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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Central Manhattan Location
The Manhattan at Times Square is perfectly situated in the heart of Manhattan, just steps away from iconic landmarks like Times Square and Rockefeller Centre.
Comfortable Accommodations
Each room at The Manhattan at Times Square is equipped with a work desk, and select rooms boast stunning skyline views and a cozy seating area for relaxation.
Convenient Amenities
Guests can enjoy a range of amenities at The Manhattan at Times Square, including a fitness centre, a business centre with fax and photocopying services, and attentive concierge services.
Book your stay at The Manhattan at Times Square to experience the best of New York City right at your doorstep.
Please note that the Manhattan at Times Square Hotel has a mandatory Facilities Fee of $43.61 per room per night provides guests with the following inclusive services, amenities and added value offerings:
All local, long distance and international phone calls
Premium high-speed wireless internet access for unlimited devices
An eco-friendly, collapsible 16 oz. water bottle to use at the hotel’s water filtration stations
Unlimited use of our 24/7 Fitness Center with treadmills, bikes, elliptical machines and free weights
25% discount on hop on/hop off bus tour with provided QR code
*The Facilities Fee does not include service gratuityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 72 per day.
Location
Guest Reviews
La atención, las instalaciones y la ubicación privilegiada.
The rooms were outdated, I had to change rooms twice due to key fob issues
The location was fantastic!!
We were not able to use the air conditioner and the room was hot. Also, there was a fruit container that was full of molded fruit sitting on the window sill. The toilet overflowed three times in the four days we were there.
Location!!
The stay was pretty disappointing overall. The location was great, but unfortunately that was about the only positive.
The room felt poorly maintained. There was visible mold on the carpet and walls, and the cooling unit wasn't working properly when I checked in. I had to call the front desk three times and eventually go down in person before it was fixed. The engineer who came to look at it was also not very pleasant to deal with.
The room had several standing lamps, but none of them were plugged in or even set up in a way that they could be used. The only lighting available was from the bedside lamps. The bathroom had no exhaust fan, and there was also a drainage issue with the tub.
The room was supposed to have a city view, but the windows were so dirty that it was hard to enjoy it. Overall, the location was excellent, but the condition of the room and the service left a lot to be desired.
The hotel isn't good; there is nowhere to charge a phone—nothing at all—and the bed is too small. Everything is just terrible It is an old bed Toilets and dirty
Buena atención, muy bien ubicado, habitaciones confortables
Cama cómoda, habitación amplia y muy limpia, me gustó mucho.
El hotel es bien localizado,y comodo
La atención, en el lobby,porq lo q atendían lo hacen con muy mala actitud
الموقع والسعر
معاملة موظفين الاستقبال سيئة جدا
السعر والموقع
O esquema do café da manhã é simples, mas condizente com a proposta do hotel: prático, cômodo, bem localizado, excelente custo-benefício.
Pouca iluminação no quarto.
No aire acondicionado
Todo
The truth is that the hotel entrance is very nice.
The room where we stayed, the air conditioning didn’t work, they turned it off and my family got hot.
LA UBICACION DEL HOTEL ES EXCELENTE. EL HOTEL SE ENCUENTRA EN REFACCION, AL HACER LA RESERVA ACLARA ESTO Y DICE QUE PARA NO SUFRIR RUIDOS DE OBRA CONVIENE RESERVAR HABITACIONES PREMIUM, COSA QUE HICE Y SOLO UNA MAÑANA SE ESCUCHARON UN POCO LOS RUIDOS DE LA OBRA. LA HABITAION CUENTA CON CAFETERA.
SI BIEN RESERVE UNA HABITACION PREMIUM YA RENOVADA, LA VENTANA ERA ANTIGUA Y ERA DIFICIL ABRIRLA. EL BAÑO HABIA SUFRIDO FILTRACION DEL PISO SUPERIOR, ESTABA LA PINTURA DESCASCARADA Y TENIA UN PARCHE DE PINTURA DE OTRO COLOR. LA PUERTA DEL BAÑO ES TIPO GRANERO, CON VIDRIO TRASLUCIDO, COSA BASTANTE DESAGRADABLE PARA UNA HABITACION DE 4 PERSONAS Y NO CIERRA COMPLETO, CON LO CUAL VAPOR, RUIDO Y OLOR PASAN A LA HABITACION. DURANTE MI ESTADIA LA TEMPERATURA LLEGO A 35ºC VARIOS DIAS Y EL AIRE ACONDICIONADO NO FUNCIONABA. TIENE CAFETERA CON CAPSULAS DE CAFE. LOS VASOS SON DE CARTON, VARIAS VECES TUVE QUE RECLAMAR PARA QUE REPUSIERAN VASOS Y CAPSULAS. LOS VIDRIOS ESTABAN MUY SUCIOS
Ubicación
-mala atención de recepcionistas
- las habitaciones son viejas, con alfombras, artefactos de baños y revestimientos de los años 70´s. Las fotos de Booking son de otras habitaciones, una estafa
- No hay frigobar, y las cosas mínimas de baño que ofrece cualquier hotel
- El desayuno que ofrecen es pobrísimo, nadie compra lo que ofrecen, pero tampoco dejan llevar bebidas o comidas a las mesas comunes del lobby
It was right on time square just walking distances to places we wanted to go
The parking was a little too high. Other than that everything was great.
The staff was nice. The location was convenient.
I would strongly discourage anyone from staying at The Manhattan at Times Square Hotel. The biggest issue is that the rooms are extremely old and outdated, completely different from what is advertised on their website. The furniture was dated, the carpets were old and stained (see the pictures), and the entire room felt as if it had not been renovated in decades. For the very high price they charge (300$ a night), this is simply unacceptable.
The AC unit in our first room was incredibly noisy and clearly very old. We left the room for about 8 hours on a 90-degree day, and when we came back, the room smelled absolutely horrible from the AC, likely due to humidity, mold, or poor maintenance. Some of the vents were visibly dirty, and a few even appeared to have mold (see pictures). We had to request a room change because the smell was unbearable.
The second room was slightly better only because the AC did not smell bad, but it was still extremely old and outdated. Again, nothing close to the modern, renovated rooms they advertise online. The bathroom came straight from a horror movie from the 60s (see the picture). The attached pictures show that the mattress was also in very poor condition and noticeably bent in the center. It made the bed uncomfortable and added to the feeling that the rooms are not being properly maintained.
Another major disappointment was the “breakfast.” They charge an extra $30 for what they call breakfast, but it is literally just a grab-and-go option with ONE coffee, ONE bottle of water, and ONE piece of fruit or pastry. And the first day they didn't have fruit, so a pastry it HAD TO BE. That is nowhere near worth $30. You could get more at the nearest Starbucks for far less. Do not waste your money on the breakfast package.
Overall, this hotel is overpriced, poorly maintained, misleading in its advertising, and badly in need of renovation.
The location and the staff
The cleanliness of the room. The toilets did not work properly, everyday the bathtub get dirty due to back flow...it was very nasty. The carpet feel sticky. The beb was very uncomfortable. The wall paper was not in good condition. The safe box was not working.
Good Location to various attractions
No fridge- had to get one delivered, and light over desk was faulty
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