Hyatt House Nashville at Vanderbilt

Hotels
•
Hyatt House
8.6 (2241 reviews)
2100 Hayes Street , Nashville , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Excellent breakfast
Cons:
High parking fees
Issues with cleanliness
Poor customer service

Categories

Cleanliness
7.74
Some guests reported the bathroom needed a deep clean and the crib provided was dirty.
Service
8.21
While service was generally positive, there were major concerns about the customer service and how issues were handled.
Location
9.75
Excellent location for hospital visits, close to multiple key hospitals.
Room Quality
8.7
Rooms are described as spacious, clean, and well-equipped.
Amenities
8.73
The breakfast buffet was highly praised with healthy options and good traditional meals.
Value for Money
7.69
High parking fees and some concerns about overcharging affect perceived value.
Food and Beverage
9.24
Breakfast received excellent comments for quality and variety.
Overall Experience
8.71
Despite some issues, the overall sentiment is largely positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Experience modern comfort at Hyatt House Nashville at Vanderbilt, just steps away from the prestigious Vanderbilt University. Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Upgrade to a room with a kitchen for added convenience.

Top-Notch Amenities
Relax by the seasonal outdoor pool, work out in the fitness center, or unwind in the shared lounge. Indulge in American cuisine at the on-site restaurant or sip cocktails at the bar. For business travelers, take advantage of the business center and stay energized with snacks from vending machines.

Convenient Location
Located close to The Parthenon and Bridgestone Arena, our hotel offers easy access to Nashville's top attractions. With private parking and helpful reception staff, your stay at Hyatt House Nashville at Vanderbilt is sure to be seamless.

Book now for an unforgettable stay in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

8.6
Based on 2241 reviews
Cleanliness: 7.74
Service: 8.21
Location: 9.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 8.71
L
Lauren • family_with_children • us
10
I would definitely come back to stay here!
Pros:

Clean with all the amenities I needed. Friendly staff!

Cons:

Nothing

2026-09-19 • via Nuitee
L
Lewis • couple • us
6
They were very friendly,kind and helpful as far as the staff. Building was well,but parking was pric
Pros:

Breakfast was not as warm as I would have liked. Coffe was not hot more luke warm. ordered King and got a queen bed was not comfortable, pillows to thick. room was very clean so was hall away. Did not like the fack we had to pay for parking when it was park of the hotel.

Cons:

Pillows was over stuffed and hard. The bed was hard and uncompfortable. ordered a King bed got a queen bed

2026-09-17 • via Nuitee
K
Kyle • couple • us
10
Clean rooms, great breakfast
Pros:

Great location

Cons:

Na

2026-09-16 • via Nuitee
N
Nelida • solo_traveller • es
8
Pros:

La atención del personal
La habitación era amplia y cómoda con pequeña cocina donde hacer comida

Cons:

Me cobraron deposito q .e devolvieron a los 5 dias
El desayuno muy pobre 😥

2026-09-11 • via Nuitee
G
German • couple • us
10
will stay again as long as next time I get to actually stay in the room that I reserved.
Pros:

Breakfast is amazing. The place was very clean and the employees were very friendly and helpful. I would recommend this place to stay for anyone who wants to enjoy a clean-welcoming atmosphere that is close to good food and music.

Cons:

Well booking through Bookings.com you are eligible to lose the room you reserved and be downgraded with no dog in the fight. I booked over 2 months prior for my wife's 50th birthday with a King size bed and kitchenet and was given a double queen bedroom. Not happy about the change but the facility is still worth booking.

2026-09-08 • via Nuitee
C
Courtney • couple • us
8
Overall it was goo
Pros:

Clean and professional desk staff

Cons:

Paid too much for parking

2026-09-07 • via Nuitee
Y
Yancey • solo_traveller • us
10
Pros:

I liked the convenience of the hotel from the hospital. They staff was so kind, helpful and wonderful customer service. Our family enjoyed the stay.

Cons:

The $40 dollar parking was ugly lol, but other than that, everything was great.

2026-09-05 • via Nuitee
Y
Yancey • solo_traveller • us
10
2026-09-05 • via Nuitee
R
Regina • couple • us
8
Okay
Pros:

Close proximity to the surgery center.

Cons:

High cost of parking.

2026-09-01 • via Nuitee
D
Donald • extended_group • us
8
For the money, I'll probably search for a comparable place to stay next time.
Pros:

Very nice accommodations. I was a little disappointed there was no restaurant on site. The bar menu wasn't bad, but it was limited.

Cons:

The $40 per day parking fee is excessive. Plus, after I paid for my stay in full, the hotel attempted to run my card three (3) additional times. I never received a an explanation for that.

2026-08-27 • via Nuitee
Q
Quiosha • couple • us
10
2026-08-27 • via Nuitee
B
Breon • solo_traveller • us
10
2026-08-26 • via Nuitee
I
Idil • solo_traveller • us
10
2026-08-24 • via Nuitee
N
Nancy • family_with_children • us
10
Confort y amabilidad
Pros:

Excelente el servicio del restaurante, y la ubicación demasiado buena. El personal muy amable

Cons:

Todo fue bueno

2026-08-24 • via Nuitee
R
Renee • extended_group • us
9
2026-08-24 • via Nuitee
J
Jason • couple • us
8
2026-08-20 • via Nuitee
M
Mary • couple • us
10
2026-08-20 • via Nuitee
T
timinleb • solo_traveller • us
10
Pros:

Loved it

2026-08-18 • via Nuitee
J
Jackie • solo_traveller • us
7
2026-08-18 • via Nuitee
M
Michael • family_with_children • us
5
Incompetent
Pros:

Location, clean rooms, breakfast

Cons:

Room booked was not available. They blamed Booking.com and told me not to use your website. Had to sleep on a pull out which was uncomfortable and hurt my back. They offered to comp my parking fee, but as of 5 days later I still have no refund.

2026-08-18 • via Nuitee