Maxwell Reserve Singapore, Autograph Collection

Hotels
•
Autograph Collection
8.6 (446 reviews)
2 Cook Street , Singapore , SG
+65 6914 1400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique design
Cons:
Small rooms
Dampness in room
Construction noise

Categories

Cleanliness
7.56
Some reviews mention high cleanliness standards, but the dampness in rooms and construction noise affect overall perception.
Service
9.53
Overall positive feedback about staff friendliness and service, although some mentioned rudeness among staff.
Location
9.57
Multiple reviews highlight the excellent location near metro stations and local attractions.
Room Quality
8.02
Reviews indicate varying experiences with room size, some being small and lacking basic amenities.
Amenities
8.55
Unique design and bar mentioned positively, but the absence of certain facilities like elevators affects this rating.
Value for Money
8.51
Many feel it’s not worth the price at 5-star standards, but the boutique vibe is appreciated.
Food and Beverage
8.56
Breakfast praised, though some feel it could be more abundant despite good quality.
Overall Experience
8.53
The hotel provides a unique experience with charm, despite flaws noted in rooms and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 21:45

Property Description

Boutique Heritage Charm

Luxurious Accommodations: Indulge in tastefully decorated rooms and suites with original artworks and premium amenities.

Dining Variety: Enjoy a culinary journey with 5 dining options including a plant-based cafe, a cocktail bar, and more.

Convenient Facilities: Stay active in the gym, relax by the lap pool, and make use of 24-hour services for a seamless stay.

Experience the charm of Maxwell Reserve in the heart of Chinatown. Book now for an unforgettable stay!

Important information:

Construction work is currently ongoing adjacent to our hotel. The hotel facilities, along with our restaurants and bars remain fully operational during this time. While we strive to minimize any inconvenience caused, please be aware that some rooms may experience some disturbance during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 446 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
A
Andrzej • family_with_children • pl
10
Pros:

Lokalizacja
Sniadanie

2026-10-31 • via Nuitee
G
Graeme • couple • au
10
Wonderful stop-over stay. Hotel services and ambiance exceptional.
Pros:

Room was delightful. Breakfast and other Executive Louge options were fantastic.

Cons:

My only "issue" was having the room safe so close to the ground. Not my favourite.

2026-10-29 • via Nuitee
T
Taner • couple • tr
8
Pros:

Room was large enough, clean and it was quite. Bed and pillows were really comfortable, I had decent sleep without break.
Launch area were providing a quiet and relaxing area, although we used only for breakfast I had regrets not to use for afternoon drinks.

2026-10-27 • via Nuitee
G
Garry • couple • au
9
Enjoyed our stay here and would book again in future.
Pros:

The room was small but the decor was very stylish, The breakfast provided a good selection of set meals and we enjoyed the light lunches. The hotel itself was beautifully presented, including interesting historic artifacts and the two bars were quirky and comfortable.

Cons:

The room had low lighting, I think intentionally, but sometimes you needed more light to find things, There was construction next door, a temporary thing, but this also reduced light to the room.

2026-10-27 • via Nuitee
L
Lisa • couple • au
9
Excellent
Pros:

Beautiful hotel and location, lovely find for us that we highly recommend. We will definitely stay here again!

2026-10-25 • via Nuitee
B
Beat Hugenschmidt • family_with_children • ch
8
Pros:

Das stilvolle Haus und die Lage. Ein Teil des Personals war sehr freundlich.

Cons:

Obwohl am Vortag die Checkin Zeit angegeben wurde, mussten wir nach einer langen Anreise über eine Stunde über die normale Checkin Zeit warten bis unsere Suite geputzt wurde. Wir wurden immer wieder vertröstet. Leider ist zudem eine wahrscheinlich jahrelange Baustelle vor dem Hotel. Unsere Aussicht war eine Lärmschutzwand ca. 50 vm vor unseren Fenstern.

2026-10-24 • via Nuitee
J
jane • couple • gb
10
Lovely old colonial style hotel, but he best thing were the staff super helpful, doorman , reception al amazing
Pros:

Great location, staff were exceptional

2026-10-23 • via Nuitee
S
Sharon • extended_group • au
9
Lovely hotel
Pros:

Great location, fantastic service from all the staff especially Mr Singh the door man. Great ambience, very comfortable

Cons:

Nothing

2026-10-21 • via Nuitee
K
Kevan • couple • au
8
Pros:

Lovely hotel in a great location and the executive lounge facility was a real treat

2026-10-20 • via Nuitee
J
Johan • solo_traveller • se
9
Väldigt trevligt, bevarat område av gamla chinatown
Pros:

Inredning väldigt speciell och fin. Gamla uniformer och gammal “British Empire” stil med mörkt trä och fina restauranger och barer.

Cons:

Lite trångt rum

2026-10-17 • via Nuitee
R
RN • couple • au
5
2026-10-12 • via Nuitee
K
kawakami • solo_traveller • jp
9
An Indian surprise in Chinatown
Pros:

Colonial Indian atmosphere in Chinatown

Cons:

The drain in the shower was clogged, so the water almost overflowed into the bedroom, which I prevented by throwing in towels.

2026-10-10 • via Nuitee
J
joanne • solo_traveller • gb
10
Pros:

Everything. This is an Amazing hotel with lovely friendly helpful staff. We had a fantastic time and will definitely stay here again and for longer. 🤗😊*****

Cons:

Nothing

2026-10-09 • via Nuitee
C
Carol • couple • gb
9
Would love to come back!
Pros:

Excellent experience

Cons:

Nothing

2026-10-09 • via Nuitee
M
Michael • couple • au
9
Our room rate included club membership and so we were given snacks if we wanted for lunch and dinner which sometimes we
Pros:

Unique character - Indian military history
Rooms beautifully furnished
Reception happy to change our room for us

Cons:

Everything was very good
Unfortunately for the hotel there is a construction site nearby but Reception gave us a room away from that

2026-10-09 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-09-19 • via Nuitee
E
Emily • solo_traveller • gb
10
Pros:

Excellent service and location, and felt like staying in a piece of Singapore history. Loved it being so close to Maxwell hawker centre, and only a 15 min grab to Sentosa as well. Breakfast was delicious and loved that it’s al a carte instead of buffet

Cons:

Because it’s a heritage property, the space in the rooms is a little awkward

2026-09-17 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-09-17 • via Nuitee
G
Guido • solo_traveller • de
2
2026-09-17 • via Nuitee
R
Robyn • couple • au
9
We had a very enjoyable stay at Maxwell reserve
Pros:

The staff went out of their way to make our stay.Comfortable. They all each and everyone of them assisted us in many ways

2026-09-13 • via Nuitee