Village Hotel Sentosa by Far East Hospitality

Hotels
Far East Hospitality
9.2 (5599 reviews)
10 Artillery Avenue #02-01 , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean pool area
Cons:
Delayed service
Room size too small
High prices for services

Categories

Cleanliness
8.39
Based on reviews mentioning issues with room cleaning and maintenance.
Service
9.36
Standard quality for this hotel tier, but some negative experiences reported.
Location
9.9
Positive mentions regarding easy access to attractions.
Room Quality
8.85
Room sizes mentioned as small, impacting overall satisfaction.
Amenities
9.88
Positive experiences with swimming pools and facilities.
Value for Money
8.34
Concerns about pricing being high for services and facilities.
Food and Beverage
8.89
Mention of limited variety in breakfast options.
Overall Experience
10
Overall positive responses despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:37

Property Description

Luxurious Accommodation
Village Hotel Sentosa by Far East Hospitality offers air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests. Each room is equipped with a private bathroom and a flat-screen TV with satellite channels.

Convenient Location
Located in Sentosa Island, the hotel is within walking distance to popular attractions like Wings Of Time, Adventure Cove Waterpark, and S.E.A. Aquarium. Universal Studios Singapore and VivoCity are also just a short distance away, making it an ideal choice for travelers looking to explore the area.

Family-Friendly Experience
With 606 rooms decorated in calming hues inspired by nature, Village Hotel Sentosa provides a unique experience for families and leisure groups. The hotel's proximity to retail and dining options at the Mess Hall, along with flexible meeting spaces at the Events Centre, caters to a variety of guests.

Experience luxury and convenience at Village Hotel Sentosa - book your stay now for an unforgettable getaway!

Important information:

Additional Verification required upon check-in: Booking details must match the original identification documents provided by guest during check-in. Guest’s identification details indicated during booking is final and any changes thereafter will not be allowed.

Guests are required to show a photo identification and credit card upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

In accordance with the National Registration Regulations, guests must be at least 18 years of age to check-in. A valid physical identification (passport or NRIC) is required at registration. Driver’s licenses, membership cards, and Singpass will not be accepted.

The Adventure Pool closes for improvement works from 20 April to 20 June 2026. The Pamukkale, Children's Play, and Lazy River pools remain open for your enjoyment. Thank you for your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 5599 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 10
F
foxfoo Family Singapore
10
This is how great service looks
Pros:

I had a wonderful stay at Village Hotel Sentosa. What impressed me most was the exceptional hospitality from the very beginning. Before I had even received my room key card, the hotel guest relations Drina surprised me with a thoughtful set of birthday gifts, which made me feel genuinely welcomed and valued as a guest.

The birthday package included several lovely souvenirs, a vintage mug which I really wanted and a birthday card, adding a personal touch that made my celebration extra special. It was an unexpected gesture that truly reflected the hotel's attention to detail and commitment to guest satisfaction.

The hotel itself was comfortable, clean, and conveniently located, making it a great base for exploring Sentosa. Combined with the warm service and memorable birthday surprise, my experience exceeded expectations.

A big thank you to Drina & Ivy for making my birthday so memorable. I would happily recommend this hotel to anyone visiting Sentosa and look forward to staying here again in the future.

2026-06-13 via Tripadvisor
S
stephanie family_with_children gb
6
2026-06-13 via Nuitee
K
Keith solo_traveller sg
7
Short stay.
Pros:

Good value for money.

Cons:

Rooms felt a bit too small.

2026-06-13 via Nuitee
A
Allan Anthony extended_group sg
7
My stay is quite good
Pros:

Location is good, close & accessible to my interest

Cons:

There are still a lot on pool repair during my stay and breakfast foods is limitted & not much choices...

2026-06-12 via Nuitee
F
Flyer793525 Family Brisbane, Brisbane Region, Queensland
6
Great Family Rooms in a fab location
Pros:

The hotel is in a great location for accessing the main area of Sentosa. The staff were always very pleasant and incredibly polite to deal with, eager to help where possible. The Room was a connected room, with a twin in one room for the teens and a double in the other room for us. 2 bathrooms. Hubby got a lovely macaron gift for his birthday which was thoughtful, and some balloons.

We were notified before arriving that the main Adventure Pool would be closed for maintenance and this was indeed the case. This however meant that the other pool, the infinity pool, was in hot demand with no real areas to use as a base. There were also sections of this infinity pool that were being renovated and therefore out of use. The pool bar area (connected to the infinity pool) only had around 3 inches of cloudy water depth to it, meaning it looked more like a foot bath area. Again this was due to the renovations, but it mean that the bar area felt too high and there wasn't much choice of beverage or food. It would have been helpful to have included these alterations in advance too as it meant we barely used the pool.

