Citadines Bay City Manila

Hotels
•
Citadines
Diosdado Macapagal Boulevard corner Coral Way , Manila , ph
+63288668100

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Free
Children allowed
Pets allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Spacious rooms
Cons:
Dust in the room
Pool closed
Staff attention issues

Categories

Cleanliness
8.24
A lot of dust in the room; some reports of odors in the hallway and room.
Service
9.01
Most staff were helpful and accommodating, but some instances of poor attention reported.
Location
9.25
Convenient location near SMX and accessible to malls and restaurants.
Room Quality
8.7
Accommodation was clean and spacious, although some issues with maintenance reported.
Amenities
8.23
General amenities are good, but some facilities like the pool were closed during stay.
Value for Money
8.99
Competitive prices for the quality of service and facilities provided.
Food and Beverage
8.43
Breakfast variety was decent; some comments on limited selections.
Overall Experience
8.71
Overall positive experiences with some grounds for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:29

Property Description

Luxurious 4-Star Accommodation
Experience a sustainable 4-star stay at Citadines Bay City Manila, just 600 meters from Mall of Asia Arena. Enjoy the convenience of a restaurant, 24-hour front desk, and free WiFi. Each unit is equipped with modern amenities like air conditioning, a fully equipped kitchen, and a walk-in shower.

Convenient Facilities
Indulge in the on-site snack bar, minimarket, and car rental service. Benefit from free private parking and paid airport shuttle service. The property's prime location in the Pasay district allows easy access to popular attractions like SMX Convention Center and SM Mall of Asia.

Comfort and Convenience
Relax in comfort with bed linen, towels, and free toiletries provided. With the Ninoy Aquino International Airport just 3 km away, Citadines Bay City Manila is the perfect choice for your Manila stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

Cleanliness: 8.24
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.99
Food and Beverage: 8.43
Overall Experience: 8.71
J
Joseph • couple • ph
10
2026-06-29 • via Nuitee
M
Maria Olivia Paz • couple • ph
7
I will not stay here again
Pros:

Accessibility to malls and offices

Cons:

It’s poorly maintained

2026-06-27 • via Nuitee
I
Ioannou • extended_group • cy
10
2026-06-25 • via Nuitee
O
Oliver • solo_traveller • gb
7
2026-06-23 • via Nuitee
D
DIVY ANN • couple • ph
10
2026-06-22 • via Nuitee
P
Patricia • couple • us
10
Relaxing and well managed hotel
Pros:

Professionalism and courteous of staff were exceptional

Cons:

None

2026-06-20 • via Nuitee
M
Mohammed • couple • ae
1
I don’t recommend to any one to try it
Pros:

Didn’t like at all

Cons:

Very bad service

2026-06-20 • via Nuitee
C
Carlo • solo_traveller • ph
10
2026-06-20 • via Nuitee
N
Noel • family_with_children • fr
9
Pros:

très bon hôtel à un prix abordable pour un touriste français mais certainement pas à la portée de toutes les bourses aux Philippines

2026-06-17 • via Nuitee
M
Maria Medina • solo_traveller • us
7
2026-06-17 • via Nuitee
จรุงจิตต์ • couple • th
8
2026-06-15 • via Nuitee
จรุงจิตต์ • solo_traveller • th
8
2026-06-15 • via Nuitee
N
Nina • solo_traveller • at
8
2026-06-12 • via Nuitee
J
Janellyn • couple • ph
10
Will definitely come back
Pros:

Clean and smells so good! The staff are all so friendly, respectful, and were proactive to help.

2026-06-12 • via Nuitee
H
Hana • solo_traveller • my
6
2026-06-12 • via Nuitee
K
Klempa • family_with_children • sk
10
Bolo super
Pros:

Personál

Cons:

Všetko bolo super

2026-06-09 • via Nuitee
T
Tessy Ezeh • solo_traveller • ng
8
Pros:

The location, proximity to the airport and the malls

Cons:

It looks dated

2026-06-09 • via Nuitee
R
ronaldo • solo_traveller • it
10
2026-06-06 • via Nuitee
M
Marwan • couple • lb
10
This is my second time here, and I will do it again and again.
Pros:

In general, the whole experience was amazing. We were met at the reception with a big smile and professional welcoming. The room was comfortable, clean and proper. The breakfast was fulfilling and varies everyday.
The gym and pool were clean and propoer.

Cons:

It was all good.

2026-06-06 • via Nuitee
E
Erica • couple • gu
8
2026-06-04 • via Nuitee