Citadines Bay City Manila

Hotels
Citadines
8.7 (1316 reviews)
Diosdado Macapagal Boulevard corner Coral Way , Manila , ph

Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Spacious rooms
Cons:
Dust in the room
Pool closed
Staff attention issues

Categories

Cleanliness
8.24
A lot of dust in the room; some reports of odors in the hallway and room.
Service
9.01
Most staff were helpful and accommodating, but some instances of poor attention reported.
Location
9.25
Convenient location near SMX and accessible to malls and restaurants.
Room Quality
8.7
Accommodation was clean and spacious, although some issues with maintenance reported.
Amenities
8.23
General amenities are good, but some facilities like the pool were closed during stay.
Value for Money
8.99
Competitive prices for the quality of service and facilities provided.
Food and Beverage
8.43
Breakfast variety was decent; some comments on limited selections.
Overall Experience
8.71
Overall positive experiences with some grounds for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:29

Property Description

Experience the vibrant charm of Manila at Citadines Bay City Manila, where comfort meets convenience in a stunning urban oasis.

Luxurious Accommodations
Indulge in our air-conditioned rooms featuring modern amenities including a flat-screen TV, microwave, and private bathrooms. Enjoy breathtaking city views while unwinding in your personal haven.

Exceptional Dining & Leisure
Savor delightful culinary options at our restaurant or unwind with a drink at the bar. Dive into our outdoor swimming pool, or relax in our beautiful garden, ensuring your stay is rejuvenating and enjoyable.

Prime Location
Located just 600 meters from the Mall of Asia Arena, and close to popular attractions like the SMX Convention Center and the amusement park, you're perfectly positioned to explore the best of what Manila has to offer.

Don’t miss your chance to experience exceptional hospitality—book your stay at Citadines Bay City Manila today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for ₱ 1,650 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1316 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.99
Food and Beverage: 8.43
Overall Experience: 8.71
J
Janellyn couple ph
10
Will definitely come back
Pros:

Clean and smells so good! The staff are all so friendly, respectful, and were proactive to help.

2026-06-12 via Nuitee
N
Nina solo_traveller at
8
2026-06-12 via Nuitee
H
Hana solo_traveller my
6
2026-06-12 via Nuitee
K
Klempa family_with_children sk
10
Bolo super
Pros:

Personál

Cons:

Všetko bolo super

2026-06-09 via Nuitee
T
Tessy Ezeh solo_traveller ng
8
Pros:

The location, proximity to the airport and the malls

Cons:

It looks dated

2026-06-09 via Nuitee
R
ronaldo solo_traveller it
10
2026-06-06 via Nuitee
M
Marwan couple lb
10
This is my second time here, and I will do it again and again.
Pros:

In general, the whole experience was amazing. We were met at the reception with a big smile and professional welcoming. The room was comfortable, clean and proper. The breakfast was fulfilling and varies everyday.
The gym and pool were clean and propoer.

Cons:

It was all good.

2026-06-06 via Nuitee
E
Erica couple gu
8
2026-06-04 via Nuitee
L
Lourdz solo_traveller ph
10
2026-05-31 via Nuitee
L
Lourdz solo_traveller ph
10
2026-05-31 via Nuitee
R
Rhoda Mari couple us
3
Pros:

Location

Cons:

I payed with breakfast included but then when we came the breakfast included is just for ONE person and have to pay for my husband. Also we thought we will enjoy our stay but not. There a lot of guest from conference from the government and it was chaotic.

2026-05-29 via Nuitee
F
Filipe Miguel family_with_children pt
6
Boas condições. carece de melhor serviço de cozinha, variedade e opções sem gluten
Pros:

As pessoas são muito simpáticas. O espaço é acolhedor. Boa internet. O quarto tem todas as comunidades necessárias e confortáveis.

Cons:

Na chegada, informaram-me que a booking só tinha feito reserva de pequeno almoço para uma pessoa. O quarto era duplo e paguei estadia com pequeno almoço incluído, evidentemente para duas pessoas. Falta de comunicação entre as duas instituições. Para o cliente é uma situação desagradável. No primeiro dia não fizeram a limpeza e renovação de toalhas e material de substituição diária. No pequeno almoço não tem grande variedade para celíacos, ou seja sem glúten.

2026-05-29 via Nuitee
R
Rainer couple de
9
Sehr empfehlenswertes Hotel
Pros:

Dieses Hotel hat uns, wie bisher alle Häuser der Citadines Kette, nicht enttäuscht. Geräumiges Apartment, sehr sauber. Freundliches und zuvorkommendes Personal. Die Mall of Asia ist in 10 Minuten fußläufig erreichbar. Flughafen NAIA mit dem Auto (ohne Staus) in 15 Minuten erreichbar. Wir können dieses Hotel mit gutem Gewissen weiterempfehlen.

Cons:

Frühstücksangebot zwar preisgünstig, aber verbesserungswürdig.

2026-05-26 via Nuitee
M
Ming-Rose couple au
10
2026-05-23 via Nuitee
A
Abazi couple xk
9
2026-05-20 via Nuitee
R
Rory solo_traveller ca
8
2026-05-18 via Nuitee
S
Sandra family_with_children hr
10
everything was perfect
Pros:

great breakfast, helpful staff, accommdoation unit clean and spacious

2026-05-18 via Nuitee
S
Suzanne extended_group ph
10
2026-05-18 via Nuitee
K
Katheraine couple ph
9
2026-05-18 via Nuitee
T
Terence family_with_children au
8
2026-05-18 via Nuitee