Fairmont Hot Springs Resort

Hotels
8 (1188 reviews)
5225 Fairmont Resort Road , Fairmont Hot Springs , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great pools
Beautiful location
Comfortable bed
Cons:
Issues with cleanliness
Room upgrades needed

Categories

Cleanliness
7.46
Some reviews indicated issues like used muffin packages left in rooms.
Service
8.43
Most guests found the staff to be helpful, with some exceptions related to the front desk.
Location
8.97
The hotel is well-located with beautiful mountain views and nearby walking trails.
Room Quality
7.42
Rooms were described as cozy but dated, needing upgrades.
Amenities
8.95
The pools and hot springs were highly praised, adding significant value.
Value for Money
6.91
Some guests felt the hotel was overpriced considering the age of the facilities.
Food and Beverage
7.96
Meals received positive remarks regarding quality and service.
Overall Experience
7.93
Overall enjoyment was expressed, but some guests had reservations about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:29

Property Description

Luxurious Amenities and Features

Fairmont Hot Springs Resort offers a range of luxurious amenities and features for guests to enjoy during their stay. From the fitness centre and garden to the terrace and restaurant, the hotel provides a perfect blend of relaxation and recreation.

Wellness Facilities

Guests can indulge in the wellness facilities available at Fairmont Hot Springs Resort, including a sauna, hot tub, and hot spring bath. Whether you're looking to unwind after a long day of activities or simply pamper yourself, these facilities are designed to cater to your relaxation needs.

Outdoor Activities

For outdoor enthusiasts, the hotel offers a variety of activities such as mini-golf, tennis, hiking, and skiing. Whether you prefer a leisurely game of golf or an adrenaline-pumping ski adventure, Fairmont Hot Springs Resort provides the perfect base for your outdoor pursuits.

Experience luxury, relaxation, and adventure at Fairmont Hot Springs Resort. Book your stay now for an unforgettable getaway.

Important information:

The health and well-being of our guests, visitors and team is our highest priority.

By order of the Provincial Health Officer, proof of vaccination requirements begin September 13, 2021 for all people aged 12 and over. In accordance, guests staying at the Resort, RV Resort and Mountainside Villas along with team members, pool & gym membership holders, ski pass holders, golf members and day users of the ski area and golf courses will be required to show proof of vaccination per the guidelines detailed below.

September 13, 2021: Partial vaccination required. You are partially vaccinated with 1 dose as per the Provincial guidelines.

October 24, 2021: Full vaccination required. You are fully vaccinated 7 days after dose 2 as per the Provincial guidelines.

Your provincially/territorially officially recognized vaccine record and valid government ID from the same province or territory will be required.

To view B.C's Proof of Vaccination Requirements, please copy and past the following link into your web browser: https://www2.gov.bc.ca/gov/content/covid-19/vaccine/proof

Thank you for your collaboration and commitment to helping ensure our Resort and the Columbia Valley remain safe destinations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1188 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
JJ • family_with_children • ca
8
Family perfect. The kids had a blast and want to go back already 🙌
Pros:

It’s nice and quiet the grounds are nice but there is a lot of wear and tear. Looks like someone doesn’t want to spend money on upkeep.

Cons:

Looks like a lot of things are in disrepair. It’s still nice but it could be so much nicer looking and unique, like the tennis court without a net etc.

2026-06-17 • via Nuitee
B
Bozoid • couple • ca
8
Come for HotSprings ...enjoy the mountain views
Pros:

An oldie but still a goody!!.. The resort is showing it's age but still a worthy stop-over in the Columbia valley. The resort is very comfortable ~ a nice alternative to one of the many leftover, sterile Condos scattered throughout the Fairmont area.
Surprisingly, we found their 'Bears Paw' offerings both tasty and reasonably priced... a rarity in the travel industry lately!

Cons:

Chairs on our balcony required cushioning... we used our pillows! Didn't find the Hotsprings as warm/hot as we expected/wanted.

2026-06-15 • via Nuitee
T
Teresa • solo_traveller • ca
9
Pros:

Clean hotel with friendly staff. Great location and loved the extra time available to guests at the hot springs

Cons:

Rooms are badly in need of an update. The decor is mid 1980's

2026-06-14 • via Nuitee
Y
Yevheniy • solo_traveller • ca
10
2026-06-11 • via Nuitee
E
E6191SJtamarak • Friends getaway
2
Waiting on refund
Pros:

Visiting from Ontario to celebrate my best friend getting married. Booked and paid full online. Was contacted that my room would be changed and have multiple emails confirming reservation and room change price. When arriving at check-in desk, was told I could not be helped by staff and a supervisor had to come sort out what to do. I was moved to a villa and was charged again for the villa. Upon checkout, I spoke with 2 staff members on why I was charged for both the room and the villa and they said refunds were to be sent out. I was then told they would contact me that day to confirm and have still yet to be contacted (3 days later). Hoping this will help get staff to reach out and fix their mistakes.

