THE PLATINUM KUALA LUMPUR BY YAJU

Hotels
1020 Jln Sultan Ismail , Kuala Lumpur , MY

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Facilities

WiFi available
Free WiFi
Fitness center
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Good location
Clean environment
Nice pool
Easy check-in
Spacious rooms
Cons:
Elevator issues
Unclean rooms
Outdated facilities
Pool under renovation
Problems with registration
Room maintenance issues

Categories

Cleanliness
5.8
A notable number of guests complained about the cleanliness, including dirty towels and unclean rooms, however, some did highlight overall cleanliness.
Service
7
Staff friendliness and good check-in services were often mentioned, but issues with staff treatment and check-in problems were also noted.
Location
8.5
The hotel's location was frequently praised for being central and close to attractions, despite few complaints.
Room Quality
5.5
Mixed reviews with guests enjoying spacious and well-equipped rooms, countered by complaints of outdated and unkempt rooms.
Amenities
6.1
The pool and in-room facilities were appreciated when available, but issues such as renovation and maintenance were a concern.
Value for Money
6.7
Guests found the hotel to offer a good deal for the money, but some were disappointed due to room views and the cost relative to the services received.
Food and Beverage
7.3
Some guests praised the restaurant food, but there was no significant feedback on variety or issues.
Overall Experience
7.2
While many guests recommended the hotel for its various positive aspects, concerns over room quality and amenities affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:46

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with stunning views surrounded by lush gardens at THE PLATINUM KUALA LUMPUR BY YAJU.

Fine Dining Experience
Enjoy exquisite meals at our on-site restaurant or unwind with a cocktail at the stylish bar.

Convenient Location
Explore nearby attractions such as the Petronas Twin Towers, Pavilion Kuala Lumpur, and KLCC Park within a short distance from the hotel.

For a lavish stay in Kuala Lumpur, book now at THE PLATINUM KUALA LUMPUR BY YAJU.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

Cleanliness: 5.8
Service: 7
Location: 8.5
Room Quality: 5.5
Amenities: 6.1
Value for Money: 6.7
Food and Beverage: 7.3
Overall Experience: 7.2
H
HAI LEONG
6
Pros:

The Wi-Fi n tv not working

2023-06-23 • via Nuitee
K
Kit Long • family_with_children
2
Pros:

Terrible!!
Have Ant Room !!
Bad Wi-Fi !!!
Dirty infinity pool !!!

2023-04-18 • via Nuitee
T
Timothy
8
Very pleasant stay
Pros:

This is a residence inn. Therefore it has equipped with full kitchenette facilities, and we are very pleased to use this. The pool on top is spectacular and the hotel is location is near light rail train and MRT so it’s good to go around.

2023-04-08 • via Nuitee
A
Ali
10
Very good,I recommend to my two friends
Pros:

Amazing apartment,I recommend

2023-02-21 • via Nuitee
V
Verified traveler • self
6
Pros:

+ Goede ligging, goede wasmachine
- Grote kale ruimte met veel open en lege kastruimte wat ongezellig oogt. Contact alleen via mail en app. Witte beddegoed smoezelig, kussenslopen roken niet fris, samen met handdoeken gewassen en toen ok. Douchekop /houder past niet op elkaar dus met hand douchen. Service bij lobby en zwembad alleen voor hotelgasten. Dus eigen handdoek nodig bij zwembad

2019-07-18 • via Nuitee
R
Ravi
4
Pros:

The room ameneties is not favourable and not supply accordingly.Towels shortage and need to remind couples of times.

2019-02-12 • via Nuitee
V
Verified traveler • family
8
Pros:

Apartment concept was excellent. Better towels would be better.

2019-01-15 • via Nuitee
V
Verified traveler
10
Pros:

Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing Amazing amazing amazing amazing amazing

2018-10-31 • via Nuitee