Hotel Estoril

Hotels
6.8 (1339 reviews)
R. Gen. Osório, 718 - Centro , Pelotas , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Old and poorly maintained facilities
Limited breakfast options

Categories

Cleanliness
5.8
Several reviews indicated issues with cleanliness, including mold in rooms and strong cigarette smell in corridors.
Service
7.8
Minor complaints about staff professionalism, but generally attentive and friendly.
Location
8.3
Multiple reviews praised the hotel's convenient location.
Room Quality
5.8
Complaints about the age of the rooms and maintenance issues, including old appliances.
Amenities
6.8
Amenities noted to be basic, with specific concerns about limited parking and breakfast options.
Value for Money
7.8
Guests appreciated the price relative to the overall experience, but some cited maintenance issues.
Food and Beverage
5.3
Guests reported dissatisfaction with the breakfast options and quality.
Overall Experience
6.8
General sentiment reflects mixed experiences, with some positive aspects but notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:54

Property Description

Luxurious Accommodation: Hotel Estoril in Pelotas offers upscale accommodation with amenities like WiFi, cable TV, and air conditioning in every room.

Convenient Services: Enjoy a complimentary daily breakfast and the convenience of a private bathroom in each room. Benefit from a 24-hour front desk and valet parking during your stay.

Exceptional Hospitality: Experience top-notch service and comfort at Hotel Estoril, where every detail is designed to enhance your stay.

To book your stay at Hotel Estoril and indulge in luxury and comfort, visit our website or contact us directly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 1339 reviews
Cleanliness: 5.8
Service: 7.8
Location: 8.3
Room Quality: 5.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 5.3
Overall Experience: 6.8
J
Jorge Antônio Pinto Almeida • extended_group • br
10
Ótima estadia
Pros:

Ótimo tudo ótimo

Cons:

Tudo ótimo

2026-09-18 • via Nuitee
S
Sandro • solo_traveller • br
6
Aceitável
Pros:

Requer melhor manutenção, mas para uma noite a relação custo benefício foi aceitável.

Cons:

Tudo muito antigo e com pouca manutenção.

2026-09-18 • via Nuitee
M
Maria Conceição • solo_traveller • br
10
10
Pros:

Cama, banho, limpeza, atendimento maravilhosos, apesar de instalações serem antigas, td funciona perfeitamente.

2026-09-17 • via Nuitee
R
Roberto Marques • solo_traveller • br
6
2026-09-14 • via Nuitee
F
Fabio • solo_traveller • br
8
2026-09-13 • via Nuitee
D
Daiana • solo_traveller • br
10
2026-09-13 • via Nuitee
L
Luís Fabiano • extended_group • br
3
Sinceramente péssima estadia.
Pros:

Somente o tamanho do quarto.

Cons:

É um quarto grande porem muito barulhento, a agua do chuveiro não estava esquentado, luz do banheiro queimada (isso que foi feita a reclamação a recepção), vazamento de agua do box para o quarto, cheio de moscas no mesmo e café da manha muito fraco.

2026-09-10 • via Nuitee
L
Lisiane • solo_traveller • br
7
2026-09-09 • via Nuitee
S
Simiao • family_with_children • br
5
2026-09-07 • via Nuitee
M
Maite • family_with_children • br
3
Ruim
Pros:

Nada

Cons:

Café ruim, lugar mofado com aspecto de sujo
Após o café não tem lugar para esquentar água para chimarrão. Em uma cidade gaúcha difícil aceitar

2026-09-07 • via Nuitee
G
Garcia • solo_traveller • br
10
2026-09-03 • via Nuitee
A
Alcides Sebastian • solo_traveller • uy
7
2026-09-01 • via Nuitee
E
Eduarda • solo_traveller • br
10
2026-08-31 • via Nuitee
F
F&R • solo_traveller • br
10
Pros:

Ótima localização, funcionários atenciosos, boas instalações, café da manhã muito bom, local limpo e bem organizado

Cons:

Cobrança de estacionamemto

2026-08-28 • via Nuitee
V
Vianna • couple • br
9
2026-08-28 • via Nuitee
C
claudio lucio • extended_group • br
6
2026-08-27 • via Nuitee
M
Melina • solo_traveller • br
8
2026-08-25 • via Nuitee
M
Mircea • couple • br
10
2026-08-25 • via Nuitee
M
Moraes • solo_traveller • br
10
2026-08-25 • via Nuitee
E
Eduardo • couple • br
10
2026-08-23 • via Nuitee