Resident Hotel Gogol

Hotels
8.6 (1901 reviews)
Gogolya Street 129 (corner Seifulina) , Almaty , kz

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Professional staff
Great location
Good breakfast
Cons:
Noise
Small reception
Limited elevator access

Categories

Cleanliness
8.36
Most reviews highlighted that the hotel was clean, but some mentioned concerns about the cleanliness of certain items.
Service
9.13
Consistently praised for professionalism and helpfulness, specifically highlighted employees like Thayer and Aigerim.
Location
8.67
Centrally located, which is a major pro; however, some concerns about the lack of an elevator.
Room Quality
8.12
Rooms were described as comfortable, but some complaints about size and amenities like power outlets and lamp.
Amenities
8.55
Positive comments about breakfast and comfort; some minor issues noted.
Value for Money
8.61
Considered good value given its cleanliness and service, despite some perceptions of high pricing.
Food and Beverage
8.66
Breakfast was appreciated, adding to the overall positive experience.
Overall Experience
8.73
Overall positive feedback with a few areas for improvement, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:23

Property Description

Convenient Location
Resident Hotel Gogole is conveniently situated just a 7-minute walk from Zhibek Zholy Metro Station, making it easy for guests to explore Almaty.

Modern Amenities
The rooms are equipped with everything you need for a comfortable stay, including air conditioning, a fridge, and a flat-screen TV. The bathrooms are stocked with luxurious amenities like bathrobes and slippers.

Dining Options
Guests have the choice to dine at the hotel's restaurant or venture out to the nearby cafes and restaurants to experience the local cuisine.

Ready to experience comfort and convenience in Almaty? Book your stay at Resident Hotel Gogole now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1901 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.73
I
IvicaMarica • extended_group • de
5
Sehr nettes Personal
Pros:

Das einzig schöne und gute an diesem Zimmer (twin room) war der nette junge Rezeptionist.Wir hatten einen med. Notfall und der junge Mann war unglaublich hilfsbereit.Das haben wir sehr geschätzt. Vielen vielen Dank für die ganze Mühe, Apothekengänge und die Organisation!!
Die Lage ist auch sehr gut.

Cons:

Das Zimmer zur Straße sehr laut.Daher nicht möglich das Fenster zu öffnen. Ich glaube wir hatten das schlechteste Zimmer überhaupt.Kaputter Boden, unbequeme Betten,Teebeutel vorhanden aber kein Wasserkocher,unangenehmer Geruch im Zimmer.'Würde ich nicht mehr hier nächtigen wollen. vll sind die anderen Zimmer zum Hof hin besser.Das Frühstück war auch nichts.Viel zu teuer für die Qualität.

2026-05-30 • via Nuitee
Антон • couple • il
10
Pros:

Как всегда все отлично, номера хорошие, все чисто и без лишних шумов

2026-05-25 • via Nuitee
A
Almagul • solo_traveller • kz
4
2026-05-25 • via Nuitee
P
Philipp1973 • solo_traveller • ch
9
Gutes Stadthotel
Pros:

Sehr modernes Hotel in Stadtzentrum.

Cons:

Frühstück hat mir nicht geschmeckt

2026-05-24 • via Nuitee
V
Viktoriia • couple • ru
10
2026-05-23 • via Nuitee
Ли Шиялн • family_with_children • cn
10
2026-05-22 • via Nuitee
Z
Zhenish • solo_traveller • kg
8
2026-05-21 • via Nuitee
L
Luis • solo_traveller • br
9
Pros:

The hotel is well located with several supermarkets, stores and bakeries nearby
The room was spacious and comfortable.

Cons:

The breakfast had limited options
Staff could speak better english

2026-05-21 • via Nuitee
A
Alexandr • couple • kz
9
2026-05-21 • via Nuitee
J
Jessica Eugenia • couple • in
9
Good stay and experience
Pros:

Nice location, everything is a walk away from the place. The room is nice and the service was good.

Cons:

There is no lift, so you have to walk up with your luggage which can be inconvenient.

2026-05-21 • via Nuitee
S
Samuel • solo_traveller • cn
10
Nice
Pros:

Very clean and comfortable, nice place

2026-05-20 • via Nuitee
Ольга • solo_traveller • kz
8
2026-05-19 • via Nuitee
Асель Ускенбаева • solo_traveller • kz
8
2026-05-18 • via Nuitee
Даурен • couple • kz
9
2026-05-18 • via Nuitee
S
Shahul • family_with_children • ae
10
Pros:

Location and Staf

Cons:

Whash Room tailet don’t have Water 💦 pipe For wash or private part

2026-05-16 • via Nuitee
Y
Yevgeniya • couple • kz
8
Pros:

Удобное месторасположение, вежливый персонал, номер неплохой, было чисто, кровать удобная. Завтрак подают в кафе внизу по талонам. На выбор 3 варианта завтрака.

Cons:

Чемоданы нужно нести по лестнице. В душе долго ждать, когда вода нагреется. Звукоизоляция плохая.

2026-05-14 • via Nuitee
I
Issagali • couple • kz
3
2026-05-14 • via Nuitee
A
Ashim • couple • kz
10
2026-05-14 • via Nuitee
T
Tatyana • solo_traveller • kz
10
Pros:

Все

Cons:

Нет комментариев

2026-05-13 • via Nuitee
Антон • couple • il
10
Pros:

Все было отлично, номер чистый и уютный, персонал отзывчивый, локация идеальная

2026-05-13 • via Nuitee