SJ Grand Hotel Monterrey

Hotels
•
Radisson Americas
8.4 (361 reviews)
Av. Insurgentes 4001 , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
6.26
Guests reported unclean towels and unpleasant odors.
Service
8.73
Inconsistent service, with slow response and confusion regarding breakfast.
Location
10
Excellent location near university and shopping areas.
Room Quality
8.27
Issues with curtains and disturbances from external noise.
Amenities
7.72
Pool unavailable during stay and limited breakfast options.
Value for Money
9.75
Affordable stay considering location; however, quality has trade-offs.
Food and Beverage
7.21
Breakfast was described as average and service was slow.
Overall Experience
9.26
Mixed feelings due to significant issues but some good aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:39

Property Description

Luxurious Amenities
Radisson Hotel Monterrey San Jeronimo offers a range of upscale amenities including a fitness centre, shared lounge, and a terrace for guests to unwind and relax during their stay.

Exceptional Services
Guests can enjoy top-notch services such as room service, a 24-hour front desk, and a concierge service, ensuring a seamless and enjoyable experience throughout their visit.

Convenient Location
Situated near popular attractions like Obispado Museum and MARCO Museum Monterrey, and just a short distance from Monterrey International Airport, Radisson Hotel Monterrey San Jeronimo provides the perfect blend of convenience and comfort for travelers.

Book your stay at Radisson Hotel Monterrey San Jeronimo now to experience luxury and convenience at its finest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Apr 24, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 361 reviews
Cleanliness: 6.26
Service: 8.73
Location: 10
Room Quality: 8.27
Amenities: 7.72
Value for Money: 9.75
Food and Beverage: 7.21
Overall Experience: 9.26
J
José Guillermo • solo_traveller • mx
9
Pros:

La.ubicacion.

Cons:

Vasos para café dañados y con servilleta en su interior usada.

2026-05-18 • via Nuitee
E
Elizabeth • couple • mx
10
Excelente estadía, recámara muy cómoda, comida muy rica y el personal sumamente amigable y servicial. Sin duda este es e
Pros:

Extremadamente limpio y los cuartos y camas muy cómodas. La ubicación es excelente y el restaurante delicioso. Todo el personal fue muy amigable.

Cons:

La alberca no estaba en funcionamiento

2026-05-07 • via Nuitee
G
Gilda • family_with_children • mx
10
2026-05-06 • via Nuitee
N
Narda • couple • mx
9
2026-05-05 • via Nuitee
C
Christian Leonel • solo_traveller • hn
7
Pros:

Cerca de lugares

Cons:

Estaba fuera de servicio la terraza y la alberca ( en remodelacion)

2026-04-30 • via Nuitee
G
Gerardo • solo_traveller • mx
10
2026-04-04 • via Nuitee
B
Brenda • couple • us
10
Pros:

Comodidad

Cons:

Que no hubiera internet en la habitación

2026-04-01 • via Nuitee
M
Margarida • extended_group • gb
6
Not worth the money
Pros:

Room was spacious

Cons:

Pool was empty, dodgy hotel entrance, no pleasant lobby or social space to enjoy/work at. The rooftop with pool is really not well used - bar is closed, pool was empty and no lounge chairs to relax at.

2026-03-31 • via Nuitee
V
Viridiana Alejandra • couple • mx
8
Pros:

La terraza me encanta junto con la piscina

Cons:

El cuarto de mis amigas al principio la llave fallo y no podían entrar, y la regadera que no salia el agua bien se tardaba uno mucho para bañarse por lo mismo de la regadera, cuarto 205

2026-03-25 • via Nuitee
R
Roca • extended_group • mx
7
2026-03-15 • via Nuitee
P
Pablo • solo_traveller • cl
9
Pros:

Buena ubicación, la cama increíble, buen gimnasio.

Cons:

No estaba habilitada la piscina. Deberían avisar al menos.

2026-03-13 • via Nuitee
M
Marissa • couple • mx
8
Pros:

La ubicación

Cons:

Que no tenía refrigerador y no me dijeron. Pedí uno y no sirvió. Estuvimos 3 días

2026-03-04 • via Nuitee
C
Carlos • extended_group • mx
9
Muy buen hotel
Pros:

Cómodo y limpio

Cons:

Hay un poco de ruido

2026-02-26 • via Nuitee
G
Guillermo • couple • de
10
2026-02-24 • via Nuitee
M
Mimee Silva • couple • mx
10
2026-02-11 • via Nuitee
K
Kevin • couple • us
6
2026-01-20 • via Nuitee
M
Maria De Jesus • couple • mx
10
2026-01-20 • via Nuitee
P
Paulina • extended_group • mx
6
2026-01-19 • via Nuitee
O
Oscar ismael • solo_traveller • mx
7
Pros:

Limpieza

Cons:

Caro ya que instalaciones son básicas

2026-01-15 • via Nuitee
P
Pablo • family_with_children • mx
9
2026-01-04 • via Nuitee