Pistachio Hotel Sapa

Hotels
9.2 (2338 reviews)
Group 5, Thac Bac Street, Sapa, Lao Cai , Sa Pa , vn
+84 214 3566 666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Lovely amenities
Comfortable rooms
Cons:
Food could be improved
Cleanliness issues pointed out

Categories

Cleanliness
8.41
Standard quality for this hotel tier.
Service
9.88
Staff were very friendly and helpful, going beyond typical assistance.
Location
9.42
Perfect location for everything in Sapa, with great accessibility.
Room Quality
9.37
Deluxe room was larger than expected with great mountain views.
Amenities
9.4
Modern facilities including a rooftop pool with stunning views.
Value for Money
8.86
Good pricing for the quality of accommodation and services.
Food and Beverage
8.41
Breakfast was good, but food could have been better.
Overall Experience
9.88
Thoroughly enjoyed our stay; highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:05

Property Description

Luxurious Accommodation
Pistachio Hotel Sapa offers 4-star accommodation with modern amenities including air conditioning, flat-screen TVs, and private bathrooms in each room. Some rooms even feature balconies with stunning city views.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, serving a mix of Sushi, Vietnamese, and local cuisine. Guests can also enjoy buffet and continental breakfast options daily, with special dietary requests catered to.

Relaxation and Recreation
Unwind at the indoor pool or stay active at the fitness centre. The hotel also features an outdoor swimming pool and a terrace, perfect for enjoying the picturesque surroundings of Sa Pa.

Book your stay at Pistachio Hotel Sapa for a luxurious and memorable experience in the heart of Sa Pa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2338 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.88
H
Hong • solo_traveller • fr
10
Pros:

Phòng sạch , nhân viên hướng check in nhiệt tình, món ăn ở nhà hàng ngon, bổ , rẻ .

2026-08-08 • via Nuitee
M
Mahesh • solo_traveller • gb
4
2026-08-08 • via Nuitee
K
Kourtney • family_with_children • ca
6
Nice place, lock up your belongings
Pros:

Beautiful building

Cons:

Staff was extremely unhelpful. The maids threw out our bags and reception did nothing to compensate for it.

2026-08-05 • via Nuitee
C
Cyril • couple • au
8
Good
Pros:

Location

Cons:

Lack of dessert for breakfast

2026-08-05 • via Nuitee
W
Wei Yi Serena • family_with_children • sg
8
2026-08-04 • via Nuitee
V
Vu • couple • ca
10
2026-08-02 • via Nuitee
G
gervert • solo_traveller • ca
10
⭐️⭐️⭐️⭐️ Hotel
Pros:

The hotel is nice, clean, and fresh. You get what you pay for, and the buffet is awesome. I will definitely come back and stay at Pistachio Hotel again.

2026-07-25 • via Nuitee
Y
Yvestalaga • solo_traveller • fr
10
One of the best places to stay in Sapa
Pros:

Location, staff awesome, clean room. Breakfast correct. I recommend this hotel. Thank you particularly to Ms Duyen who helped us for another booking after my mistake 😕

2026-07-23 • via Nuitee
A
aida • solo_traveller • gb
10
2026-07-22 • via Nuitee
K
Ka ming • solo_traveller • gb
6
Pros:

Breakfast was above average, convenient location to sunplaza and away from tourist bright lights.

Cons:

Dated deco. Bad gym

2026-07-22 • via Nuitee
N
Nicolas • extended_group • ca
8
Pros:

Le buffet était très bon et diversifié
Établissement très moderne

Cons:

La musique provenant du rooftop était dérangeante pour dormir vers 21h30

2026-07-20 • via Nuitee
A
Adrian • extended_group • us
10
Pros:

Huyen helped us a lot! And the floor staff were very accommodating and helpful :)

2026-07-19 • via Nuitee
O
Oguz • solo_traveller • tr
10
2026-07-13 • via Nuitee
P
Prabhjeet • couple • ca
10
Pros:

Awesome Location, Great staff. Ms. Huyen let us check in early. She even prepared a snack box for us for our way back to Hanoi. Also, got complementary Cakes on our first night. We absolutely enjoyed our stay.

2026-07-13 • via Nuitee
J
Jue • solo_traveller • sg
10
Pros:

A wonderful stay! The hotel room was clean, spacious, and very comfortable, with an incredibly cozy bed that made for a great night’s sleep. The balcony offered a fantastic view, which was a lovely highlight of the stay.

The breakfast spread was excellent, with a great variety of choices. The staff were kind, helpful, and polite throughout our visit, making us feel welcomed and well cared for. We also felt very safe during our stay.

This has been our best hotel experience in Vietnam so far. Highly recommended!

2026-07-10 • via Nuitee
B
Bahar • family_with_children • tr
8
Pros:

konumu harika.balkona çıktığınızda dağlar tam karşınızda merkez 5 dakika yürüme mesafesinde

Cons:

odalarda su dahil ücretli

2026-07-09 • via Nuitee
R
Rebecca • couple • au
7
2026-07-04 • via Nuitee
C
Csilla • solo_traveller • hu
10
2026-07-04 • via Nuitee
A
AKKARASIRI • couple • th
9
Thanks for upgrading me to President suite. It is another good experience I received besides the city itself.
Pros:

Good Location. Not far from Sapa Square. Many restaurants nearby. Good view of Mountain and can see train to Fansipan.

Cons:

I am at the hotel which was not a good time due to construction surrounded. It might be better during high season.

2026-07-02 • via Nuitee
R
Richard • extended_group • us
8
Was made very upset at check in
Pros:

Location, staff and food

Cons:

Big problem at check in. My reservation was prepaid several months ago. That credit card was compromised so I had to replace it. I updated Booking.com before my trip. The front desk would not except any evidence I had and made me pay for the stay again $584. Still waiting on a refund.

2026-07-01 • via Nuitee