Hyatt House Nashville at Vanderbilt

Hotels
Hyatt House
8.6 (2169 reviews)
2100 Hayes Street , Nashville , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Excellent breakfast
Cons:
High parking fees
Issues with cleanliness
Poor customer service

Categories

Cleanliness
7.74
Some guests reported the bathroom needed a deep clean and the crib provided was dirty.
Service
8.21
While service was generally positive, there were major concerns about the customer service and how issues were handled.
Location
9.75
Excellent location for hospital visits, close to multiple key hospitals.
Room Quality
8.7
Rooms are described as spacious, clean, and well-equipped.
Amenities
8.73
The breakfast buffet was highly praised with healthy options and good traditional meals.
Value for Money
7.69
High parking fees and some concerns about overcharging affect perceived value.
Food and Beverage
9.24
Breakfast received excellent comments for quality and variety.
Overall Experience
8.71
Despite some issues, the overall sentiment is largely positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Experience modern comfort at Hyatt House Nashville at Vanderbilt, just steps away from the prestigious Vanderbilt University. Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Upgrade to a room with a kitchen for added convenience.

Top-Notch Amenities
Relax by the seasonal outdoor pool, work out in the fitness center, or unwind in the shared lounge. Indulge in American cuisine at the on-site restaurant or sip cocktails at the bar. For business travelers, take advantage of the business center and stay energized with snacks from vending machines.

Convenient Location
Located close to The Parthenon and Bridgestone Arena, our hotel offers easy access to Nashville's top attractions. With private parking and helpful reception staff, your stay at Hyatt House Nashville at Vanderbilt is sure to be seamless.

Book now for an unforgettable stay in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8.6
Based on 2169 reviews
Cleanliness: 7.74
Service: 8.21
Location: 9.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 8.71
C
Chantell couple us
10
Excellent
Pros:

Very clean and close to everything

Cons:

Parking wasn’t included

2026-07-04 via Nuitee
L
Laurie solo_traveller us
9
2026-07-04 via Nuitee
D
Dobbs solo_traveller us
10
Pros:

The Hyatt is as pictured. Beautiful, nice patio,clean, and the staff was awesome. They also had the best Continental breakfast,the food options were great! It's definitely a rebook.

Cons:

N/A

2026-07-01 via Nuitee
A
Amy couple us
10
Great hotel near Vanderbilt
Pros:

Loved the large room - very spacious and thoughtfully furnished.
Comfy bed, and large kitchen area.
Loved all of the breakfast options (including fresh fruit!)
Liked the bar and the small gift shop are in the lobby.
Zari at check-in was AMAZING - she got us into our room early, and was super pleasant and helpful. Very kind!

Cons:

Nothing!

2026-07-01 via Nuitee
B
Barbara couple us
9
2026-06-30 via Nuitee
N
Nicole couple ca
9
2026-06-29 via Nuitee
S
Seth solo_traveller us
10
2026-06-29 via Nuitee
M
Michel solo_traveller fr
8
2026-06-21 via Nuitee
S
Sally solo_traveller us
5
Wouldn’t stay here again.
Pros:

Spacious room

Cons:

Inadequate amount of towels and bedding for room size; front desk initially said our room wasn’t ready at 4pm; no sausage or waffles at breakfast and subpar coffee

2026-06-19 via Nuitee
A
Angelita couple us
10
2026-06-18 via Nuitee
R
Rebecca family_with_children us
10
Honestly, the best hotel we ever stayed in! It definitely helped make our first trip to Nashville memorable and comforta
Pros:

The security and cleanliness

Cons:

None

2026-06-18 via Nuitee
R
Randal solo_traveller gb
7
2026-06-18 via Nuitee
S
Susan couple us
7
Quite a decent hotel. We just thought we could walk to Broadway
Pros:

Clean decent room

Cons:

Wasn’t as close to downtown Nashville as we would have liked

2026-06-15 via Nuitee
K
Kelly couple us
8
The room and staff were wonderful.
Pros:

Clean and spacious room, helpful and accommodating staff.

Cons:

The pool is much smaller than the online picture depicts.

2026-06-15 via Nuitee
Y
yankeesimon NONE Montreal, Quebec
6
almost nice
Pros:

If you're looking for the authentic CMA Fest experience, the Hyatt Vanderbilt Nashville has you covered. For the bargain price of only $425 a night, you can enjoy a very basic hotel experience with just enough cleanliness to keep your immune system guessing.

The breakfast area was a particular highlight. The waffle syrup station featured a sticky, gooey substance that appeared to have survived several previous breakfast services untouched. It really added an element of mystery to the meal.

The pool area has a charming "seen better days" aesthetic, made even more exciting by what appeared to be a complete lack of security enforcement. Watching people openly doing drugs by the pool certainly wasn't listed among the amenities, but apparently it's included at no extra charge.

Special mention goes to the individual in the Sports Illustrated shirt waiting near the front desk, eager to lure guests into a timeshare presentation under less-than-transparent circumstances. Relocating that operation somewhere less intrusive would greatly improve the guest experience.

On the bright side, the hotel is well located. A pleasant 45-minute walk gets you to Broadway and all the fun Nashville has to offer. In the end, the city was fantastic. The hotel? Let's just say CMA Fest deserved a better opening act.

2026-06-11 via Tripadvisor
V
Vickie couple us
2
Was given different room then reserved
Pros:

Location

Cons:

The cost was more then advertised

2026-06-10 via Nuitee
C
coupn68 Business Gardendale, Alabama
10
Clean and comfortable
Pros:

I have stayed at this property many times. Its in a great area, with easy walking distance to many restaurants. Easy to get to my office downtown on Church Street. Great staff. Check in is FAST. Great breakfast with hot items and multiple fresh fruits. Its very secure with keyed elevator access at night. Parking is a separate charge but no worse than other places in the area (About $46 dollars with taxes and fees per night in parking deck located in the hotel building)

2026-06-09 via Tripadvisor
T
Thomas solo_traveller us
8
2026-06-09 via Nuitee
A
Anthony solo_traveller us
10
Pros:

All of it

Cons:

Nothing

2026-06-08 via Nuitee
S
Sabrina family_with_children us
10
2026-06-08 via Nuitee