remm Tokyo Kyobashi

Hotels
8.6 (5242 reviews)
Chuo-ku Kyobashi 2-6-21 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, extremely convenient location (metro at the door; close to Tokyo Station and Ginza)
Helpful, friendly and accommodating reception staff
Good breakfast with a wide selection (Japanese and European)
Useful amenities: in-room massage chair, coin/Suica washer-dryer, free extras at reception
Clean, modern property with comfortable beds
Cons:
Rooms are very small with limited storage (no drawers/shelves)
In-room massage chair can take up usable floor space and feel intrusive
Perceived poor value at higher nightly rates given room constraints
One report of used slippers found in a room

Categories

Cleanliness
9
Multiple reviews explicitly called cleanliness excellent; rooms and public areas described as clean and well kept.
Service
9.5
Reception staff repeatedly praised as very helpful, kind and accommodating; flexible options (magnetic cleaning signs, free amenities) highlighted.
Location
9.8
Consistently noted as extremely convenient with a metro station at the door, short walks to Tokyo Station and Ginza, close to shops and restaurants.
Room Quality
6
Several guests complained rooms are very small with limited storage (no drawers/shelves) and odd layout choices (massage chair occupying usable floor space).
Amenities
8.5
Good amenities noted (in-room massage chair, coin/Suica washer-dryer, complimentary extras at reception); some guests found the massage chair intrusive.
Value for Money
7.5
Mixed comments: breakfasts seen as good value, but at higher nightly rates some guests felt poor value due to small rooms and lack of storage.
Food and Beverage
9.4
Breakfast repeatedly praised for a good range of Japanese and European options; described as very good and worth the money.
Overall Experience
9.1
Overall positive: convenient, quiet, modern hotel with friendly staff and comfortable beds; many guests would stay again despite small room sizes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Prime Location in Tokyo

Located in the heart of Tokyo's Chuo Ward, remm Tokyo Kyobashi offers easy access to major attractions like Tokyo Convention Hall and Ginza Hassho no Chi Monument.

Comfortable and Modern Rooms

Experience comfort in every stay with air-conditioned rooms equipped with free WiFi, flat-screen TV, and safety deposit box. Some rooms even offer stunning city views, ensuring a memorable stay.

Convenient Amenities

Start your day right with a delicious buffet breakfast and enjoy the convenience of having a kettle in every room. The multilingual staff is available 24/7 at the reception to assist you during your stay.

Book your stay at remm Tokyo Kyobashi for a perfect blend of convenience and comfort in Tokyo!

Important information:

Please note that early check-in before 14:00 is unavailable at this property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 5242 reviews
Cleanliness: 9
Service: 9.5
Location: 9.8
Room Quality: 6
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9.4
Overall Experience: 9.1
איתי • couple • il
9
2026-10-31 • via Nuitee
S
Sara Elisabeth • couple • gb
10
Pros:

The reception staff were amazing! Really kind, really helpful. The multiple types of room cleaning options were great, with magnetic signs to put on the door. Extra amenities for free in reception if needed. The location was great, only had short journeys to places throughout Tokyo. Would stay again!

2026-10-31 • via Nuitee
D
Debbie • couple • au
9
Excellent Customer Service
Pros:

Remm Tokyo Kyobashi was an excellent hotel to stay at for our first time visit to Tokyo. There was train station access in front of the hotel enabling you to move around the city easily. The reception staff are so helpful. We had breakfast each morning that had a good range of Japanese and European foods. It’s close to lots of restaurants cafes and shops. There is even a small massage chair in the room. We used the washer and dryers where you can use coins or Suica card. Highly recommend.

2026-10-31 • via Nuitee
A
Ayse • couple • tr
10
Pros:

The location and cleanliness are both excellent. Thank you!

2026-10-30 • via Nuitee
A
Ayse • solo_traveller • tr
10
Pros:

Geeat location

2026-10-30 • via Nuitee
N
Nafsika • couple • gr
8
Pros:

The location was extremely convenient there a metro station right outside the hotel which for Tokyo commute is life saving

Cons:

The room was extremely small. For two people there was no space not even to open your luggage on the floor to get your stuff out. But this is a common situation with hotels in Tokyo

2026-10-30 • via Nuitee
A
Aivars • solo_traveller • lv
8
2026-10-29 • via Nuitee
R
russell • couple • us
10
2026-10-29 • via Nuitee
M
Mike Deakin • couple • au
4
Don't stay here if you have a fair amount of luggage.
Pros:

The location was excellent.We were doing a few Shinkansen trips, so we wanted to be close to Tokyo station, which was a 6-7 min walk. The Metro stations were very close. The Kyobashi line was right outside the main entrance of the hotel, and the Ginza line was a few mins walk. Shops and cafes were plentiful, and Ginza was within walking distance.
The hotel breakfasts and lunches were very good and well worth the money.

