Hilton Garden Inn Memphis Downtown Beale Street

Hotels
•
Hilton Garden Inn
8.6 (1239 reviews)
201 Union Avenue , Memphis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High parking fees
Inconsistent cleanliness
Breakfast not included

Categories

Cleanliness
8.23
Mixed reviews regarding cleanliness; some reported issues like trash in hallways and concerns over room scents.
Service
9.2
Many reviews highlighted friendly and helpful staff.
Location
9.24
Consistent praise for the excellent location, close to various attractions.
Room Quality
8.19
Mostly positive comments about room size, but some issues with cleanliness.
Amenities
8.72
Amenities generally appreciated, though some expressed disappointment over certain offerings like breakfast.
Value for Money
8.18
Concerns mentioned about high parking fees and breakfast not included, affecting perceived value.
Food and Beverage
8.23
Mixed reviews about food quality; some enjoyed it while others found it lacking.
Overall Experience
8.8
Overall good feedback with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

Central Location
Located in the heart of Memphis, Hilton Garden Inn Memphis Downtown Beale Street offers easy access to popular attractions like AutoZone Park and Orpheum Theater.

Modern Amenities
The hotel rooms are equipped with air-conditioning, flat-screen TVs, and convenient appliances like microwave and small refrigerators. Guests can also enjoy in-room coffee makers and safes for their comfort.

Dining Options
Indulge in delicious meals at the on-site American restaurant, Seasons Grille, offering breakfast, dinner, and room service. Unwind with a cocktail at The Greyhound Bar, adding a touch of relaxation to your stay.

Experience the vibrant city of Memphis with convenience and comfort at Hilton Garden Inn Memphis Downtown Beale Street.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1239 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.8
D
Darlene • couple • au
8
Very comfortable stay in Memphis.
Pros:

Very clean. Close proximity to Beale Street and across the road from the baseball station

Cons:

No tea or coffee facilities in room

2026-05-29 • via Nuitee
M
Monique • couple • us
7
2026-05-28 • via Nuitee
P
patrick • couple • us
9
Perfect location to enjoy Memphis
Pros:

Great location, rooms are comfortable, amenities are good

2026-05-28 • via Nuitee
R
Rita • solo_traveller • us
10
2026-05-28 • via Nuitee
R
ray • couple • us
7
it was fun good would stay again felt that I was miss lead about the location
Pros:

good but price was high

Cons:

when i booked it said it was on Beale st. it was not

2026-05-27 • via Nuitee
J
JoAnn • couple • us
10
I will stay here next time I am in Memphis.
Pros:

Easy walk to Beale St.

Cons:

I did not dislike any part of the hotel.

2026-05-26 • via Nuitee
M
Monique • couple • nl
8
De locatie is het meest positieve aan dit hotel
Pros:

Locatie

Cons:

Gehorige kamers. Ondanks dat de kamer prachtig was amper kunnen slapen. In de kamer naast ons zaten minimaal 10 jonge meiden. De hele avond/nacht schreeuwen en feesten.

2026-05-24 • via Nuitee
C
Christine • solo_traveller • de
8
2026-05-20 • via Nuitee
A
Ann • couple • us
10
2026-05-17 • via Nuitee
J
Jorge • couple • us
8
Good
Pros:

Good location and parking. We drive a tall van so we need an open parking. Sometime downtown is hard to find

Cons:

Restaurant menu was quite poor.

2026-05-14 • via Nuitee
K
Kameelah • solo_traveller • us
10
2026-05-12 • via Nuitee
T
Tolley • couple • us
10
Perfect hotel to experience Beale Street and the downtown
Pros:

The breakfast offerings were really good and we liked that we had a choice between continental and buffet. Each one suited the two days we ate there.

Cons:

Can't think of anything

2026-05-11 • via Nuitee
J
Jeff • couple • gb
7
Good location, nice staff and facilities and clean but lack of bathroom door in the room means I wouldn’t share a room t
Pros:

Good location, walking distance to Beale street but not too close to hear the noise

Cons:

The bathroom door is essentially a wooden curtain, there is next to no privacy when sharing a room with someone and for that reason alone I wouldn’t stay again if sharing with someone. The room also could’ve done with a kettle to make tea but that’s more a personal preference

2026-05-11 • via Nuitee
A
Alexzandra • couple • us
4
Cons:

The hotel bathroom, microwave and towels were not cleaned .

2026-05-10 • via Nuitee
D
Donal • extended_group • ie
9
Great location
Pros:

Location was great, staff were excellent, room was comfortable and clean.

Cons:

Everything was fine. There was nothing I didn’t like.

2026-05-10 • via Nuitee
R
Rogers • couple • gb
7
We did enjoy our stay and most of the hotel was very pleasant & kind to us and I would definitely recommend this hot
Pros:

Location,breakfast was good and staff were friendly especially Julian/Julius who worked in the breakfast buffet he was very helpful & pleasant
Also enjoyed the greyhound bar & restaurant the food was great and our server Matty was exceptional always checking to see if we needed something both him & Julius made our stay very pleasant.

Cons:

No outdoor pool & was a bit disappointed with check- in after a very long journey from Ireland we couldn’t check in straight away the booking was modified long before I travelled and I had written proof of it but I personally feel the receptionist was being awkward when there was absolutely no need for it !!

2026-05-10 • via Nuitee
S
Sabrina • couple • us
10
Pros:

Location. Walking distance to Beale St and a few minute drive to the zoo

Cons:

N/a

2026-05-08 • via Nuitee
S
Sarah • family_with_children • us
10
The KINDEST staff!
Pros:

We were checking in around 9pm on a Friday night during Memphis in May. We should have know it would be crazy busy. There was live music and people dancing in the lobby (this hotel is just off Beale St.). It was overwhelming for us checking in, but it also was a fun vibe! Ms. Linesia guided us right to the desk and got us all set up. She was BEYOND kind to my kids and so helpful getting us parked and settled. Throughout our stay, the rest of the staff followed suite. The room was spacious, had a great view of the balpark, walking distance to lots of fun (Peabody Ducks were right next door), and had everything we needed.

Cons:

Nothing- everything was wonderful!

2026-05-05 • via Nuitee
R
Raul • extended_group • br
9
Conforto e localização que valeram a estadia
Pros:

Conforto do quarto

Cons:

Sem comentarios

2026-05-05 • via Nuitee
A
Anderson • solo_traveller • us
10
Pros:

The room is nice. I will be back

2026-05-04 • via Nuitee