The Chiang Mai Old Town

Hotels
9.6 (698 reviews)
184 Ratchamanka Road, Phra Singh, Muang Chiang Mai , Chiang Mai , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and helpful staff
Beautiful hotel with stunning architecture
Cons:
Some service issues at reception
Breakfast variability
Location may feel distant from key attractions

Categories

Cleanliness
9.45
Rooms are noted as nice, but some reviews imply issues with dark rooms.
Service
9.42
Overall friendly and accommodating staff, but some negative experiences were reported.
Location
9.46
Mostly positive, but a few comments indicated inconvenience due to distance from attractions.
Room Quality
9.61
Rooms described as large and comfortable, but some noted darkness.
Amenities
9.84
Great amenities including a lovely pool and complimentary laundry.
Value for Money
9.8
Guests felt it was well-priced for the quality provided.
Food and Beverage
9.25
Breakfast was mixed, with some reviews stating it could improve.
Overall Experience
9.99
Mostly positive experiences overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:49

Property Description

Luxurious Amenities
The Chiang Mai Old Town boasts a range of luxurious amenities including a fitness centre, outdoor swimming pool, and free bikes for guests to explore the charming city of Chiang Mai.

Exquisite Dining and Relaxation
Indulge in delicious meals at the on-site restaurant, unwind in the serene garden or shared lounge, and enjoy the convenience of room service during your stay. The hotel's terrace offers a perfect spot to unwind after a day of sightseeing.

Comfortable and Convenient Accommodations
Each guest room is thoughtfully equipped with modern comforts like air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a picturesque view of the surroundings. Bed linen and towels are provided for a truly comfortable stay.

Book your stay at The Chiang Mai Old Town now and experience the perfect blend of luxury and convenience during your visit to Chiang Mai!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card used to guarantee your booking must be presented to the property upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

9.6
Based on 698 reviews
Cleanliness: 9.45
Service: 9.42
Location: 9.46
Room Quality: 9.61
Amenities: 9.84
Value for Money: 9.8
Food and Beverage: 9.25
Overall Experience: 9.99
C
Cristina family_with_children il
9
Good value for money and an enjoyable stay
Pros:

Very peaceful, spotless clean and nice staff

Cons:

Very small balcony and no view, we had a “backyard” view and the room had a small window, it is pretty dark.

2026-08-07 via Nuitee
J
jan couple de
9
Würde ich wieder buchen
Pros:

Fast alles - sehr gutes Frühstück, sehr stilvoll

Cons:

Kleine Fenster, keine aussicht

2026-08-07 via Nuitee
M
michael extended_group il
10
מושלם
Pros:

שירות מעולה הרבה מעבר ל 5 כוכבים רגיל, ארוחת בוקר של שף בכל בוקר עם מנות אישיות, מיקום מנצח והכי חשוב נקיון סטרילי

Cons:

אין

2026-08-04 via Nuitee
Y
YAELL family_with_children fr
10
Magnifique
Pros:

Tout

2026-08-03 via Nuitee
L
Laurent solo_traveller be
9
Pros:

Chambre spacieuse et confortable.
Personnel très avenant.
Petit déjeuner copieux

Cons:

Chambre un peu sombre, pas beaucoup de lumière naturelle.

2026-07-22 via Nuitee
A
Amani family_with_children bh
9
Pros:

The location, staff is friendly and professional, very helpful

Cons:

Everything was perfect

2026-07-21 via Nuitee
H
Haim couple th
4
2026-07-19 via Nuitee
T
Tanguy couple fr
9
J’ai été surpris en bien par la qualité du service et la gentillesse du personnel👍
Pros:

Le cadre la décoration le personnel
Et l’emplacement de l’hôtel

Cons:

J’ai tout apprécié

2026-07-18 via Nuitee
I
Ian solo_traveller au
10
Pros:

Absolutely loved this small hotel in old Chiang mia.

2026-07-09 via Nuitee
B
Brigita couple au
10
Gorgeous Old Chiang Mai
Pros:

The hotel was gorgeous. Stunning rooms and the staff were very accommodating.

Cons:

Nothing it was wonderful

2026-07-08 via Nuitee
M
Martin Crilly solo_traveller gb
4
Fixed format, process trumped service
Pros:

Nice rooms

Cons:

iPad menus for breakfast as if it was a cheap dinner. Paperthick wall, so you can hear other rooms.

2026-06-21 via Nuitee
T
Terry A solo_traveller nz
8
2026-06-21 via Nuitee
N
NANCY family_with_children us
10
Your hotel is very delightful and well located.
Pros:

Everything was nice. We enjoyed staying in your hotel.

Cons:

The shower water was not warm...very sad..no matter how I turned the facets the water was too cold to enjoy.

2026-06-12 via Nuitee
P
prashanthi family_with_children us
9
Cons:

The food was bad. Breakfast buffet was annoying as we have to order everything

2026-06-05 via Nuitee
G
GrandTour12646568234 Couples Gold Coast, Queensland
10
Wonderful small luxury place in the heart of the Old Town
Pros:

What a beautiful small luxury hotel. Right inside the Old Town city walls, so walkable to so many of the cities amazing temples, markets, food stores, bars and shops. This hotel is elegant with a rustic old style feel. The staff cannot be more friendly. There is a restaurant, pool, spa treatment room, gym and beautiful reception area. The room is very large, and the bed super comfortable. Absolutely recommend this hotel to anyone visiting Chiang Mai who want great service, luxurious room and old town location. The in-house private tour guide and driver we used for our Day tour was extremely accommodating to my every request as well as giving recommendations. So full of information. Wonderful experience. Very clean, all amenities taken care of and quiet. Cannot ask for more.

2026-06-04 via Tripadvisor
S
Sarrah solo_traveller au
10
2026-05-28 via Nuitee
B
barrijean solo_traveller ie
10
Simple, friendly, very clean, quiet location
Pros:

Staff are lovely, room was very clean. Massage therapists are really excellent, they sorted out a long term problem I had with my forearms. Really close to Dang Muay Thai gym which is also excellent.

2026-05-25 via Nuitee
N
NolaSnow Family
10
Great location in old town
Pros:

The Chiang Mai Old Town was the perfect location for my daughter (18) and me (49). Breakfast on site was delicious, including traditional Thai food as well as American and other options. We could walk to the Sunday Market, Wat Chedi Luang, many good restaurants and Thai massage places along the same street. This hotel was in a safe and convenient location for 2 women travelers. Plus the room was absolutely luxurious and the pool was refreshing.

2026-05-21 via Tripadvisor
R
Rohan couple in
10
good location, friendly staff, good price !
Pros:

all good !

Cons:

-

2026-05-08 via Nuitee
J
Jessica couple us
10
The best hotel we’ve stayed in Thailand !!
Pros:

Everything was wonderful

2026-05-04 via Nuitee