Citi Hotel Aberdeen City Centre

Hotels
•
OYO AMER
6.8 (718 reviews)
3 Bath Street, Aberdeen, Scotland, AB11 6HY , Aberdeen , GB
+44 1224 937500

listing image 1
Show all photos

Facilities

Birdwatching nearby
Free WiFi
Front desk (limited hours)
Smoke-free property
Housekeeping on request
Birdwatching nearby
Change of towels (on request)
Change of bed sheets (on request)

Review Highlights

Pros:
Location
Friendly staff
Affordable price
Cons:
Dirty rooms
Poor amenities
Maintenance issues

Categories

Cleanliness
4.2
Multiple reviews mention the room was dirty, with unmade beds and rubbish present.
Service
8.2
Staff were described as friendly and helpful, which positively impacted the experience.
Location
9.2
Central location was consistently noted as a positive aspect.
Room Quality
5.2
Reviews indicated issues with the room quality, including cleanliness and maintenance.
Amenities
5.2
Basic amenities provided but noted areas needing improvement, particularly in the bathroom.
Value for Money
8.2
Fair value for the price, considering the location, albeit with cleanliness issues.
Food and Beverage
7.2
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7
The experience was generally adequate but had significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:41

Property Description

Convenient Location
Located in Central Aberdeen, Citi Hotel is within a 5-minute walk of Union Square Shopping Centre and The Trinity Centre.

Complimentary Wi-Fi
Stay connected with complimentary wireless internet access available in all 42 guestrooms.

Close to Attractions
Explore nearby attractions such as Edward VII, Aberdeen Music Hall, and Union Terrace Gardens during your stay.

To book your stay at Citi Hotel and experience the best of Aberdeen, reserve your room now.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

6.8
Based on 718 reviews
Cleanliness: 4.2
Service: 8.2
Location: 9.2
Room Quality: 5.2
Amenities: 5.2
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 7
S
Spriggs • extended_group • gb
1
Horrible
Cons:

Hair everywhere mattresses yellow stained, bathroom was disgusting, walls turned colour from room being smoke in, came with the milk sugar and tea bags but no kettle, staff was nice, but actual room its self was disgusting

2026-07-25 • via Nuitee
N
Nicoló • extended_group • it
1
Horrible
Pros:

Nothing, disgusting

Cons:

Worst hotel I’ve ever been.
The dirtiest room I’ve ever seen in my life

2026-07-24 • via Nuitee
M
Mahesh • family_with_children • gb
1
It was a really bad stay. Location was the only positive point. Dirty, smelly hotel.
Pros:

Only the location.

Cons:

When we arrived, apparently the room was not ready. The person at the reception asked us to wait and took 10mins to had in the key. When I entered the room, I realised that the room was very unclean. There was a bad smell from around and from the bathroom. Tea coffee and sugar were left but I had to ask for a kettle for a couple of times. It was really uncomfortable to stay overnight with the bad smell.
The photos shown in Booking com was misleading. I booked a room with single beds, but the room I was give had two bunk beds. It seems the CITI hotel is a 3 star hotel, but if it is given 3 stars, how should the other better hotel rated ? My suggestion is this type of hotels should be removed from Booking.co, if not, Booking.com will loose its credibility.

2026-07-21 • via Nuitee
A
Andrew • solo_traveller • gb
1
DO NOT STAY HERE
Pros:

Nothing

Cons:

The entire hotel from the first step in the door is filthy. Disgustingly filthy. The room I was given was filthy , the furniture broken and the window wouldn't close.
There is a nightclub and sports bar right outside the window that doesn't close.
I left after 30 min which was the time it took to find another suitable hotel.
Don't believe the positive reviews of this establishment. Places like this should not be available on booking apps.

2026-07-19 • via Nuitee
A
Aleksander • solo_traveller • gb
3
Pros:

Pomocna obsługa i w miarę wygodne i czyste łóżko.

Cons:

Czystość, raczej jej brak - włosy pozostawione wszędzie w łazience, krzesło w pokoju sklejone na taśmę oraz okno którego nie miałem odwagi dotykać a było otwarte i podparte kubkiem (?) żeby się nie domykalo, przez co hałas z pobliskiego klubu nie dawał zbytnio spać...

2026-07-14 • via Nuitee
G
Greg • couple • gb
1
Regrettable.
Cons:

Lack of hot water, smell of cigarettes on 2nd floor, broken lift. Probably more but I checked out after 2 hours and decamped elsewhere.

2026-07-12 • via Nuitee
D
Danny • solo_traveller • gb
5
Pros:

Location was good

Cons:

Water was cold so bath was like warm at best even the shower was pretty tepid

2026-07-12 • via Nuitee
C
Chun • couple • gb
1
It is hell for an Aberdeen vistor. It destroys the name of the city Aberdeen.
Pros:

None

Cons:

I like nothing.

2026-07-07 • via Nuitee
M
Mailén • solo_traveller • gb
2
Never to return again
Pros:

Staff, location and clean linen I guess

Cons:

Lift not working, got a room on the third floor.
Shower and hot water not working, toilet seat broken.
Asked for a change of bedroom: hot water still not working, holes in the roof, mattress' springs pressing firmly on my body, decoration and carpets old and very tired. No bedside table, so phone charging on the floor. Furniture in dire need of going to the tip.

2026-07-07 • via Nuitee
K
Keith • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-07-07 • via Nuitee
K
Kyle • extended_group • gb
2
2026-07-06 • via Nuitee
A
Aleksander Gussøy • solo_traveller • no
1
2026-07-02 • via Nuitee
C
Cara • couple • gb
1
Pros:

Absolutely terrible never staying here again, bed was stained and gross

Cons:

Gross

2026-07-02 • via Nuitee
S
Sophie • solo_traveller • gb
1
Pros:

Absolutely nothing I had to ask for a room change because of the smell, I paid over 100 then the room I got the roof was coming off, I then got chucked out because of a problem that wasn't my fault. Disgrace of a place

Cons:

Everything

2026-06-30 • via Nuitee
K
karim • solo_traveller • gb
1
Pros:

Nothing just location.

Cons:

Dirty place without any intention, reception they didn't provide even basic information about breakfast or any other services.

2026-06-29 • via Nuitee
A
Adams • couple • gb
1
2026-06-29 • via Nuitee
R
Rfsnes • solo_traveller • no
1
Pros:

Sentralt

Cons:

Skitne rom, dårlig seng, manglet basic ting man kan forvente med et hotell, f.eks håndsåpe og sjampoo. Var dårlig lukt i tillegg.

2026-06-28 • via Nuitee
S
Shauni • couple • gb
1
Very poor stay, will not be staying there again
Pros:

The stay was not good, rooms were dirty amd hadn't been cleaned.

Cons:

Rooms were dirty and hadn't been cleaned, tv was smashed and was just leaning against the wall, windows etc were dirty too. Shelf was damaged. It was very poor, the lift was broke also.

2026-06-28 • via Nuitee
S
Shawn • solo_traveller • za
3
Not good at all.
Pros:

Location only

Cons:

Elevator was broken. Room was not clean

2026-06-26 • via Nuitee
A
Adams • solo_traveller • gb
1
Don’t ever go here not worth it
Pros:

Nothing

Cons:

It was dirty,the door didn’t close properly. We asked for a refund and they have said no which don’t understand why as it was disgraceful

2026-06-25 • via Nuitee