Citi Hotel Aberdeen City Centre

Hotels
•
OYO AMER
6.8 (718 reviews)
3 Bath Street, Aberdeen, Scotland, AB11 6HY , Aberdeen , GB
44-2033 182 334

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Facilities

Birdwatching nearby
Free WiFi
Front desk (limited hours)
Smoke-free property
Housekeeping on request
Birdwatching nearby
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Friendly staff
Affordable price
Cons:
Dirty rooms
Poor amenities
Maintenance issues

Categories

Cleanliness
4.2
Multiple reviews mention the room was dirty, with unmade beds and rubbish present.
Service
8.2
Staff were described as friendly and helpful, which positively impacted the experience.
Location
9.2
Central location was consistently noted as a positive aspect.
Room Quality
5.2
Reviews indicated issues with the room quality, including cleanliness and maintenance.
Amenities
5.2
Basic amenities provided but noted areas needing improvement, particularly in the bathroom.
Value for Money
8.2
Fair value for the price, considering the location, albeit with cleanliness issues.
Food and Beverage
7.2
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7
The experience was generally adequate but had significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:41

Property Description

Convenient Location
Located in Central Aberdeen, Citi Hotel is within a 5-minute walk of Union Square Shopping Centre and The Trinity Centre.

Complimentary Wi-Fi
Stay connected with complimentary wireless internet access available in all 42 guestrooms.

Close to Attractions
Explore nearby attractions such as Edward VII, Aberdeen Music Hall, and Union Terrace Gardens during your stay.

To book your stay at Citi Hotel and experience the best of Aberdeen, reserve your room now.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

6.8
Based on 718 reviews
Cleanliness: 4.2
Service: 8.2
Location: 9.2
Room Quality: 5.2
Amenities: 5.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7
A
Aleksander Gussøy • solo_traveller • no
1
2026-07-02 • via Nuitee
C
Cara • couple • gb
1
Pros:

Absolutely terrible never staying here again, bed was stained and gross

Cons:

Gross

2026-07-02 • via Nuitee
S
Sophie • solo_traveller • gb
1
Pros:

Absolutely nothing I had to ask for a room change because of the smell, I paid over 100 then the room I got the roof was coming off, I then got chucked out because of a problem that wasn't my fault. Disgrace of a place

Cons:

Everything

2026-06-30 • via Nuitee
K
karim • solo_traveller • gb
1
Pros:

Nothing just location.

Cons:

Dirty place without any intention, reception they didn't provide even basic information about breakfast or any other services.

2026-06-29 • via Nuitee
A
Adams • couple • gb
1
2026-06-29 • via Nuitee
S
Shauni • couple • gb
1
Very poor stay, will not be staying there again
Pros:

The stay was not good, rooms were dirty amd hadn't been cleaned.

Cons:

Rooms were dirty and hadn't been cleaned, tv was smashed and was just leaning against the wall, windows etc were dirty too. Shelf was damaged. It was very poor, the lift was broke also.

2026-06-28 • via Nuitee
R
Rfsnes • solo_traveller • no
1
Pros:

Sentralt

Cons:

Skitne rom, dårlig seng, manglet basic ting man kan forvente med et hotell, f.eks håndsåpe og sjampoo. Var dårlig lukt i tillegg.

2026-06-28 • via Nuitee
S
Shawn • solo_traveller • za
3
Not good at all.
Pros:

Location only

Cons:

Elevator was broken. Room was not clean

2026-06-26 • via Nuitee
A
Adams • solo_traveller • gb
1
Don’t ever go here not worth it
Pros:

Nothing

Cons:

It was dirty,the door didn’t close properly. We asked for a refund and they have said no which don’t understand why as it was disgraceful

2026-06-25 • via Nuitee
P
Paul • solo_traveller • gb
1
Disgraceful
Pros:

Zero

Cons:

My toilet wouldn’t flush Tv wouldn’t work I was furious and had no other options I tried to ring booking.com no answer I was absolutely disgusted with the place it was like a safe house for offenders released from prison I want my money back or a free good hotel for my next stay in the city which I go a lot I was in Dundee 5 days before absolutely beautiful hotel the staff where amazing your pictures online for the citi hotel are fraud and a lie you should be ashamed even posting that hotel and I had to cancel my date with my lady because it was so disgusting

2026-06-24 • via Nuitee
C
Carl • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-06-22 • via Nuitee
B
baran • solo_traveller • gb
1
I walked out so dirty which I paid for
Pros:

nothing, dirty, not recommending

Cons:

Everything

2026-06-16 • via Nuitee
K
Ku Muhammad Farid • extended_group • fr
9
2026-06-12 • via Nuitee
M
Marc • solo_traveller • gb
5
Does the job
Pros:

Good location
You get what you pay for. Dont expect the hilton for the price you pay

Cons:

It is what it is. No frills. I was in room 102. If it was weekend, directly looked upon the nightclub opposite so noise would be an issue

2026-06-12 • via Nuitee
M
matt • couple • gb
1
Im glad i only stayed in the room to sleep and dump the bags as it was a horrible place.
Pros:

The fact it was in Aberdeen centre and close to local bars.

Cons:

Almost everything, the beds and towels were stained, furniture broken, whole room from top to bottom dirty even featuring a dead fly hanging from a spiders web on the roof. Little to no conversation with staff which isnt very welcoming at all. Windows were very dirty and a horrible stench of marajuana. All in all the place should be foreclosed.

2026-06-07 • via Nuitee
R
richard • couple • gb
1
We walked out when we saw our rooms
Pros:

Absolutely nothing

Cons:

Everything. The reception area, carpets disgusting, dirt up the walls in rooms. Couldn’t go into bathroom because it stank. The place should be closed down.

2026-06-07 • via Nuitee
N
Nich • extended_group • gb
1
didn't stay. room was disgusting
Pros:

hotel was disgusting. room was filthy. marks all over walls. ceiling panels broken. refused to stay. walked out and am seeking a refund.

Cons:

the rooms were disgusting. shocked that booking.com would advertise such a hotel

2026-06-05 • via Nuitee
H
Helen • couple • gb
8
Staff were very helpful
Pros:

Near everything,

2026-06-02 • via Nuitee
I
Ibe • solo_traveller • gb
9
Citi and the nice staff
Pros:

Staff and management

Cons:

Just the elevator not working during my stay

2026-05-29 • via Nuitee
W
westbye • solo_traveller • no
3
Pros:

Beliggenhet

Cons:

Skittent, forfallent, kun ei lampe fungerte, umulig å regulere varmen i rommet.

2026-05-28 • via Nuitee