Citi Hotel Aberdeen City Centre

Hotels
•
OYO AMER
6.8 (718 reviews)
3 Bath Street, Aberdeen, Scotland, AB11 6HY , Aberdeen , GB
44-2033 182 334

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Facilities

Birdwatching nearby
Free WiFi
Front desk (limited hours)
Smoke-free property
Housekeeping on request
Birdwatching nearby
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Friendly staff
Affordable price
Cons:
Dirty rooms
Poor amenities
Maintenance issues

Categories

Cleanliness
4.2
Multiple reviews mention the room was dirty, with unmade beds and rubbish present.
Service
8.2
Staff were described as friendly and helpful, which positively impacted the experience.
Location
9.2
Central location was consistently noted as a positive aspect.
Room Quality
5.2
Reviews indicated issues with the room quality, including cleanliness and maintenance.
Amenities
5.2
Basic amenities provided but noted areas needing improvement, particularly in the bathroom.
Value for Money
8.2
Fair value for the price, considering the location, albeit with cleanliness issues.
Food and Beverage
7.2
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7
The experience was generally adequate but had significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:41

Property Description

Convenient Location
Located in Central Aberdeen, Citi Hotel is within a 5-minute walk of Union Square Shopping Centre and The Trinity Centre.

Complimentary Wi-Fi
Stay connected with complimentary wireless internet access available in all 42 guestrooms.

Close to Attractions
Explore nearby attractions such as Edward VII, Aberdeen Music Hall, and Union Terrace Gardens during your stay.

To book your stay at Citi Hotel and experience the best of Aberdeen, reserve your room now.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

6.8
Based on 718 reviews
Cleanliness: 4.2
Service: 8.2
Location: 9.2
Room Quality: 5.2
Amenities: 5.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7
I
Ibe • solo_traveller • gb
9
Citi and the nice staff
Pros:

Staff and management

Cons:

Just the elevator not working during my stay

2026-05-29 • via Nuitee
W
westbye • solo_traveller • no
3
Pros:

Beliggenhet

Cons:

Skittent, forfallent, kun ei lampe fungerte, umulig å regulere varmen i rommet.

2026-05-28 • via Nuitee
S
Susan • solo_traveller • gb
1
Slept ok , would not book again ,!! Did not take photos wish I had
Pros:

Not much room warm bed ok, clean sheets and duvet cover ,

Cons:

Very dated , walls carpets very dirty , too hot in room radiator would not turn down , bedside lamps bulbs not working no ceiling light needs a good clean and repaint everywhere , stair banters very dirty , lift broken , windows open would not close , but has secondary glazing , in bathroom other buildings can see into bathroom as outside window would not close , left the hotel very early morning 6.40am to get first bus home walls in bedroom all covers in marks and stains .

2026-05-20 • via Nuitee
• solo_traveller • gb
1
2026-04-23 • via Nuitee
G
Gary Pratt • solo_traveller • gb
9
Pros:

I liked the size of the room, it was amazing!

2026-04-08 • via Nuitee
M
Mitchell • solo_traveller • gb
1
Unreasoned decision when common sense also works
Pros:

I couldn’t make it in and with aberdeens white out they still charged terms are fair common sense is fairer

Cons:

Above

2026-02-11 • via Nuitee
S
Shannon • couple • gb
7
2026-02-09 • via Nuitee
L
Lacramioara Răducanu • couple • es
2
2026-01-31 • via Nuitee
V
Victor • extended_group • fr
10
2026-01-29 • via Nuitee
D
Donald • solo_traveller • gb
8
2026-01-28 • via Nuitee
J
Judy • family_with_children • gb
7
2026-01-28 • via Nuitee
M
Mildred • solo_traveller • ng
5
2026-01-27 • via Nuitee
L
Lara • solo_traveller • gb
7
2026-01-25 • via Nuitee
M
Mueez Rahman Deepro • solo_traveller • bd
7
Pros:

Environment

Cons:

Communication

2026-01-25 • via Nuitee
M
Mariia • solo_traveller • gb
9
I’d love to stay here a bit longer!
Pros:

Perfect location. Unfortunately, my visit to Aberdeen was very short, but I’m definitely going to come back again!
Very friendly staff, nice people! Recommend!

2026-01-20 • via Nuitee
A
Abby • extended_group • gb
4
2026-01-20 • via Nuitee
H
Huong • extended_group • gb
8
2026-01-19 • via Nuitee
K
Karen • solo_traveller • gb
3
Basic a place to sleep nothing else. Not friendly one bit.
Cons:

There was no towels provided, the tv didn't work due to not being updated and wrong WiFi information in the room so couldnt connect to it.. Curtains were dirty and hanging off rail plus there was a ceiling tile which was loose which had been marked with what appears to be a leak of some kind. Dents and Marks on the wall of some spillage previously. Receptionist was not friendly at all and when I booked in he just looked at his phone and handed me the keys with no explanation of facilities etc like I was a hindrance.

2026-01-19 • via Nuitee
A
Abby • extended_group • gb
5
It was bearable for a night
Pros:

I liked the accessibility of the hotel and how central it was to the city centre.

Cons:

You could feel every spring in the bed, there was no way of indicating to the staff that you were still in the room so we had unexpected gentleman enter the room.

2026-01-19 • via Nuitee
B
Bluevale • extended_group • gb
1
We didn’t stay in this hotel as it was unsafe, dirty and had very bad customer service. We have emailed for a refund.
Pros:

Nothing.

Cons:

Everything.

2026-01-19 • via Nuitee