Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious, clean and comfortable rooms
Friendly, responsive and professional staff
Excellent, convenient location (close to Old City, market, airport)
Good breakfast (variety and taste) and made‑to‑order options
Free lobby coffee/snacks and reliable Wi‑Fi
Daily housekeeping and value for money
Provision of slippers/toiletries on request
Cons:
A/C problems (stops working, noisy cycling, rooms remaining warm)
Room changes due to leaks/electrical issues (maintenance disruptions)
Limited halal food options (only fruit noted by one guest)
No full laundry service (coin laundry only)
Occasional street noise (karaoke) and some rooms facing noisy streets
One guest found the hotel a bit distant from the ancient city

Categories

Cleanliness
9
Multiple reviews explicitly state rooms are clean and comfortable with daily housekeeping; cleanliness is consistently praised.
Service
9.2
Staff repeatedly described as friendly, professional and responsive—helped with room changes, upgrades and special requests; one guest requested a partial refund after multiple disruptions.
Location
9.4
Many guests praise the convenient location (close to Old City, evening market, temples, airport ~7 minutes); one comment noted it felt a bit distant from the ancient city for that guest.
Room Quality
7.2
Rooms are described as spacious and comfortable, but several guests reported issues: A/C failures/noisy on-off cycling, warm rooms, a water leak in the shower and an electrical outage—these maintenance/reliability problems lowered this score.
Amenities
8.2
Free lobby coffee/snacks, reliable Wi‑Fi, good hot water and provision of slippers/toiletries are noted positively; however there is no full laundry service (coin laundry only) and A/C/system issues affect perceived amenities.
Value for Money
9
Several guests explicitly mention excellent value for money, highlighting spacious rooms and included conveniences as good returns for the price.
Food and Beverage
8
Breakfast is frequently praised for variety and quality, with staff accommodating made‑to‑order items; suggestions include more day‑to‑day variety and better halal options (one guest noted only fruit as halal).
Overall Experience
8
Overall stays are positive with many guests recommending and intending to return; responsiveness of staff mitigated several issues, though room/AC reliability and minor food/amenity limitations tempered the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 22:52

Property Description

Luxurious Accommodation
Icon Park Hotel, Chiang Mai- SHA Extra Plus offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with comfortable bed linen and towels for a relaxing stay.

Convenient Amenities
Guests can enjoy the convenience of a fitness centre, free private parking, and a restaurant on-site. The 24-hour front desk, concierge service, and tour organising services ensure a seamless and enjoyable experience for all visitors.

Prime Location
Situated just 600 metres from Chang Puak Market, this hotel is surrounded by popular attractions such as Chang Puak Gate, Three Kings Monument, and Wat Phra Singh. With Chiang Mai International Airport only 4 km away, Icon Park Hotel is the perfect choice for your stay in Chiang Mai.

Book your stay at Icon Park Hotel, Chiang Mai- SHA Extra Plus now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 414 reviews
Cleanliness: 9
Service: 9.2
Location: 9.4
Room Quality: 7.2
Amenities: 8.2
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8
C
CHIEN CHIH • couple • tw
8
2026-09-02 • via Nuitee
E
Emirhan • couple • nl
9
2026-08-23 • via Nuitee
P
Pedro • couple • br
10
2026-08-12 • via Nuitee
H
Hinad ELHOUT • solo_traveller • ae
10
Pros:

Great staff. General manager mr Mesa is great man who helped me all time.
Clean rooms good breakfast.

Cons:

Nothing

2026-08-11 • via Nuitee
H
Hayden • solo_traveller • us
8
Pros:

Good location just outside the old city near many restaurants. Quiet, comfortable room with a great view. Laundry with modern machines in the attached plaza. Onsite parking.

2026-08-11 • via Nuitee
G
Giulia • couple • it
8
Soggiorno piacevole !
Pros:

Struttura ben posizionata , vicino alle attrazioni maggiori della città.
Camere moderne e pulite, aria condizionata e wi-fi ben funzionante.
Sicuramente una struttura sopra la media nel contesto tailandese.

Cons:

Purtroppo la nostra camera era localizzata verso la piazza in cui c’era un locale con musica fino a mezzanotte.

