Banyan Tree Dubai at Bluewaters

Hotels
•
Banyan Tree Hotels & Resorts
9.5 (54 reviews)
Bluewaters Island , Dubai , ae

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable, well-decorated rooms and beds
Exceptional amenities: gorgeous pools and excellent spa (rainforest experience)
Very good / amazing breakfasts and reputable on-site French restaurant
Attentive pool staff and ample cold drinks
Generally excellent service and beautiful property
Plenty of pool and beach facilities; guests frequently call it a standout hotel
Cons:
Serious service failures at checkout (lost luggage handed to another family)
Rude/confusing staff interactions and being asked to leave the lobby
Missed breakfast box on early departure
Pool safety / incident reported despite lifeguards
Very slippery pool tiles and paid loungers (unexpected extra charge)
One mention of an unattractive location; occasional difficult/overbearing other guests

Categories

Cleanliness
9.5
Not mentioned in reviews; assumed standard/excellent cleanliness consistent with a luxury property.
Service
8.5
Mixed sentiment: many reviewers praise attentive and exceptional staff, particularly at pool and for general service, but several serious service failures (lost luggage given to another family, rude staff asking guests to leave, confusing information about outside food, missed breakfast box) significantly lowered the score.
Location
9
Mixed mentions: one guest described the location as 'unattractive' while others implicitly praise the setting (beach/pool access) and call it among the best hotels in Dubai; overall slightly above target.
Room Quality
10
Strongly positive: multiple mentions of comfortable rooms and beds, excellent decoration and cozy, comfortable accommodation.
Amenities
10
Very positive: gorgeous pools, spa with rainforest experience, attentive pool service, plentiful cold drinks, sufficient loungers and beach/pool facilities; amenities are a highlight.
Value for Money
9
Generally strong for a luxury property, but some negative notes (paid loungers that guests expected included) slightly reduce perceived value.
Food and Beverage
10
Very positive: multiple reviews call breakfasts 'very good' or 'amazing' and praise the French restaurant; only isolated issue was a missed breakfast box on one departure.
Overall Experience
10
Overall very positive and often described as sensational or a jewel of a hotel; however, the extremely disappointing checkout/luggage handling and a serious pool incident for one family tempered impressions but did not fully negate the highly positive stays reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-21 08:39

Property Description

Discover a slice of paradise at Banyan Tree Dubai at Bluewaters, where luxury meets the serene beauty of the Arabian Gulf.

Exclusive Beach Access
Relax on our 500-meter private beach, where sun-kissed shores and stunning views of Ain Dubai create the perfect backdrop for your getaway.

Culinary Delights
Savor exquisite dining at our four restaurants, featuring everything from mouthwatering breakfast buffets to a la carte options, including vegetarian, dairy-free, and halal dishes tailored to your preference.

Unmatched Amenities
Indulge in our outdoor swimming pool, rejuvenate at Banyan Tree Spa, and enjoy a fully equipped fitness center, all while knowing your family is entertained with our kids' club.

Embark on an unforgettable experience—book your stay at Banyan Tree Dubai at Bluewaters today!

Important information:

All bookings staying on the 31st December 2026 are subject to compulsory Gala Dinner payable directly at the hotel. The hotel reservations team will contact you once the booking is done with the options and charges.

One night stay charges will apply for flexible bookings in case of early departure. Full stay charges will apply for nonrefundable bookings in case of early departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Property Video

Guest Reviews

9.5
Based on 54 reviews
Cleanliness: 9.5
Service: 8.5
Location: 9
Room Quality: 10
Amenities: 10
Value for Money: 9
Food and Beverage: 10
Overall Experience: 10
D
Dmitrijs • solo_traveller • bg
10
Pros:

Just Perfect

2026-10-28 • via Nuitee
Y
Yury • couple • ru
10
2026-10-27 • via Nuitee
O
Olga • couple • gb
8
Мне в целом нравится этот отель.
Pros:

Удобное расположение. В отеле много разных ресторанов. Хорошее СПА. И отличный спортзал

Cons:

Вода на пляже мутная. Песочный пляж , но много камней из застывшего бетона.

2026-10-27 • via Nuitee
K
Kateryna • couple • ua
10
2026-10-21 • via Nuitee
D
Dmitry • solo_traveller • uz
10
2026-10-17 • via Nuitee
S
Stefan • family_with_children • cy
10
Superb
Pros:

Extraordinary Hotel with excellent service.

Cons:

Only little downside: we had to leave early for the airport and the ordered breakfast box never made it to our Room

2026-10-16 • via Nuitee
A
Angelika • family_with_children • at
10
2026-10-11 • via Nuitee
J
Jamal • couple • gb
10
2026-10-09 • via Nuitee
R
Roland • couple • fr
9
2026-09-13 • via Nuitee
A
Anja • couple • de
8
Pros:

- Tolle Zimmer mit bequemen Betten
- sehr gutes Frühstück
- sehr nette Service Kräfte
- auch am Pool sehr aufmerksam
- zu jeder Zeit gab es genügend kalte Getränke mit Kühlboxen
- leckeres französisches Restaurant
- genügend Liegen am Pool und Strand

Cons:

- komische und überhebliche Gäste, aber dafür kann das Hotel nichts
- sehr rutschige Fliesen am Pool
- Liegen, welche auch als Hotelgast bezahlt werden müssen - kennen wir aus anderen 5-Sterne Hotels nicht
- unattraktive Lage

2026-09-12 • via Nuitee
D
Dalal • family_with_children • ae
10
2026-09-12 • via Nuitee
L
Leroy Franciscus Anita • couple • nl
10
2026-09-10 • via Nuitee
A
Ahmad • family_with_children • ae
7
Great Hotel, disappointing staff
Pros:

Almost everything

Cons:

Staff, lost our luggage as it was given to another family. Gave us confusing information regarding outside food. Ended with rude staff asking us to leave while in the middle of our meal.

2026-09-09 • via Nuitee
A
Ahmad • family_with_children • ae
7
Excellent stay overall, but serious issues during the checkout day were very disappointing
Pros:

The hotel itself was excellent. Beautiful property, great facilities & comfortable rooms. The service was generally good.

Cons:

Unfortunately, the last part of our stay was extremely distressing. My daughter had a serious incident in the pool despite several lifeguards being present, our luggage was mistakenly handed to another family after checkout, and we were then asked to leave the lobby while dealing with these issues and having no change of clothes.

I raised a formal complaint, but the resolution offered was only a complimentary pool and beach day pass. Given the seriousness of what happened, I did not feel this was an appropriate or meaningful resolution. This was particularly disappointing for a luxury hotel and significantly affected my overall impression of the stay.

2026-09-09 • via Nuitee
C
Chris • solo_traveller • au
10
2026-09-06 • via Nuitee
I
iulia • family_with_children • it
10
Pros:

Tutto ! È un gioiello di struttura!

2026-09-05 • via Nuitee
N
Nawaf • couple • sa
10
2026-09-02 • via Nuitee
M
MAURIZIO • family_with_children • it
9
2026-09-01 • via Nuitee
B
Barbara • couple • ae
10
Cozy resort, excellent service and top decoration.
Pros:

The concept

Cons:

Nothing

2026-08-31 • via Nuitee
C
Claire • family_with_children • gb
10
An incredible treat and a stunning hotel
Pros:

This hotel is sensational. The pool (s) are gorgeous, the staff are exceptional, the rooms are so comfortable, the spa is an amazing treat (the rainforest experience was so fun), and the breakfasts are amazing. Loved everything. Such a treat!

2026-08-30 • via Nuitee