The Chiang Mai Old Town

Hotels
9.6 (680 reviews)
184 Ratchamanka Road, Phra Singh, Muang Chiang Mai , Chiang Mai , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and helpful staff
Beautiful hotel with stunning architecture
Cons:
Some service issues at reception
Breakfast variability
Location may feel distant from key attractions

Categories

Cleanliness
9.45
Rooms are noted as nice, but some reviews imply issues with dark rooms.
Service
9.42
Overall friendly and accommodating staff, but some negative experiences were reported.
Location
9.46
Mostly positive, but a few comments indicated inconvenience due to distance from attractions.
Room Quality
9.61
Rooms described as large and comfortable, but some noted darkness.
Amenities
9.84
Great amenities including a lovely pool and complimentary laundry.
Value for Money
9.8
Guests felt it was well-priced for the quality provided.
Food and Beverage
9.25
Breakfast was mixed, with some reviews stating it could improve.
Overall Experience
9.99
Mostly positive experiences overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:49

Property Description

Luxurious Amenities
The Chiang Mai Old Town boasts a range of luxurious amenities including a fitness centre, outdoor swimming pool, and free bikes for guests to explore the charming city of Chiang Mai.

Exquisite Dining and Relaxation
Indulge in delicious meals at the on-site restaurant, unwind in the serene garden or shared lounge, and enjoy the convenience of room service during your stay. The hotel's terrace offers a perfect spot to unwind after a day of sightseeing.

Comfortable and Convenient Accommodations
Each guest room is thoughtfully equipped with modern comforts like air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a picturesque view of the surroundings. Bed linen and towels are provided for a truly comfortable stay.

Book your stay at The Chiang Mai Old Town now and experience the perfect blend of luxury and convenience during your visit to Chiang Mai!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card used to guarantee your booking must be presented to the property upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 680 reviews
Cleanliness: 9.45
Service: 9.42
Location: 9.46
Room Quality: 9.61
Amenities: 9.84
Value for Money: 9.8
Food and Beverage: 9.25
Overall Experience: 9.99
N
NANCY family_with_children us
10
Your hotel is very delightful and well located.
Pros:

Everything was nice. We enjoyed staying in your hotel.

Cons:

The shower water was not warm...very sad..no matter how I turned the facets the water was too cold to enjoy.

2026-06-12 via Nuitee
P
prashanthi family_with_children us
9
Cons:

The food was bad. Breakfast buffet was annoying as we have to order everything

2026-06-05 via Nuitee
G
GrandTour12646568234 Couples
10
Wonderful small luxury place in the heart of the Old Town
Pros:

What a beautiful small luxury hotel. Right inside the Old Town city walls, so walkable to so many of the cities amazing temples, markets, food stores, bars and shops. This hotel is elegant with a rustic old style feel. The staff cannot be more friendly. There is a restaurant, pool, spa treatment room, gym and beautiful reception area. The room is very large, and the bed super comfortable. Absolutely recommend this hotel to anyone visiting Chiang Mai who want great service, luxurious room and old town location. The in-house private tour guide and driver we used for our Day tour was extremely accommodating to my every request as well as giving recommendations. So full of information. Wonderful experience. Very clean, all amenities taken care of and quiet. Cannot ask for more.

2026-06-04 via Tripadvisor
S
Sarrah solo_traveller au
10
2026-05-28 via Nuitee
B
barrijean solo_traveller ie
10
Simple, friendly, very clean, quiet location
Pros:

Staff are lovely, room was very clean. Massage therapists are really excellent, they sorted out a long term problem I had with my forearms. Really close to Dang Muay Thai gym which is also excellent.

2026-05-25 via Nuitee
N
NolaSnow Family
10
Great location in old town
Pros:

The Chiang Mai Old Town was the perfect location for my daughter (18) and me (49). Breakfast on site was delicious, including traditional Thai food as well as American and other options. We could walk to the Sunday Market, Wat Chedi Luang, many good restaurants and Thai massage places along the same street. This hotel was in a safe and convenient location for 2 women travelers. Plus the room was absolutely luxurious and the pool was refreshing.

2026-05-21 via Tripadvisor
R
Rohan couple in
10
good location, friendly staff, good price !
Pros:

all good !

Cons:

-

2026-05-08 via Nuitee
J
Jessica couple us
10
The best hotel we’ve stayed in Thailand !!
Pros:

Everything was wonderful

2026-05-04 via Nuitee
T
Thomas family_with_children fr
10
The perfect place to stay for a wonderful trip to Chiang Mai.
Pros:

The location, the beauty of the hotel, the friendliness of the staff, the lovely pool, the great fitness room, the excellent breakfast. In fact, everything…

Cons:

Nothing

2026-04-27 via Nuitee
Z
Z1905JJcharlotted Couples
10
A home from home
Pros:

We stayed in November for 3 nights and had such a lovely time. The staff were wonderful, so caring & friendly.
We had 2 different rooms during our stay (we did 2 nights, then went on an overnight trip then did another night back at the hotel. Both rooms were wonderful - very spacious, very clean and the beds were so comfortable.
We went for a traditional Thai massage at their spa which was so much fun - we had the best massage at the same time as having a great laugh with them.
We wish we stayed longer in chiang mai as it ended up being our favourite place in Thailand so we would 100% come back & stay there.

One note - but changes nothing for us... There is a pool with some sun loungers but you dont get sun for long at all. Chiang mai wasnt really a sunbathing destination for us anyway.

2026-04-26 via Tripadvisor
J
Jessica couple us
10
It was perfect, loved the location, food and spa
Pros:

The location and amazing staff

Cons:

I wish prices for laundry was more reasonable

2026-04-16 via Nuitee
P
Paul couple gb
10
The staff, facilities were all excellent. If there was a small problem it was sorted immediately. The location was very
Pros:

Old charm feel but with everything as you’d expect on a higher end hotel

Cons:

Nothing

2026-04-15 via Nuitee
S
Sheila family_with_children gb
10
Overall great experience. We all felt super-comfortable here
Pros:

Really lovely grounds conveniently located to everything. They had a free transport service anywhere in the old town. Very lovely staff.

Cons:

All great, but if I had to give one thing it would be the size of the windows. The bedroom was a little dark during the day, but it was still a really nice room.

2026-04-15 via Nuitee
P
Philip family_with_children gb
7
2026-04-13 via Nuitee
G
gary couple th
10
The staff was exceptional
Pros:

Rooms were well appointed and modern but with a traditional feel

2026-04-13 via Nuitee
H
Haim couple il
8
לכמה ימים באיזור העיר העתיקה בחירה מצויינת
Pros:

מיקום טוב,חדרים מאובזרים,שירות מצויין.

Cons:

מרפסת לא מפנקת,המיקום מרכזי אבל לא הרחוב הכי נקי ונעים אבל עדיין מרחק הליכה לעיר העתיקה ושקט בקרבת המלון

2026-04-11 via Nuitee
S
Seiyial solo_traveller sg
10
Pros:

I never thought I could feel taken care of that well, in this amazingly quiet and peaceful abode in the middle of Nimman. Room was flawless and had everything I wanted from a hotel room and more. Food delivery worked flawlessly despite it being a 5 star hotel. I came to heal a broken heart and for simply a hotel, this place held me well.

Cons:

Nothing!

2026-04-09 via Nuitee
O
Olivier family_with_children fr
6
2026-03-29 via Nuitee
R
Rebecca solo_traveller sg
9
2026-03-27 via Nuitee
I
Inga family_with_children il
9
2026-03-20 via Nuitee