Canopy by Hilton Chengdu City Centre

Hotels
•
Canopy by Hilton
9 (141 reviews)
No.5 Xiyu Street, Qingyang District , Chengdu , cn
+86 28 6521 6666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good breakfast
Clean and modern rooms
Cons:
Issues with room temperature
Smoking in common areas

Categories

Cleanliness
8.25
Mentioned good cleanliness but also noted issues with room temperature.
Service
9.75
Staff was friendly and helpful, with excellent service noted in several reviews.
Location
9.25
Super location highlighted in multiple reviews.
Room Quality
8.75
Rooms were described as comfortable and well equipped, with some comments on stuffiness.
Amenities
8.75
Modern design and good room amenities mentioned positively.
Value for Money
8.75
General perception of good value for the service received.
Food and Beverage
9.25
The breakfast received high praise explicitly.
Overall Experience
9.25
Overall great stay with central location and stylish accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:17

Property Description

Cultural and Architectural Design: Canopy by Hilton Chengdu City Centre beautifully integrates local cultural and architectural elements, offering a unique and authentic experience for guests.

Luxurious Amenities: Enjoy top-notch amenities such as a 55-inch flat-screen TV, smart toilet, rainforest shower, and branded bath amenities in every room, ensuring a comfortable stay.

Dining and Relaxation: Indulge in a delightful continental breakfast at TC Café, savor local and western cuisines at the hotel's restaurant, and unwind at Canopy Lounge with complimentary craft beer, wine, and cocktail tastings every evening.

Experience the perfect blend of culture, luxury, and relaxation at Canopy by Hilton Chengdu City Centre. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Location

Guest Reviews

9
Based on 141 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
John • solo_traveller • fr
9
Literally my place when in Chengdu.
Pros:

Good breakfast with lovely view, clean, welcoming and Tianfu Squarre is a good spot.

2026-08-19 • via Nuitee
A
Anson • couple • hk
9
2026-08-11 • via Nuitee
F
Fabian • couple • de
10
Ein großartiges Hotel
Pros:

Das Canopy by Hilton ist großartig. Das Zimmer hat uns sehr gut gefallen und wir hatten einen super Ausblick. Das Frühstück war gut und unfangreich. Man kann es absolut empfehlen.

Cons:

Das Personal an der Rezeption hatte manchmal Probleme bei der Kommunikation in Englisch, aber Übersetzer-Apps haben alle Schwierigkeiten gelöst.

2026-08-08 • via Nuitee
Y
Yanqin • family_with_children • ca
10
Pros:

Nice staff，nice breakfast

2026-08-06 • via Nuitee
Y
Yan • couple • cn
9
2026-08-06 • via Nuitee
M
MAKSIMELADZE • couple • ru
9
Pros:

Комфортно чисто, вкусно, удобное расположение, дизайнерский интерьер

Cons:

Отсутствие бассейна

2026-08-05 • via Nuitee
C
cindy • extended_group • us
4
Hot and uncomfortable
Pros:

Close proximity to activities.

Cons:

No A/C, mini fridge wasn’t cold

2026-07-24 • via Nuitee
Эдуард • solo_traveller • ru
10
2026-07-24 • via Nuitee
A
Angelea • couple • us
10
Pros:

Staff was very friendly and accommodating!

2026-06-28 • via Nuitee
J
JEAN • couple • us
9
Comfortable
Pros:

Location

Cons:

Entrance is weird

2026-06-22 • via Nuitee
W
Wei Cheng Irene • solo_traveller • sg
10
A good base for travelling around Chengdu.
Pros:

Very nice, big and clean room.
Very good location just beside 天府广场

Cons:

Nothing

2026-06-18 • via Nuitee
P
Pang • solo_traveller • at
8
2026-06-12 • via Nuitee
J
Jitlekla • solo_traveller • th
9
My stay at Canopy is great and comfortable plus the hospitality of staffs are exceptional.
Pros:

Location, comfort, good value

Cons:

Nothing

2026-06-08 • via Nuitee
N
Natalia • solo_traveller • es
10
Pros:

El hotel es fantástico y la ubicación inmejorable, en pleno centro.

Cons:

La información de Booking aseguraba que tenía piscina, pero no era así.

2026-05-05 • via Nuitee
P
Polina • solo_traveller • gb
10
I would love to go to Chengdu again and would stay at the Canopy again without hesitation
Pros:

The staff were very friendly and helpful , great service great location highly recommend

Cons:

Nothing in particular

2026-04-28 • via Nuitee
D
Diyana • extended_group • sg
9
Comfortable luxurious stay
Pros:

Proximity to the city centre. The service of staff are excellent. Room is spacious with great view

Cons:

The room wifi is quite slow and data network reception in room is also laggy

2026-04-25 • via Nuitee
L
Luca • couple • it
10
Pros:

La colazione con vista bellissima

2026-04-16 • via Nuitee
A
Alain • couple • be
8
Overall a good hotel. Hotel should not impose where you need to sit for breakfast
Pros:

Good location, excellent room,, beautiful design

Cons:

I did not like that the breakfast table was assigned. Not really a free choice where you would like to sit.
Entrance downstairs is not nice. First an elevator to 31st floor where hotel reception is, then second elevator to the rooms. Poor construction design.

2026-04-16 • via Nuitee
M
mahadi • extended_group • my
10
Great location and excellent facilities
Pros:

The breakfast and location is excellence

Cons:

Internet access is slow

2026-04-13 • via Nuitee
A
Andrea • couple • se
6
Beautiful hotel in great location but useless and uninterested staff
Pros:

The hotel facilities were great! Very comfortable beds and nice view

Cons:

The staff were completely useless and unhelpful. No service whatsoever, and certainly not what to be expected at a Hilton. We ordered a (whole) bottle of wine and they tried to serve us a warm, opened half full bottle. We asked them to put some more bottles in the enormous (empty but on) wine fridge for later but it took a long discussion before they did it. They simply didn’t understand why white wine and sparkling need to be chilled before serving. The bar and kitchen also closes at nine which also means no roomservice past that hour. We did manage to order a plate of noodles and that took almost 30 minutes to arrive.

They seemed generally very confused and they didn’t speak any English what so ever and didn’t make an effort to be understood. The only good service we got was from the manager. We have stayed at Hiltons across the world and we did expect more.

2026-04-12 • via Nuitee