The whole area of Sentosa is incredibly clean and well looked after, lots of signage to help you get where you're going.

2026-06-10 via Tripadvisor
A
Alexander family_with_children ru
10
Отличный отель
Pros:

Отель чистый, современный, красивый. Завтраки разнообразные, есть все что нужно от европейской еды до азиатской, каждый найдёт себе по вкусу. Персонал очень дружелюбный, всегда подскажет и поможет. У нас был семейный номер, смежные номера. Маленькие, но чистые, уютные с видом на море.

Cons:

Невозможно просушить купалники, номера без открытых окон и балконов. Влажность высокая, в ванной ничего не сохнет, вернее сохнет но очень тяжело.
Ещё наличными практически нигде невозможно расплатиться, в Сингапуре приветствуется оплата картой, в некоторых местах наличные и вовсе не берут. Отель согласился принять оплату за номер наличными, но предупредили, что здачи у них нет.

2026-06-10 via Nuitee
J
Joseph family_with_children au
8
Really enjoyed it, fantastic location
Pros:

Great staff, location couldn’t be better

Cons:

Of the three pools, only 1.5 where open (main image pool was under works on the shallow areas), big cantered pool closed.

2026-06-10 via Nuitee
C
Curiosity25183070631 Couples
10
Great hospitallity
Pros:

We had a wonderful honeymoon staycation. All the staff were warm, welcoming, and attentive throughout our stay. The lobby had a lovely fragrance that created a great first impression.

A special thanks to Mr. Farez, who assisted us from check-in right through to check-out. He and his team also arranged a beautiful honeymoon room decoration for us, which truly impressed both of us the moment we stepped into the room.

Thank you for making our stay so memorable and enjoyable.

2026-06-09 via Tripadvisor
C
Culture61320702271 Family
10
A place you go for experience
Pros:

Loved the hospitality. Specially calling out for *Song wei*. He helped us to early check in and understood our travel. Not just this, gave us some amazing tips on timings for different activities around the island

2026-06-09 via Tripadvisor
R
Relax29633299993 Family
10
Great experience and service
Pros:

It was a great hotel and the service was exceptional. Moses from concierge was also a pleasure to deal with and very helpful especially when we had a last minute plan and wanted to travel to legoland in Malaysia. Highly recommended.

2026-06-09 via Tripadvisor
M
mbC7447XS Family
10
Great Hotel
Pros:

Good family friendly hotel, Moses very friendly and helpful

2026-06-09 via Tripadvisor
T
Tuan Anh solo_traveller de
9
Pros:

Personal war Freundlich und hilfsbereit. Der Pool war schön, und das Hotel lag günstig, ideal Ausflüge zu Unterhaltungsmöglichkeiten

Cons:

Das Zimmer war zu klein und hatte keinen kleiderschrank.

2026-06-08 via Nuitee
K
Kayte family_with_children gb
9
Perfect family home for a few days.
Pros:

Spotlessly clean with fantastic facilities, the pool was amazing. The location is another huge plus too and great for our little family to refresh especially after a long haul flight.

Cons:

N/a

2026-06-08 via Nuitee
S
Suhaimi solo_traveller sg
9
2026-06-08 via Nuitee
C
CHIANG family_with_children sg
9
Good especially the environment.
Pros:

Very quiet n cosy location. Walking distance to main attractions.

Cons:

Room and bathroom does not have enough hooks to hang towels and wet clothes to drip dry especially after swimming.

2026-06-08 via Nuitee
A
Angela couple us
10
2026-06-08 via Nuitee
A
Alkira family_with_children au
4
misinformed leading to an uncomfortable stay
Pros:

The location.

Cons:

The main pool was closed due to renovations which was the reason we had booked the hotel. We were not informed of this and it affected our holiday. The restaurant is also not up to standards.

2026-06-08 via Nuitee
M
Mary Gerardine extended_group ph
8
2026-06-08 via Nuitee
E
Evan solo_traveller au
4
Extensive construction work. 1.5 of the 3 pools unavailable for use. Grumpy and unhelpful staff. Well below average br
Pros:

Not much

Cons:

Extensive construction work. 1.5 of the 3 pools unavailable for use. Grumpy and unhelpful staff.
Well below average breakfast buffet.
Main elevator not working.
Being promised toy package for kids on arrival and received nothing even after asking.

2026-06-08 via Nuitee
L
Liam family_with_children gb
1
Catfished by the photos. Awful value for money. Left as soon as we could
Pros:

Leaving

Cons:

Everything

2026-06-08 via Nuitee