who made my stay really special. They helped me a lot (when I had to change the plans for my luggage) and I’m grateful for that.
Bu the way, the breakfast was delicious specially the pancakes and the Nepalese delight.
I’ll come back 🤗.

Cons:

Nothing

2026-10-24 • via Nuitee
H
Hussain • family_with_children • mz
7
2026-10-23 • via Nuitee
M
maz • solo_traveller • gb
5
Pros:

Good location very friendly staff nice breakfast with variety to choose from rooms cleaned regulary would recommend

2026-10-13 • via Nuitee
L
Linda • couple • sk
7
Pros:

food

Cons:

loud music

2026-10-13 • via Nuitee
A
Amanda • solo_traveller • np
8
Pros:

My friend and I enjoyed our stay at The Milestone hotel. The staff were very helpful and accommodating, always asking if we required assistance. The rooms were spacious and clean. There were many options to choose from at breakfast and they were all quite filling. The manager assisted us with booking a tour and an airport transfer. The hotel is centrally located.

Cons:

With level 8 being a rooftop restaurant and bar, it was a little noisy of an evening when staying on the upper levels near the lift.

2026-10-12 • via Nuitee
N
Nadiia • solo_traveller • ua
9
I came for a couple of days, and it was a convenient place for me to relax. The breakfasts were also delicious.
Pros:

Convenient location and very friendly staff who helped at every step. I am very grateful for the airport transfer.

Cons:

Cockroaches in the room and construction work outside created noise and an unpleasant view from the window.

2026-10-11 • via Nuitee
M
Mira • couple • my
8
Good location , excellent service and good value for money
2026-09-06 • via Nuitee
N
Nagamani • solo_traveller • in
10
2026-09-02 • via Nuitee
A
Aashma • solo_traveller • au
10
Home Away from Home
Pros:

A lovely hotel with a warm and welcoming atmosphere. The staff were friendly, helpful, and always ready to make our stay comfortable. The breakfast was delicious, with plenty of tasty choices to start the day. We truly enjoyed our stay and felt right at home. Highly recommended!

2026-08-22 • via Nuitee
R
Ruslan • solo_traveller • ru
10
Pros:

Прекрасный отель, максимально рекомендую!

2026-07-23 • via Nuitee
S
Shafin • solo_traveller • np
10
2026-06-28 • via Nuitee
D
Denica Mae • solo_traveller • ph
1
Pros:

Worst property I’ve ever booked. Absolutely no accountability from management, rude staff, and dirty rooms. The experience was extremely disappointing from start to finish. It got so bad that we almost had to call the police just to get a refund. I would never recommend staying here.

Cons:

Don’t book here. Save yourself the stress and find somewhere cleaner, safer, and more professional. There are far better places to stay.

2026-05-15 • via Nuitee