Qualia Resort Phu Quoc

Hotels
•
Independent
7.4 (360 reviews)
Cau Ba Phong - duong Tran Hung Dao, ap Cua Lap, xa Duong To, Phu Quoc, An Giang, 922200 , Phu Quoc , VN
84-919857698

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Poor cleanliness
Bad service

Categories

Cleanliness
6.1
Multiple reviews highlight issues with cleanliness, indicating dirty bathrooms and facilities, and a general neglect in housekeeping.
Service
7.1
Guests reported poor customer service and communication issues with the staff, as well as indifference at reception.
Location
9.1
The hotel's location near the beach and restaurants was appreciated by guests.
Room Quality
7.6
Rooms were described as comfortable but small and not as depicted in photos.
Amenities
7.1
Amenities such as the swimming pool were criticized, alongside general issues with hotel upkeep.
Value for Money
7.6
While the price was seen as low, the overall experience did not align with the expected value.
Food and Beverage
6.6
Breakfast options were consistently described as poor in quality and variety, affecting guest satisfaction.
Overall Experience
8
Overall, expectations were not met; however, some aspects like location and room comfort were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Luxurious Amenities
Indulge in onsite massages and relax by the outdoor pool, or savor a meal at the hotel's restaurant. Unwind with a drink at the bar or poolside bar.

Convenience and Comfort
Enjoy complimentary wired and wireless internet, room service, and free self-parking. The 24-hour front desk, dry cleaning services, and safes in rooms ensure a stress-free stay.

Prime Location
Located steps away from Phu Quoc Beach, with major attractions like Phu Quoc Night Market and Long Beach Center a short drive away. The proximity to the airport makes Qualia Resort Phu Quoc a convenient choice for travelers.

Experience luxury and convenience at Qualia Resort Phu Quoc - book your stay now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.4
Based on 360 reviews
Cleanliness: 6.1
Service: 7.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8
T
Thoi • extended_group • vn
5
2026-07-09 • via Nuitee
E
Elio • solo_traveller • fr
8
2026-07-06 • via Nuitee
T
Thoi • extended_group • vn
5
2026-07-06 • via Nuitee
M
Minh Cường • extended_group • vn
9
2026-07-03 • via Nuitee
H
HET • extended_group • in
10
Pros:

Great room service

Cons:

Location was a little isolated

2026-06-25 • via Nuitee
A
Aishath • couple • mv
1
Cons:

The rooms were not clean not like this pictures. We made the booking without checking the reviews. It was the worst hotel we stayed in Vietnam. There were lots of insects specifically something like a small snake it was all over the towels and toilet. We booked for 2 days however we left the property on the same day we checked in

2026-06-24 • via Nuitee
C
Christian • solo_traveller • de
10
Pros:

Schön ruhig gelegen 👍🏻 freundliches Personal top.

2026-06-12 • via Nuitee
T
Thanh Huyen • family_with_children • vn
8
2026-06-09 • via Nuitee
T
Tri • solo_traveller • vn
7
Pros:

Cây xanh nhiều

Cons:

Mùi hôi nhà vệ sinh do sàn chống thấm kém

2026-06-03 • via Nuitee
C
Carmel • solo_traveller • ie
8
Our stay in Pho Quoc
Pros:

The location was good . The rooms were comfortable and clean

Cons:

The breakfast was constantly the same,fruit ,cold meats and eggs, the food was always crawling with ants. We suggested putting covers on the food but our requests were ignored. Myself and my friend lived on eggs for two weeks for breakfast

2026-05-17 • via Nuitee
A
Alexia • couple • au
6
Pros:

The bed was comfortable and the bungalow room quite spacious. Great balcony off bungalow room.

Cons:

The images are very misleading- pool and rooms require a good renovation.Toilet seat in bathroom almost detached, stains on bedding, ants all over the breakfast and pool area and pool water temp very warm

2026-05-16 • via Nuitee
T
Thanh • family_with_children • vn
7
Tốt phù hợp với giá tiền
Pros:

bữa sáng tốt, hợp khẩu vị

Cons:

Xa bãi biển

2026-05-04 • via Nuitee
L
Laura • couple • gb
1
Pros:

Nice cat

Cons:

Got food poisoning on day one from breakfast and the rest of the week been in bed with high temperature and other problems so haven’t seen the island at all. Food was covered in flies and not sure what meat was served but it was terrible. So we never used ot again even tho we paid. I think we were the only people in the whole hotel too.
We were asked to cancel our booking on this website and pay in cash.
Room had windows with literal gaps when closed so mosquitos just get in
Constant flooding in the bathroom and only luke warm water.
Furniture was all cracked or broken or never done properly
Room was full of dust and when i lifted the mattress there were spiders.
They don’t have beach as stated
Construction in front of starts early drilling
For rainy season ir was overpriced for what it was
I understand it’s vietnam but pictures didn’t reflect the true state of rooms
No phone in the room
Dont have many pictures
Staff were nice tho, i didn’t ask for anything so i guess thats why we didn’t have many encounters

2026-04-29 • via Nuitee
K
kim loan • family_with_children • vn
10
Pros:

ok

2026-04-19 • via Nuitee
F
Felicia • extended_group • sg
6
2026-04-19 • via Nuitee
T
Thu • family_with_children • vn
1
Thất vọng
Pros:

Không thích gì

Cons:

Thứ 1: lúc book phòng đã ghi rõ ràng miễn phí check in sớm nhưng vẫn thu tiền check in sớm 100k/tiếng. Mình có nói lại với nhân viên và sau khi check out mình mới được hoàn lại tiền
Thứ 2: lúc nhận phòng thì phòng cũ và nhà vệ sinh bẩn.
Thứ 3: đoàn mình được bạn lễ tân giới thiệu book vé đi vinwonders và safari nhưng không tư vấn kĩ càng là trẻ em dưới 1m được miễn phí vé vào, nên nhà mình mua hết cả vé cho 2 em bé và nói qua nói lại mãi mới được hoàn tiền 2 vé cho 2 bạn nhỏ

2026-04-18 • via Nuitee
S
Siddiqui • extended_group • in
7
2026-04-17 • via Nuitee
N
Nga • couple • vn
7
2026-04-15 • via Nuitee
Y
Yernat • couple • kz
2
Cons:

Бассейн грязный, холодильник не работал комнаты не тянут на 4 звезд

2026-04-13 • via Nuitee
J
John • family_with_children • nz
9
Very short notice booking and owner was obliging in helping us find room for our extended family. Great value good locat
Pros:

Good pool great breakfast and good location

Cons:

Air conditioning is very noisy as units are beside windows and rattle because of age

2026-04-10 • via Nuitee