Cons:

The reason I gave the Remm hotel a very poor mark was for one thing.. There was no chest of drawers or shelves anywhere in the room to put your clothes or other items. There was a small cupboard which you could house a few hang-ups and , that was it.
We were living out of a suitcase in our room after paying $400 a night.
Any time we wanted a change of clothes, or other items we couldn't store in our room, we were humping a 15 kg suitcase on to the bed to find them sometime you can be doing this 3 or more times a day. Talk about frustration. I did speak to one of the duty managers about this, but he hadnt got any answers.This was not our idea of a comfortable hotel. I dont think the hotel provided one of the basic, important needs that a traveler expects.

2026-10-29 • via Nuitee
F
Flora • family_with_children • hk
9
I will definitely stay again.
Pros:

Location is excellent. 10 mins walk to Ginza and 5 mins walk to Tokyo station. Shops, convenient stores, restaurants are within walking distance.

2026-10-28 • via Nuitee
Y
Yuval • couple • il
10
2026-10-28 • via Nuitee
C
Christopher • couple • au
10
Remm Tokyo Kyobashi
Pros:

Ultra modern and super quiet hotel, large comfortable bed, friendly and accommodating staff. Great location , subway station at front door.

Cons:

Massage chair in room ? Hotel rooms are not huge but we had a massage chair in the middle of usable floorspace for some reason.

2026-10-28 • via Nuitee
C
CHIH FEN • solo_traveller • tw
9
櫃檯服務很好,交通及餐飲都很方便,下次會再來住
Pros:

有電動按摩椅,位置離東京車站很近,交通方便,附近也有很多餐廳及便利商店

2026-10-28 • via Nuitee
J
Josef • couple • il
8
2026-10-27 • via Nuitee
M
marina • couple • it
7
Per il prezzo mi aspettavo qualcosa di meglio
Pros:

La metropolitana davanti all’albergo

Cons:

C’erano le ciabatte in camera usate da tutti, terribili

2026-10-26 • via Nuitee
L
Lior • couple • il
10
Pros:

יש מטרו קרוב. שירות מצויין

Cons:

החדר קצת קטן

2026-10-26 • via Nuitee
E
emy • solo_traveller • nl
7
Netjes en efficiënt
Pros:

De massagestoel in de kamer is geweldig. De organisatie in het hotel is helemaal op orde. Dw locatie is goed als je vooral naar het imperial palace, tokyo station, asakusa wilt.

Cons:

De kamer was echt klein. Ik sliep met mijn zoon van 16 in een smal bedje. Gelukkig was het maar 1 nacht.

Als je naar andere locaties wilt is het net wat ingewikkelder, maar wel prima. De meteo stopt voor de deur.

2026-10-25 • via Nuitee
T
TANIA • couple • br
8
2026-10-25 • via Nuitee
F
Fabio • couple • ch
8
2026-10-25 • via Nuitee
L
Liam • couple • gb
10
Fantastic hotel in a perfect Ginza location, with spotless rooms, excellent staff and great facilities — only let down b
Pros:

Absolutely fantastic hotel in a perfect location! The hotel was spotless, modern and ideally situated within easy reach of all the main attractions in Ginza. There’s an underground station entrance right outside, providing excellent transport links to Tokyo’s major tourist spots. It’s also conveniently located near the Pokémon Café and Tokyo Station.

The room was excellent, and the massage chair was a brilliant bonus, especially after a long day exploring Tokyo! The staff were friendly, welcoming and extremely helpful throughout our stay.

Overall, a stylish, modern hotel with great facilities and an unbeatable location. Would highly recommend and definitely stay here again!

Cons:

The only downside was the pillows, which were extremely firm and uncomfortable, almost like sleeping on rocks! However, this seems to be a common experience across hotels in Japan. Introducing a pillow menu with a choice of firmness and styles would be a fantastic improvement and make a real difference to guests’ comfort and quality of sleep.

2026-10-25 • via Nuitee