Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Hotels
•
Super Hotel
7.6 (239 reviews)
Uoyamachi 1-30-1 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Hot spring facilities
Friendly staff
Convenience of a nearby convenience store
Cons:
Unpleasant odors in some rooms
Inconsistent breakfast service
Distance from public transport

Categories

Cleanliness
6.28
Multiple comments on unpleasant odors and maintenance issues.
Service
8.25
Generally positive service experiences mentioned, but some inconsistencies in breakfast provision.
Location
7.29
Some reviews mention distance from the station and lack of nearby restaurants.
Room Quality
6.74
Reviews indicate issues with room size and faint odors; improvements needed.
Amenities
8.77
Positive remarks about facilities like the hot spring and beverage services.
Value for Money
7.23
Mixed feelings regarding pricing versus quality; some felt it was overpriced.
Food and Beverage
7.98
Breakfast positive, yet some reports of breakfast orders being forgotten.
Overall Experience
8.25
Generally satisfied with various aspects, despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:14

Property Description

Convenient Location and Amenities
Located just a 2-minute walk from Kawaramachi Tram Stop, Super Hotel Lohas Kumamoto Natural Hot Springs offers easy access to transportation and features hot spring baths, free WiFi, and a Japanese pub-restaurant.

Relaxing Hot Spring Baths and Additional Services
Guests can unwind in the public hot spring bath Hi-no-Kuni, with separate areas for men and women, offering Bihada-no-Yu for beautiful skin. The hotel also provides a pillow bar, massage treatments, organic bath amenities, and a selection of pillows for a comfortable stay.

Comfortable Rooms and Dining Options
Rooms at Lohas Super Hotel are elegantly decorated in neutral tones and equipped with modern amenities like LCD TV, mini-fridge, and air cleaner/humidifier. Guests can enjoy a delicious dinner at the Japanese pub-restaurant Ryosai Izakaya, offering a variety of drinks and Japanese favorites.

Book your relaxing stay at Super Hotel Lohas Kumamoto Natural Hot Springs now!

Important information:

Please note adult rates are applicable to children who are 6 years and older.

Please note, the on-site parking garage has a height limit of 26 feet.

Due to plumbing renovations, the hot spring bath at the facility will be under construction from 20 October 2020. Guests will not be able to use the hot spring bath during this period.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 550 per day.

Location

Guest Reviews

7.6
Based on 239 reviews
Cleanliness: 6.28
Service: 8.25
Location: 7.29
Room Quality: 6.74
Amenities: 8.77
Value for Money: 7.23
Food and Beverage: 7.98
Overall Experience: 8.25
Y
yoshiyuki • couple • jp
8
Pros:

ウェルカムドリンクバーが気に入った。

Cons:

ツインroomの部屋が狭かった。
旅行バッグ等の置く台が無かった。

2026-07-21 • via Nuitee
J
JUNKO • solo_traveller • jp
6
2026-07-10 • via Nuitee
R
Rie • extended_group • jp
8
くつろげる
Pros:

清潔，朝食が美味しい。
温泉最高

Cons:

チェックイン時，他の客のトラブルがあり，少し怖い思いをした

2026-07-09 • via Nuitee
M
miura • couple • jp
9
2026-07-05 • via Nuitee
H
Hichem • solo_traveller • fr
10
Pros:

Tout

2026-07-02 • via Nuitee
V
Valentina • solo_traveller • it
8
2026-06-28 • via Nuitee
T
tadayuki • extended_group • jp
8
又利用したいです。
Pros:

応対が良かった

Cons:

室内照明が少し暗かった

2026-06-15 • via Nuitee
Y
yoshida • solo_traveller • jp
6
2026-06-14 • via Nuitee
S
shinobu • solo_traveller • jp
10
2026-06-08 • via Nuitee
R
Rolf • solo_traveller • ch
8
good value for the price
Pros:

Onsen was nice; free razor etc.

Cons:

everything ok

2026-06-04 • via Nuitee
S
Shigeaki • solo_traveller • jp
8
満足
Pros:

大浴場が良かった。

Cons:

特に無し

2026-05-12 • via Nuitee
M
MASAKO • couple • jp
7
快適でした
Pros:

スタッフの方が親切で感じがよかった
温泉のお湯がやわらかで気持ちもかった

Cons:

ウェルカムドリンクのアルコールも15時からだとうれしかった

2026-05-11 • via Nuitee
昭二 • solo_traveller • jp
10
2026-05-11 • via Nuitee
V
VALERIE • solo_traveller • fr
9
Pros:

Hôtel proche de la ville et du château. Personnel très courtois. Parking lift avec gardien. Très bon séjour.

2026-05-06 • via Nuitee
A
Abe • couple • jp
10
コスパよく至れり尽くせり、快適！
Pros:

無料のウェルカムドリンクばーがお酒もあり、気になっていた銘柄が試飲できて嬉しかった。　ルームウエアーもあり温泉もよかった。

Cons:

なし

2026-05-06 • via Nuitee
A
AKITO • extended_group • jp
10
よかった
Pros:

ウェルカムドリンクがありお風呂もきれいでした。

Cons:

繁華街まで歩くには少し距離がありホテル付近には飲食店がなくて路面電車で移動して夜は居酒屋に行った。

2026-04-30 • via Nuitee
九州 • couple • jp
10
2026-04-30 • via Nuitee
A
Alessandro • family_with_children • it
7
Pros:

Onsen, professionalità, gentilezza e disponibilità dello staff. Letto e cucino comodo.

Cons:

La struttura ha bisogno di un rinnovo. Le camera e il bagno erano consumati. Anche la hall dell'hotel era molto scura con poche luci. La onsen era messa in condizioni decenti ma le luci degli specchi erano spente per non parlare della quantità di polvere accumulata. Consiglio una maggiore pulizia generale della struttura per i soggetti allergici.

2026-03-11 • via Nuitee
I
Ikmo • family_with_children • kr
10
2026-02-13 • via Nuitee
T
TORU • solo_traveller • jp
9
2026-02-10 • via Nuitee