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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Mini golf
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Open-air bath
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Kids' club
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Live music/performance
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience a stay of comfort and elegance at Lotus Aroma Sapa Hotel. Our air-conditioned rooms are equipped with modern amenities such as a flat-screen TV, minibar, and a private bathroom for your convenience.
Exciting Activities
Indulge in various activities during your stay, from playing mini-golf to exploring the area with bike or car hire services. Unwind at our fitness centre or take a leisurely stroll in the garden and terrace.
Convenient Services
Enjoy a hassle-free stay with our 24-hour front desk, concierge service, and currency exchange facilities. Treat yourself to a delicious meal at our restaurant, or opt for room service. Free WiFi is available throughout the property for your connectivity needs.
Book now for an unforgettable experience at Lotus Aroma Sapa Hotel!
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Very clean and comfortable hotel. 24 hour check in which was very convenient when arriving late from Ha Giang. A bit noisy on the street but otherwise no complaints!
Vị trí tốt , nhân viên thân thiện , nhiệt tình
Ko có gì ko hài lòng cả
Breakfast is excellent; lots of varieties;
Rooms are big enough for 2 people.
Location is excellent as it is in front of the big public market.
Need walking in shower, but I think we got bath tub instead.
However, I should have requested for rooms with walk-in shower.
The room is spacious, and the furnishings are nice.
I had to stay here unexpectedly due to the bus suspension caused by a landslide, but the location right in front of the market was unbearable. The noise was constant, with loud music going on until late at night.
Although the room was spacious and nicely decorated, the staff were unfriendly and the value for money was terrible. Definitely not worth staying here.
土砂崩れによるバスの運休で急遽ここに泊まることになりましたが、市場の目の前という立地は最悪でした。騒音がひどく、夜遅くまで大音量の音楽が鳴り止みません。
部屋は広くて内装のセンスも悪くはありませんが、スタッフの態度は冷たく、コスパも最悪。泊まる価値はまったくありません。
Phòng gia đình rất đẹp.
The breakfast didn't seem to be available when i went up as they had closed it before the time advertised. Second day, they made breakfast to order, very lovely omelette with fresh, crispy baguette and fresh fruit.
The gym facility advertised was not what was showcased on the pictures.
Room was lovely, spacious, comfy bed. Staff were helpful and allowed us an early check in after we arrived in sleeper train, and a late check out too.
So noisy! Market outside the windows sets up from 4.30am. Lots of traffic noise and beeping horns. Nightclub music from nearby going on til early hours!
Other guests shouting in the corridors. Very poor fitness centre in basement - 3 v old machines and a selection of not very heavy weights!
Thom and Jimi were great to deal with, the rooms were very nice but not to quit, breakfasts were really good and the location was very good!
Great location great accommodations and exceptional service
Room was huge, location was just right across the market. When we arrived, my 2 kids were both unwell and one had just vomitted on the car ride to the hotel. We changed plans and wanted to check in early to let the kids rest up first before heading out. The hotel was very kind to help make arrangements and accomodate our last minute request. We were very grateful for the kind gesture.
Breakfast spread was minimal.
room are
big
quiet
comfortable
stylish
Restaurant get zero points
unprofessional sorry nothing more to say
Comfy bed, good breakfast
Had a room facing the road which was extremely noisy. The market across the street started setting up at 4 am, so we couldn't sleep due to road noise, people shouting and the sound of car horns.
Very central location
My room was diretly opposite the market which could be quite noisy early in the morning.
난방이 원활하지 못하여 추웠는데 직원이 해결해주었습니다. 조식은 전날 저녁에 메뉴를 주문하여 다음날 아침에
룸서비스로 맛있게 먹었습니다. 직원들도 공손하고 친절하였습니다.
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