Hotel Polanica Resort & Spa

Hotels
8.8 (1072 reviews)
Górska 2 , Polanica-Zdrój , PL
+48 74 868 07 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Firm mattresses
Inconsistent dinner quality

Categories

Cleanliness
8.28
Some complaints about room hygiene and the quality of amenities typically expected.
Service
9.25
Generally positive feedback on service, with noted professionalism from staff.
Location
9.29
The location is praised for its accessibility and nearby attractions.
Room Quality
8.74
Rooms are described as clean and cozy, though there are complaints about mattress firmness.
Amenities
8.77
Facilities described as good with a sufficient variety to satisfy guests.
Value for Money
8.73
Offers a solid value for the amenities and services provided.
Food and Beverage
8.28
Breakfast is well-received but dinner options vary, leading to mixed reviews.
Overall Experience
9.05
Overall a positive stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:58

Property Description

Luxurious Spa Facilities
Indulge in relaxation with our sauna, hammam, and full-size indoor pool. Rejuvenate your senses at Hotel Polanica Resort & Spa.

Family-Friendly Amenities
With a children's playground and terrace, our hotel is perfect for families. Let your little ones play while you unwind.

Outdoor Activities Galore
From ski storage to tennis courts, we offer a range of activities for guests. Explore the area's golf courses and parks easily from our convenient location.

Book your stay at Hotel Polanica Resort & Spa for a memorable and rejuvenating experience.

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1072 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
P
Piotrowski • solo_traveller • pl
8
2026-10-07 • via Nuitee
M
Marcin • couple • pl
7
2026-09-18 • via Nuitee
M
Marta • couple • pl
8
2026-09-16 • via Nuitee
B
Barbara • solo_traveller • pl
7
2026-09-15 • via Nuitee
Żabicki • solo_traveller • pl
10
2026-09-14 • via Nuitee
M
Marcin • solo_traveller • pl
10
2026-09-13 • via Nuitee
I
Iwona • solo_traveller • pl
8
2026-09-13 • via Nuitee
J
Jacek • couple • pl
6
Pros:

The location

Cons:

It was very noisy in the room. The room wasn’t properly insulated from the neighbours.

2026-09-13 • via Nuitee
S
Saevitsch • couple • de
9
2026-09-12 • via Nuitee
M
Markéta • solo_traveller • cz
10
2026-09-09 • via Nuitee
B
Bartosz • solo_traveller • pl
8
Cons:

Łazienki na basenie wymagają odświeżenia.

2026-09-07 • via Nuitee
A
Andrzej • family_with_children • pl
10
2026-09-06 • via Nuitee
S
Sebastian • solo_traveller • pl
10
Pros:

Hotel godny polecenia, położenie w samym centrum, smaczne i zróżnicowane śniadanie, pomocna obsługa, dużo atrakcji, basen do pływania, jacuzzi, dobrze wyposażona siłownia.

2026-08-31 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-08-30 • via Nuitee
A
Anna • family_with_children • pl
3
Zdecydowanie za drogo na takie warunki.
Pros:

Duży parking w cenie pobytu, duży basen.

Cons:

Małe pokoje, brak szafki na walizki, zatkany brodzik pod prysznicem, stęchlizna z szafki pod umywalką, rozklekotane piłkarzyki, brudne i zniszczone gry planszowe i zabawki w sali zabaw, na seans filmowy podana jedna miska z popcornem na całą salę dzieci do tego najtańsze słodkie soki.

2026-08-29 • via Nuitee
J
Joanna • couple • pl
9
Pros:

Śniadanie dobre i obfite. Łatwy dostęp do saun i basenu. Ogólnie obiekt spełnił moje oczekiwania.

Cons:

Jak dla mnie co miałam okna od drogi z kostki brukowej było dosyć głośno od jeżdżących często samochodów.

2026-08-25 • via Nuitee
J
Justyna • couple • pl
8
Pros:

Basen dla dzieci z ciepłą wodą , zupka dla maluchów o 13

Cons:

Atrakcje dla dzieci, personel totatlbiennieprtzgirownay . Nie dość że opóźnienie do atrakcji „gotowanie dla dzieci” było opóźnione o 40 minuty , gdzie maluchy już nie miały cierpliwości na czekanie to na dodatek sala totalnie nieprzygotowana . Pani nawet nie upomniała starszych dzieci aby wzięły udział w zajęciach zamiast grać na konsoli w tej samej sali !!! To dla mnie nie jest dopuszczalne ! Albo są zajęcia które odciągają dzieci od multimediów albo jest patologia i granie cały dzień na konsoli !

2026-08-25 • via Nuitee
V
Vlckova • solo_traveller • cz
5
2026-08-20 • via Nuitee
P
Paweł • solo_traveller • pl
8
2026-08-20 • via Nuitee
P
Piotr • solo_traveller • ch
10
Bardzo dobre miejsce na nocleg w delegacji
Pros:

Basen

Cons:

Nic

2026-08-18 • via Nuitee