2026-06-10 • via Tripadvisor
B
Brenda • solo_traveller • ca
8
2026-06-10 • via Nuitee
A
Aleida Wilhelmina • couple • ca
8
It was alright, but needs major upgrades
Pros:

Location

Cons:

It’s definitely outdated. Restaurants were closed a night and only pub available for supper. Hour and half waiting time

2026-06-06 • via Nuitee
L
louislV5537JP • Couples
10
A day at the Fairmont Hotsprings Resort and Spa
Pros:

We booked a massage for me and my wife. I booked a deep tissue session for me and a relaxation session for my wife. Jennifer was amazing. She was very proficient at both types of massage. She has an ability to feel and alleviate stress points in your body. The massage comes with a complimentary pass to the hot springs on site. After the spa and hot spring visit we had a very nice supper at the restaurant in the hotel. All in all a very enjoyable day.

2026-06-04 • via Tripadvisor
D
Duong • solo_traveller • ca
8
Pros:

We enjoyed the hot spring pool. It was great that we were able to use the pool with a pool pass even after we checked out.

2026-06-02 • via Nuitee
M
Minh ( Kelvin) • extended_group • ca
7
Just a short stay after golf trip. Bed and pillow are terrible
Pros:

Location is good
With hot spring pool

Cons:

Too old renovations needs to up date
Pillow should be through away not good for use any more

2026-05-28 • via Nuitee
Y
ywgbandit • Family • Creston, Kootenay Rockies, British Columbia
4
Past its prime!
Pros:

This place is clearly past its prime. The rooms are dumpy and old and way overpriced for what you get. Mother's day breakfast buffet was $600.00 for 6 seniors, 2 adults and a child. expensive and very mediocre. Long weekend coming up and the pool is closed for maintenance. I remember 15 years ago when this place was upper class, it's on motel 6 level now......sad really.

2026-05-20 • via Tripadvisor
Y
Yana • solo_traveller • ca
7
2026-05-19 • via Nuitee
T
Talia • family_with_children • ca
10
2026-05-19 • via Nuitee
5
568blairh • Solo travel
2
I live in this Hamlet. I am well aware of the brutal Food and beverage service this company has always offered.
Pros:

You don’t get it, you are fools, and you are now in receivership

2026-05-14 • via Tripadvisor
F
France • family_with_children • ca
6
Pros:

Decent size room, clean and many amenities on site, including access to the hot pools.

Cons:

Privante guests hot pool was closed for maintenance, and so were the indoor soak pools. Outdoor hot pool broke down the morning of our stay :(

2026-05-14 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-05-13 • via Nuitee
O
Olga • solo_traveller • ca
10
Pros:

I love this place; I come here often.

2026-05-12 • via Nuitee
N
nancyjE3535NQ • Couples
6
Charming but in desperate need of an update!
Pros:

We have been coming to Fairmont Hot Springs Resort for many years now, usually in the Spring to celebrate our anniversary or my husband’s birthday. Every year the place gets a little more run down. Some examples…broken tiles and concrete in and around the guest pool, steam room out of order, no USB plug ins in the rooms, ripped shower curtains, stained lampshades and curtains, wall sockets that fall out when you plug something in, cracked and chipped coffee mugs, old carpets, etc. We had no soap in the bathroom and no water bottles in the fridge.

The grounds are very beautiful and well kept. However, we did not appreciate the groundskeepers mowing the lawn at 7am-11am. It spoiled our peaceful relaxation time. The next morning, while we were enjoying our quiet time in the guest pool, the groundskeepers pulled up next to the pool in their golf cart and started throwing rocks into the back of their cart…again disrupting our peaceful morning. I suggest these loud activities be done after 11am. We want to enjoy the quiet morning listening to the sounds of nature, not the banging of boulders into a metal cart or louder lawn mowers.

On my husband’s 65th birthday, we went to get our breakfast (which was included in our package) and they said the kitchen was down…no power. Disappointing. All they could offer us was yogurt, muffins and fruit. We declined and the front desk did reimbursed us $50.

The price to stay at this resort (in the condition it’s in) is a bit off putting. Hopefully the owners are planning to do some improvements and not run it into the ground. That would be a real shame.

2026-05-04 • via Tripadvisor
G
gd454 • Couples • Cranbrook, Kootenay Rockies, British Columbia
6
Average
Pros:

Great location, relaxing atmosphere, ok rooms but overpriced, extra fees charged which is equivalent to pool fees. The resort is old and looking tired, maintenance is needed on all wooden parts. Some pf the doors and furniture a little rough around the edges. Noisy neighbors after hours, not soundproof. Plunge pools and steam room out of service. Reception staff amazing.

2026-05-02 • via Tripadvisor
I
Ion • solo_traveller • ca
7
Pros:

It is the best location, close to pools

Cons:

Dirty rooms

2026-04-30 • via Nuitee