Resident Hotel Gogol

Hotels
8.6 (1930 reviews)
Gogolya Street 129 (corner Seifulina) , Almaty , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
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Review Highlights

Pros:
Clean
Professional staff
Great location
Good breakfast
Cons:
Noise
Small reception
Limited elevator access

Categories

Cleanliness
8.36
Most reviews highlighted that the hotel was clean, but some mentioned concerns about the cleanliness of certain items.
Service
9.13
Consistently praised for professionalism and helpfulness, specifically highlighted employees like Thayer and Aigerim.
Location
8.67
Centrally located, which is a major pro; however, some concerns about the lack of an elevator.
Room Quality
8.12
Rooms were described as comfortable, but some complaints about size and amenities like power outlets and lamp.
Amenities
8.55
Positive comments about breakfast and comfort; some minor issues noted.
Value for Money
8.61
Considered good value given its cleanliness and service, despite some perceptions of high pricing.
Food and Beverage
8.66
Breakfast was appreciated, adding to the overall positive experience.
Overall Experience
8.73
Overall positive feedback with a few areas for improvement, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:23

Property Description

Convenient Location
Resident Hotel Gogole is conveniently situated just a 7-minute walk from Zhibek Zholy Metro Station, making it easy for guests to explore Almaty.

Modern Amenities
The rooms are equipped with everything you need for a comfortable stay, including air conditioning, a fridge, and a flat-screen TV. The bathrooms are stocked with luxurious amenities like bathrobes and slippers.

Dining Options
Guests have the choice to dine at the hotel's restaurant or venture out to the nearby cafes and restaurants to experience the local cuisine.

Ready to experience comfort and convenience in Almaty? Book your stay at Resident Hotel Gogole now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1930 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.73
N
Nadja • solo_traveller • de
10
Pros:

We liked everything. Friendly staff, clean and big room, comfortable bed. Big breakfast and good location:)

2026-07-25 • via Nuitee
Олег Сєргєєв • solo_traveller • ua
9
2026-07-25 • via Nuitee
Z
Zhanar • couple • kz
8
2026-07-24 • via Nuitee
M
martina • solo_traveller • it
7
2026-07-22 • via Nuitee
Ли Шиялн • solo_traveller • cn
10
2026-07-21 • via Nuitee
C
Christine • couple • nz
7
Pros:

Location was good

Cons:

No elevator for large luggage. There is someone available to take your luggage up for you though.

2026-07-21 • via Nuitee
F
Fiodar • couple • pl
10
Чистый, комфортный отель. Сервис на высшем уровне! Отдельная благодарность Шухрату за его помощь и сервис!
2026-07-21 • via Nuitee
T
Tasneem • solo_traveller • ae
8
Satisfied with our stay. Recommended
Pros:

Overall, we had a wonderful stay and really enjoyed our time at the hotel. The staff were very kind, polite, and helpful throughout our stay. The rooms were clean, the beds and pillows were very comfortable, and the location was excellent.

Cons:

My only suggestion would be to clean the toilet at least once every three days, as it starts to develop an unpleasant smell if it remains unwashed for seven consecutive days.
We also had a disappointing experience with one of the bakery staff members. We requested well-done eggs, but she refused. We thought it might be a language barrier, so we translated our request into Kazakh. Even after reading the translation, she still served the eggs half-cooked. We were not asking for anything extra or outside the menu—just well-done eggs.
Apart from these two points, everything else was excellent. We truly enjoyed the comfort, cleanliness, and location of the hotel, and we appreciate the kindness and hospitality of the hotel staff.

2026-07-21 • via Nuitee
S
Shien Ni • solo_traveller • my
8
2026-07-20 • via Nuitee
J
jean-christophe • couple • fr
3
Coupure d’électricité est un problème.
Pros:

Proximité du centre-ville.

Cons:

Coupure d’électricité fréquente. Air conditionné faible. Chambre petite et chaude. Hôtel dans vieille résidence reconditionné.

2026-07-20 • via Nuitee
P
pavel • couple • ar
10
2026-07-20 • via Nuitee
Татьяна • solo_traveller • kz
9
2026-07-19 • via Nuitee
Татьяна • solo_traveller • kz
9
2026-07-19 • via Nuitee
M
Moldir • solo_traveller • kz
10
2026-07-19 • via Nuitee
A
Antonio • solo_traveller • by
10
Pros:

Сам номер выглядит потрясающе. Очень уютно

2026-07-18 • via Nuitee
Ли Шиялн • solo_traveller • cn
10
2026-07-18 • via Nuitee
K
Kadir • family_with_children • ru
7
2026-07-18 • via Nuitee
R
Rim • couple • fr
8
2026-07-18 • via Nuitee
Ли Шиялн • solo_traveller • cn
10
2026-07-18 • via Nuitee
J
Julian Kiklin • solo_traveller • at
9
2026-07-17 • via Nuitee