Hilton Garden Inn Memphis Downtown Beale Street

Hotels
•
Hilton Garden Inn
8.6 (1292 reviews)
201 Union Avenue , Memphis , us
+1 901-528-1540

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
High parking fees
Inconsistent cleanliness
Breakfast not included

Categories

Cleanliness
8.23
Mixed reviews regarding cleanliness; some reported issues like trash in hallways and concerns over room scents.
Service
9.2
Many reviews highlighted friendly and helpful staff.
Location
9.24
Consistent praise for the excellent location, close to various attractions.
Room Quality
8.19
Mostly positive comments about room size, but some issues with cleanliness.
Amenities
8.72
Amenities generally appreciated, though some expressed disappointment over certain offerings like breakfast.
Value for Money
8.18
Concerns mentioned about high parking fees and breakfast not included, affecting perceived value.
Food and Beverage
8.23
Mixed reviews about food quality; some enjoyed it while others found it lacking.
Overall Experience
8.8
Overall good feedback with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:17

Property Description

Central Location
Located in the heart of Memphis, Hilton Garden Inn Memphis Downtown Beale Street offers easy access to popular attractions like AutoZone Park and Orpheum Theater.

Modern Amenities
The hotel rooms are equipped with air-conditioning, flat-screen TVs, and convenient appliances like microwave and small refrigerators. Guests can also enjoy in-room coffee makers and safes for their comfort.

Dining Options
Indulge in delicious meals at the on-site American restaurant, Seasons Grille, offering breakfast, dinner, and room service. Unwind with a cocktail at The Greyhound Bar, adding a touch of relaxation to your stay.

Experience the vibrant city of Memphis with convenience and comfort at Hilton Garden Inn Memphis Downtown Beale Street.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.6
Based on 1292 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.8
C
Christophe • family_with_children • be
9
2026-08-24 • via Nuitee
K
Kim • couple • us
8
Besides the fire alarms going off, we were pleased with everything. Great hotel.
Pros:

Hotel is within walking distances of many attractions. Hotel itself is very nice! Waitress in the breakfast cafe was amazing and very friendly.

Cons:

Being jolted out of bed in the middle of the night by faulty fire alarms! Fire trucks (5 or 6) rolling in...We truly do appreciate their fast response time, though. It happened 3 times during our stay. Scary because we couldn't know whether was a false alarm or real.

2026-08-23 • via Nuitee
D
Denise • couple • us
8
Nice hotel, the breakfast is a little high for what you get so we walked to other places after the first day.
Pros:

Location

Cons:

The pillows

2026-08-22 • via Nuitee
J
Jana • couple • ch
10
2026-08-17 • via Nuitee
M
Marilena • couple • ro
9
Ok hotel
Pros:

The room is quite large. The bed and pillow are good. The staff were ok.

Cons:

The breakfast could have been more substantial. The room could have been cleaned more often.

2026-08-13 • via Nuitee
M
Mercedes • couple • us
10
2026-08-08 • via Nuitee
C
Calin • solo_traveller • ro
7
2026-08-06 • via Nuitee
N
Noellie • couple • gb
9
2026-08-03 • via Nuitee
N
Nathalie • couple • ca
7
Cons:

Trop de bruits

2026-08-03 • via Nuitee
E
Ellen • family_with_children • us
10
2026-08-03 • via Nuitee
L
Larry • couple • us
10
Pros:

Perfect location

Cons:

Nothing

2026-07-25 • via Nuitee
P
Pamela • solo_traveller • us
8
Nice room just need to make sure housekeeping goes through to make sure room is completely clean and sanitized
Pros:

Location. Accessibility

Cons:

Dirty wash cloth in the shower toilet did not look clean

2026-07-21 • via Nuitee
T
Timothy • couple • us
6
Pros:

For the most part this hotel was very much like the others we have stayed with on our trip. However, the shower was interesting with the knobs on the back wall.

Cons:

The amenities that other hotels provide cost extra at your hotel. Having to pay for breakfast and the bottle of water that was in the room really rubbed us the wrong way. And, as I said, there wasn't that much different with this hotel than there was with others we have stayed with on our trip - so the extra costs kind of turned us off.

2026-07-20 • via Nuitee
K
Katina • couple • us
10
It was a great place and staff was pleasant.
Pros:

The location and parking.

2026-07-20 • via Nuitee
D
Deborah • couple • us
5
Overcharged
Pros:

Clean. Friendly staff. Good location

Cons:

Was charged a pet fee when I told them at check in I changed my mind and didn’t bring pet(s)

2026-07-18 • via Nuitee
M
Moss • family_with_children • us
10
2026-07-17 • via Nuitee
M
Matt • couple • gb
3
Never again!
Pros:

The parking system is good.

Cons:

The room was “tatty”, ripped carpet, toilet roll holder hanging off the wall.
The reception staff were grumpy and mumbled.
The restaurant service was awful.
The location was ok but it doesn’t feel a safe area. We were approached by beggars as soon as we arrived.

2026-07-16 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-07-16 • via Nuitee
A
Arye • solo_traveller • il
8
בסך הכל סיפק את צרכינו
Pros:

מיקום מרכזי

Cons:

איש אחזקה לא זמין. היה צריך להחליף מנורה ולא היה משהו מוסמך לעשות את זה.

2026-07-15 • via Nuitee
R
Renessa • family_with_children • us
10
Pros:

It felt safe and was within walking distance of downtown attractions. The restaurant/bar seemed very popular and there was a live band on Friday night.

2026-07-14 • via Nuitee