Hyatt House Nashville at Vanderbilt

Hotels
Hyatt House
8.6 (2131 reviews)
2100 Hayes Street , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Excellent breakfast
Cons:
High parking fees
Issues with cleanliness
Poor customer service

Categories

Cleanliness
7.74
Some guests reported the bathroom needed a deep clean and the crib provided was dirty.
Service
8.21
While service was generally positive, there were major concerns about the customer service and how issues were handled.
Location
9.75
Excellent location for hospital visits, close to multiple key hospitals.
Room Quality
8.7
Rooms are described as spacious, clean, and well-equipped.
Amenities
8.73
The breakfast buffet was highly praised with healthy options and good traditional meals.
Value for Money
7.69
High parking fees and some concerns about overcharging affect perceived value.
Food and Beverage
9.24
Breakfast received excellent comments for quality and variety.
Overall Experience
8.71
Despite some issues, the overall sentiment is largely positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Experience modern comfort at Hyatt House Nashville at Vanderbilt, just steps away from the prestigious Vanderbilt University. Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Upgrade to a room with a kitchen for added convenience.

Top-Notch Amenities
Relax by the seasonal outdoor pool, work out in the fitness center, or unwind in the shared lounge. Indulge in American cuisine at the on-site restaurant or sip cocktails at the bar. For business travelers, take advantage of the business center and stay energized with snacks from vending machines.

Convenient Location
Located close to The Parthenon and Bridgestone Arena, our hotel offers easy access to Nashville's top attractions. With private parking and helpful reception staff, your stay at Hyatt House Nashville at Vanderbilt is sure to be seamless.

Book now for an unforgettable stay in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8.6
Based on 2131 reviews
Cleanliness: 7.74
Service: 8.21
Location: 9.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 8.71
L
Laura couple us
9
Great and convenient for trips to Vanderbilt
Pros:

Great location for Vanderbilt, nice large rooms.

Cons:

No wine in kiosk downstairs.

2026-05-23 via Nuitee
K
Kimberly solo_traveller us
10
Great place but high parking cost!
Pros:

The hotel was great!

Cons:

You have to pay to park in the hotel parking garage!! That's ridiculous seeing you pay $250 a night!!! Especially when the hotel owns the parking garage!!! Parking was $45 a night!!!

2026-05-22 via Nuitee
S
Sean solo_traveller us
7
Comfortable but satisfactory. It could have had more luxuries like updated television to a smart tv and pool was also no
Pros:

Convenient and easy access to most locations. Everything was of walking distance and it was easy to find.

Cons:

Parking lot was way too expensive even for convenience. 40 dollars a night is way to much for the price of staying at the hotel and it wasn’t that clean as we had bottles and trash in random locations.

2026-05-19 via Nuitee
J
Jonathan couple us
6
Over all the hotel was decent. Location was close to everything so that was really convent.
Pros:

The breakfast was average. For a Hyatt I expected more love with the food. It was very generic and general.

Cons:

The smart TV’s could def be better. The TV kept loosing signal on multiple channels. The tv need to be upgraded to more modern smart TV’s.

2026-05-19 via Nuitee
J
Jeffrey couple us
9
2026-05-18 via Nuitee
K
Katie couple us
10
2026-05-18 via Nuitee
C
Carol couple gb
10
Enjoyable stay. Hotel met all our needs. Good restaurants nearby too!
Pros:

Comfortable hotel with friendly staff

2026-05-17 via Nuitee
L
Latayna couple us
10
I would book this hotel again and recommend to others.
Pros:

The room was very nice and customer service was great.

Cons:

N/A

2026-05-17 via Nuitee
9
981karelw Business
2
Terrible - Do NOT stay here.
Pros:

AWFUL!!! Dreadful staff, atrocious "breakfast" if you can call it that. Could not get a staff member to be helpful at all. For four days, housekeeping did not clean my room once. Asked for fresh towels, did not get a single towel for my entire stay. Choose ANY other hotel, literally, an, other, hotel.

2026-05-15 via Tripadvisor
L
Laurie couple us
10
2026-05-14 via Nuitee
I
Iliyana Family Madeira Beach, Florida
2
Hyatt House bar is awful
Pros:

While staying in Nashville, we decided to grab a bite @ The Hyatt House bar because it was pet friendly & had outdoor seating. What a mistake that was! The food was just terrible. I had a hamburger w/fries. The hamburger had nothing but meat & bun, nothing! The fries were cold & still half frozen. My daughter had a chicken bacon sandwich & it also had nothing but a piece of tasteless chicken w/a strip of bacon on a bun & also cold fries. Had we not been so hungry from exploring Nashville, we would have complained & gone elsewhere but we were starving so we attempted to eat the food! It's bar so we expected bar food, but what we got was tasteless food, which we (only because we were starving) tried to eat but couldn't. I expected more from the Hyatt, especially in that area w/Vanderbilt University & Hospital right there. Any fast-food restaurant would have been better. Shame on the Hyatt!

2026-05-13 via Tripadvisor
E
Elizabeth family_with_children us
7
I would stay again.
2026-05-13 via Nuitee
A
Amity couple us
10
2026-05-12 via Nuitee
M
M2666RDsandrac Family
10
Great trip to Nashville
Pros:

Great location. We walked to Centennial Park, Vanderbilt University, Belmont University and toured the Belmont Mansion. Mainly we came for the music on Broadway and went downtown every day and the 3 bus was an easy ride with close stops. We visited 18 different establishments and even took a pontoon ride on the Cumberland River.

The hotel was a nice place to come back to and relax. It was clean and comfortable, most people observed the quiet hours. The breakfast was excellent with a nice variety and a great start to our day. The workout room was nice and necessary to stretch in the morning since the bed wasn't the greatest.

Our Lyft driver back to the airport told us about the great music venues right in the area of our hotel, more rock and roll, etc.. If we come back to the area, for sure we will stay at this hotel again.

2026-05-11 via Tripadvisor
V
Vandeburg couple us
10
The hotel is in a great location. We were in town for the Eagles concert and were able to walk to the venue from the hot
2026-05-11 via Nuitee
S
S4003JFmonical NONE
10
Comfortable, spacious, efficient staff and processes
Pros:

Great room, gave us a free upgrade at check in. The free hotel lobby popcorn and seasoning bar was an extra great touch of hospitality and really helpful on late nights coming back from Broadway!

2026-05-08 via Tripadvisor
M
Matthew solo_traveller us
7
2026-05-07 via Nuitee
R
Rana couple us
8
Pros:

Spacious clean and good breakfast

2026-05-07 via Nuitee
W
Walter couple us
10
2026-05-05 via Nuitee
R
Rita family_with_children us
10
2026-05-04 via Nuitee