2026-08-09 • via Nuitee
N
nimyin • solo_traveller • hk
8
2026-08-03 • via Nuitee
N
nimyin • solo_traveller • hk
8
Pros:

房間大，清潔舒適，前台職員有禮

Cons:

離古城門有點距離

2026-08-03 • via Nuitee
C
Changhyeon • solo_traveller • kr
8
7월 아이콘 파크 호텔 투숙 장단점
Pros:

위치가 좋아서 어디든 이동하기 용이합니다.
데스크 직원이 친절합니다.
침대 매트릭스 컨디션이 좋습니다.
로비에서 무료 커피, 간식을 제공합니다.
와이파이가 잘 됩니다.
온수가 잘나옵니다.

Cons:

투숙 기간 중 밤에 에어컨 작동이 멈췄습니다. 옆방의 다른 투숙객이 계속 전원을 누른건지, 중앙 시스템이서 에어컨 전원을 반복적으로 제어한건지 모르겠지만, 잠 자는 시간에 에어컨 전원 켜고, 끄는 소리가 반복적으로 났습니다.
세탁 서비스는 따로 없습니다. 대신 숙소에서 운영하는 코인 세탁소가 있습니다. 코인세탁소 직원 아주머니가 아주 친절합니다.

2026-07-23 • via Nuitee
A
Alexandre • family_with_children • fr
6
Coup de cœur pour Chiang Mai.
Pros:

Le petit déjeuner est très bien. Un grand merci à la personne qui prépare à la demande le petit déjeuner.

Cons:

Nous avons changé trois fois de chambres. La première fois à cause de la climatisation qui c’est mise à perdre de l’eau en pleine nuit. La chambre de remplacement n’était pas de même qualité et donnait côté rue (très bruyant :karaoké). Le lendemain nous sommes retournés dans la première chambre. Au moment de la douche l’électricité c’est arrêté. On. Oui a demandé de ne pas utiliser l’eau chaude dans cette chambre. On nous a donné une nouvelle chambre pour pouvoir faire une douche tiède. Personnel toujours réactif mais ça fait beaucoup. Nous attendons un remboursement partiel de notre séjour.

2026-07-23 • via Nuitee
H
Hui Chen • extended_group • tw
7
Pros:

位置方便

2026-07-18 • via Nuitee
D
Dharakorn • solo_traveller • th
10
A wonderful experience from check-in to check-out.
Pros:

The room was spacious, clean, and very comfortable. The staff were friendly, professional, and always willing to help. The breakfast offered a good variety of choices and tasted great. The hotel's location was also very convenient, making it easy to explore Chiang Mai while enjoying a peaceful and relaxing stay.

Cons:

Overall, I had a very pleasant stay and there was nothing that significantly affected my experience. If I could suggest one small improvement, it would be to offer a little more variety in the breakfast menu from day to day. Other than that, everything met my expectations.

2026-07-17 • via Nuitee
M
Mofareh u • family_with_children • sa
9
Cons:

عدم وجود طعام حلال سوى الفواكه

2026-07-13 • via Nuitee
D
Dharakorn • solo_traveller • th
10
Highly recommended, and I'll definitely stay here again.
Pros:

I really enjoyed my stay at Icon Park Hotel. The location was excellent—close enough to the Old City to explore on foot, yet quiet enough to relax after a long day. The breakfast offered a good variety, everything was fresh, and the staff were genuinely warm, attentive, and always ready to help.

Cons:

There was very little not to like about the hotel. The only small suggestion would be to add a little more variety to the breakfast selection, particularly for guests staying more than one night. Overall, this was only a minor point and did not affect my very positive experience.

2026-07-13 • via Nuitee
T
Thana • solo_traveller • th
9
2026-06-28 • via Nuitee
R
Rivka • solo_traveller • il
10
Pros:

מיקום מעולה, צוות מועיל ותמיד זמין, חדר נקי, באים לנקות כל יום, הכל היה מעולה

2026-06-16 • via Nuitee
I
Idan • couple • il
8
2026-05-07 • via Nuitee
A
Adam • solo_traveller • gb
6
Cons:

A/C was very poor room remained warm

2026-04-25 • via Nuitee
A
AYNUR • solo_traveller • tr
10
Pros:

There was a water leak in the shower cubicle after I showered. I told the reception. They upgraded and changed my room immediately the next day. The hotel's location is fantastic. It's very close to the evening market, exchange office, temples, supermarket, laundry, and restaurants. It's 7 minutes from the airport. I will stay at the same place when I come back.

2026-04-19 • via Nuitee
G
Genievev • extended_group • ph
10
Wonderful stay at Icon Park!
Pros:

It was so much value for money. The room has everything we need, and they even accommodated our request for room slippers and toiletries. The room is really spacious, btw. I’d definitely recommend Icon Park.

Cons:

Nothing! :)

2026-04-18 • via Nuitee