Hotel Surguru

Hotels
8.2 (53 reviews)
104 Sardar Vallabhai Patel Salai , Puducherry , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Family-friendly
Good breakfast
Helpful staff
Great location
Cons:
Delayed room service
Construction noise

Categories

Cleanliness
7.59
Room service was reported as delayed, which affects perception of cleanliness.
Service
8.56
The staff was noted to be helpful and courteous.
Location
8.6
The location was positively mentioned.
Room Quality
8.05
Rooms (suite) were positively mentioned, though some concerns about noise.
Amenities
8.08
Amenities were noted positively.
Value for Money
8.04
Standard quality for this hotel tier since pricing concerns were raised.
Food and Beverage
8.59
Breakfast was specifically noted as good.
Overall Experience
8.06
Overall pleasant stay despite construction noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:55

Property Description

Convenient Location in Heritage Town District
Hotel Surguru is nestled in the heart of Puducherry, close to Promenade Beach and major attractions like Sri Aurobindo Ashram and Manakula Vinayagar Temple.

Comfortable Rooms with Modern Amenities
Experience a cozy stay in well-equipped rooms featuring air conditioning, flat-screen TV, and private bathrooms. Some rooms offer scenic city views for a memorable stay.

Delicious Dining Options and Breakfast Service
Indulge in flavorful Indian cuisine at the on-site restaurant and start your day right with a delightful buffet or vegetarian breakfast.

Ready to experience the charm of Puducherry? Book your stay at Hotel Surguru now!

Important information:

Foreign nationals booking the property should carry their Passports and Visas in Original at the time of Arrival at the property. Nationals Booking the property should carry valid documents to show as IDs. Aadhar card, Driving License and Voter's IDs are accepted as documents.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
R
Rahil • family_with_children • in
9
2026-09-16 • via Nuitee
R
Ramaratnam • family_with_children • in
8
Pros:

Rooms were in good size. Only one lift which can accommodate 5-6 persons needs a bigger lift given the crowd

Cons:

Lift too small for the hotel

2026-09-05 • via Nuitee
V
Venkatesh • family_with_children • in
9
2026-09-02 • via Nuitee
D
Dr Praveen • solo_traveller • in
9
2026-08-29 • via Nuitee
E
Eswararam • family_with_children • in
9
2026-08-24 • via Nuitee
M
Manimegalei • family_with_children • mu
9
Wonderful and memorable
Pros:

The reception was great right from check in to check out. the room was exceptionally well maintained and new. although the breakfast was good, I believe that due to construction works there was dust outside the restaurant.

Cons:

The lift that brought us to the restaurant opens up in a construction site. The need to provide coupons for breakfast. Suggestion : I personally prefer just mentioning room number.

2026-08-24 • via Nuitee
G
Gautam • couple • in
9
All good
Pros:

Really enjoyed staying at the property.

Cons:

All good

2026-08-16 • via Nuitee
V
Vickram • solo_traveller • ae
8
2026-08-11 • via Nuitee
M
muthu • couple • in
7
2026-08-09 • via Nuitee
B
Babu • couple • in
8
2026-08-04 • via Nuitee
S
Siddun • solo_traveller • in
8
Good but can be better.
Pros:

Location and renovation.

Cons:

Breakfast buffet must have each dish name in front of it.

2026-07-19 • via Nuitee
S
Srikanth • family_with_children • in
8
Pros:

Room is clean,well ventilated, clean washroom with24/7 hot water, tv with wifi

2026-07-14 • via Nuitee
R
rama • couple • in
10
Best place to stay and eat . No other place is as good as this
Pros:

Food and service was extraordinary. Clean and best place to stay

Cons:

Nothing to be unliked

2026-07-06 • via Nuitee
A
Adv.shanthi • couple • in
5
One of the reception manager was very rude
Pros:

Prime location

Cons:

Congested

2026-06-29 • via Nuitee
R
Robinson • solo_traveller • in
10
2026-06-28 • via Nuitee
S
sendil • solo_traveller • fr
10
2026-06-26 • via Nuitee
P
Periyan • family_with_children • in
9
2026-06-22 • via Nuitee
V
VASAN • couple • in
9
It was a pleasant stay
Pros:

Everything was fine

Cons:

Nothing

2026-06-07 • via Nuitee
S
Suresh • family_with_children • in
9
Pros:

All good. Very clean and food was excellent.

Cons:

The dinner hall could have been maintained well. And the odd smell in the group floor to be checked. I understand it's because of renovation. But stil

2026-05-17 • via Nuitee
A
Abyaya • family_with_children • in
9
2026-05-11 • via Nuitee