Comfort Hotel Maceió

Hotels
•
Comfort
8.4 (118 reviews)
Rua Desportista Humberto Guimarães, 372, Ponta Verde , Maceió , br
+55 82 2126-5974

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Cleanliness issues
Inadequate family accommodations

Categories

Cleanliness
7.75
Concerns about the cleanliness were mentioned, with reports of a bathroom with remnants from previous guests and a smell of mold in some rooms.
Service
9.22
Staff were noted as attentive and friendly, particularly Nadja and Luiz, which enhances the service rating.
Location
9.76
The hotel's location was highly praised, being described as wonderful and conveniently situated near various attractions.
Room Quality
8
Overall room comfort was rated positively, but concerns were raised about noise and issues with the initial setup for families.
Amenities
7.24
Amenities faced criticism due to the pool being out of order and some reports of a lack of facilities for families.
Value for Money
8.2
The value for money was generally considered acceptable, although some found the breakfast selection repetitive.
Food and Beverage
8.44
Positive feedback on breakfast was given, though some noted it could be limited in variety.
Overall Experience
8.62
The overall experience received a favorable rating, highlighted by positive staff interactions and location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:09

Property Description

Prime Location near Ponta Verde Beach
Located just 100 metres from the stunning Ponta Verde Beach, Comfort Hotel Maceió offers air-conditioned rooms with free WiFi, ensuring a comfortable stay near the ocean.

Modern Amenities for a Relaxing Stay
Guests can unwind in the fitness centre, grab a drink at the on-site bar, and savor delicious Brazilian dishes at the hotel's restaurant. The rooms feature flat-screen TVs, private bathrooms, and work desks for convenience.

Convenience and Service
Start your day with a buffet breakfast and take advantage of the business centre for any work needs. With 24/7 reception and bilingual staff, including English and Portuguese speakers, your stay at Comfort Hotel Maceió is sure to be hassle-free.

Ready to experience comfort and convenience by Ponta Verde Beach? Book your stay at Comfort Hotel Maceió now!

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 118 reviews
Cleanliness: 7.75
Service: 9.22
Location: 9.76
Room Quality: 8
Amenities: 7.24
Value for Money: 8.2
Food and Beverage: 8.44
Overall Experience: 8.62
B
bruno • solo_traveller • br
10
2026-07-09 • via Nuitee
R
Raffaella • couple • it
10
Pros:

Posizione e pulizia

Cons:

Il bagno un po’ stretto

2026-07-08 • via Nuitee
F
fonseca • couple • br
8
Boa
Pros:

Localização e funcionários

Cons:

Limpeza

2026-07-08 • via Nuitee
N
Neide Reboucas • couple • br
10
Excelente
Pros:

Amplo, cama excelente, espaço ótimo

2026-07-07 • via Nuitee
T
Tainara Luana de Lelis • couple • br
10
2026-07-01 • via Nuitee
M
Mayk • couple • br
10
2026-06-30 • via Nuitee
W
Wilson • couple • br
7
2026-06-27 • via Nuitee
F
Felipe Falcari • couple • br
10
2026-06-26 • via Nuitee
C
Cicero Fernando • solo_traveller • br
10
Pros:

Do atendimento do pessoal da recepção e do café
Foram muito atenciosos

Cons:

Ate agora não descobri

2026-06-26 • via Nuitee
J
John • couple • br
10
Uma experiência que superou minhas expectativas!
Pros:

O quarto superou minhas expectativas em todos os aspectos. Muito confortável, espaçoso, silencioso e bem cuidado, minhas noites de descanso foram perfeitas. A cama era excelente e o ambiente muito aconchegante.
Um dos grandes destaques foi a vista, simplesmente maravilhosa! Acordar e contemplar aquela paisagem tornou a experiência ainda mais especial e inesquecível. Sem dúvida, um dos pontos que mais valorizou minha estadia. Recomendo para quem busca conforto, tranquilidade e uma vista encantadora.
Anderson, da recepção, que demonstra um profissionalismo exemplar, atenção aos detalhes e um cuidado genuíno com os hospedes. Sua cordialidade e dedicação fizeram toda a diferença durante minha estadia.
Também estendo meus agradecimentos a toda a equipe do hotel, que foi extremamente atenciosa, educada e prestativa em todos os momentos. É perceptível o comprometimento de todos em oferecer um atendimento de excelência e proporcionar uma experiência acolhedora e memorável. Parabéns a toda a equipe pelo excelente trabalho!

2026-06-19 • via Nuitee
R
Ranya • couple • br
10
Vale muito a pena ficar nesse hotel, ótima localização bom café da manhã tudo perfeito
Pros:

Organização, limpeza quarto impecável

Cons:

Tudo perfeito

2026-06-17 • via Nuitee
E
Edjane • solo_traveller • br
8
Pros:

Tudo mt bom, mt limpo e os funcionários atenciosos !

Cons:

O café da manhã poderia ser um pouco mais farto, mas estava ótimo!

2026-05-19 • via Nuitee
L
Larissa • couple • br
4
Estressante
Cons:

Tive problemas com o Check in… sem vaga para estacionar, e cheiro muito ruim no banheiro…

2026-05-04 • via Nuitee
J
José Marlei de Souza • solo_traveller • br
7
Mais ou menos
Pros:

Próximo a praia

Cons:

Banheiro o vaso tem que sentar de lado muito ruim a posição do vaso é péssima

2026-04-23 • via Nuitee
A
Aline • solo_traveller • br
9
2026-04-22 • via Nuitee
V
Vergani • solo_traveller • br
8
Bom custo beneficio
Pros:

Localização e tamanho dos quartos

Cons:

Roupas de cama com mal cheiro

2026-04-21 • via Nuitee
F
Fernanda • couple • br
10
2026-04-12 • via Nuitee
P
Paola • couple • ar
10
2026-04-02 • via Nuitee
R
Rodrigo • couple • br
9
valeu muito a pena
Pros:

Gostei de tudo, da localização, dos serviços
funcionários muito bons
café da manhã bom

Cons:

devido ao numero grande de hospedes para passeios, o café da manhã sempre muito lotado no primeiro horário
quase a equipe não dava conta da demanda, mas se esforçavam, nem vejo que a culpa seria do hotel

2026-03-24 • via Nuitee
J
Josivaldo Santiago • family_with_children • br
10
2026-03-06 • via Nuitee