Village Hotel Sentosa by Far East Hospitality

Hotels
Far East Hospitality
9.2 (5709 reviews)
10 Artillery Avenue #02-01 , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean pool area
Cons:
Delayed service
Room size too small
High prices for services

Categories

Cleanliness
8.39
Based on reviews mentioning issues with room cleaning and maintenance.
Service
9.36
Standard quality for this hotel tier, but some negative experiences reported.
Location
9.9
Positive mentions regarding easy access to attractions.
Room Quality
8.85
Room sizes mentioned as small, impacting overall satisfaction.
Amenities
9.88
Positive experiences with swimming pools and facilities.
Value for Money
8.34
Concerns about pricing being high for services and facilities.
Food and Beverage
8.89
Mention of limited variety in breakfast options.
Overall Experience
10
Overall positive responses despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:37

Property Description

Luxurious Accommodation
Village Hotel Sentosa by Far East Hospitality offers air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests. Each room is equipped with a private bathroom and a flat-screen TV with satellite channels.

Convenient Location
Located in Sentosa Island, the hotel is within walking distance to popular attractions like Wings Of Time, Adventure Cove Waterpark, and S.E.A. Aquarium. Universal Studios Singapore and VivoCity are also just a short distance away, making it an ideal choice for travelers looking to explore the area.

Family-Friendly Experience
With 606 rooms decorated in calming hues inspired by nature, Village Hotel Sentosa provides a unique experience for families and leisure groups. The hotel's proximity to retail and dining options at the Mess Hall, along with flexible meeting spaces at the Events Centre, caters to a variety of guests.

Experience luxury and convenience at Village Hotel Sentosa - book your stay now for an unforgettable getaway!

Important information:

Additional Verification required upon check-in: Booking details must match the original identification documents provided by guest during check-in. Guest’s identification details indicated during booking is final and any changes thereafter will not be allowed.

Guests are required to show a photo identification and credit card upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

In accordance with the National Registration Regulations, guests must be at least 18 years of age to check-in. A valid physical identification (passport or NRIC) is required at registration. Driver’s licenses, membership cards, and Singpass will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 5709 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 10
P
PaulandHolly Family Andover, Hampshire, England
10
Great place for Sentosa
Pros:

This is a great central reservations. All good no negatives. Special thanks to Fahana who really looked after us when we arrived after a 14 hour flight. Top service. One tip - Google maps is likely to give you poor directions. Ask any staff member the best way to get to somewhere as they will be much better than Google!

2026-07-31 via Tripadvisor
A
Alan family_with_children au
8
Comfortable and well positioned with good facilities but lack of facilities in room
Pros:

Facilities were good, pool and gym. Rooms were clean

Cons:

No tea or coffee facilities in the room and no water in the fridge. For a hotel of this price range I was disappointed with that.

2026-07-25 via Nuitee
J
JULIUS family_with_children ae
8
The staff was helpful
Pros:

The location

Cons:

N/A

2026-07-25 via Nuitee
E
Emma solo_traveller au
8
Pros:

Great location and pool area.

Cons:

Attention to detail when cleaning floors could be improved. More regular cleaning of the lifts would improve the experience.

2026-07-25 via Nuitee
I
Isabelle solo_traveller re
9
Pros:

Personnel avenant, super petit déjeuner, très bel hôtel, très bien situé

2026-07-24 via Nuitee
A
Andrew family_with_children au
6
Pros:

Reasonably clean.

Cons:

Not enough pool lounge capacity and chairs.
Breakfast food is almost the same every day, only difference is the curry/noodle bar.
Location is fine for Universal Studio, Aquarium but one night is probably enough on this island.

2026-07-24 via Nuitee
E
Excursion50222522706 Family
10
Good service
Pros:

Tivya was incredibly polite and kind. She went above and beyond to make my wife’s birthday truly memorable. Thank you for the wonderful experience!

2026-07-23 via Tripadvisor
A
Alexandra solo_traveller fr
6
Pros:

La localisation à Sentosa : île magnifique et très bien desservie
La literie

Cons:

La chambre est petite
Le prix : tarif cher pour la prestation annoncée !
L hôtel est similaire à un Mercure de quartier moyen
La piscine principale aurait besoin d'être rafraichie (ferme à 20h...dommage pour la baignade du soir)
L hôtel très fréquenté est familial et donc très bruyant surtout en présence de certaines catégories de touristes
Hôtel décevant

2026-07-23 via Nuitee
A
Anne family_with_children fr
7
Correct mais très déçue de mon séjour
Pros:

L emplacement au cœur de sentosa
La litterie confortable
Bon petit dej
L espace piscine en fin de journée qd la foule s est en allée

Cons:

Côté usine, très impersonnel . Personnel très peu attentionné, pas un sourire. Et qd je demande une information , on me dit que tout est déjà écrit dans la brochure…
Chambres de petites tailles et ne ressemblant en rien aux photos du site
Odeur d urine dans les toilettes de la piscine
Rapport qualité prix très médiocre

2026-07-22 via Nuitee
A
Ashleigh solo_traveller au
10
2026-07-21 via Nuitee
C
Christian family_with_children ch
8
2026-07-21 via Nuitee
D
Deborah couple au
9
Loved the beds and rooms and the free snacks were a lovely touch. Great location close to everything. The lovely welcome
Pros:

We love the bedrooms, always clean and comfy. The self warmed and cleaned toilets are a lovely addition too. Beds are comfy and provision of free snacks/ drinks during your stay is a lovely touch. The pools look amazing and are a crowd pleaser overlooking the water. But gets very crowded so go early or at 1pm when the crowd thins to have lunch/ the sun is right above…

We spent most of our time by the pool but had to get there super early to get a pool bench so be early!
On fri- sun there’s pool activities and even a movie on at the pool… so much fun for the kids to play water sports together and make new friends so parents can relax even if just for an hour or two!
Buffet breakfast was great too!

Cons:

We’ve stayed twice now and feel the pool at the end where you can view the port is in need of much repair work. The tiles are falling down and in some cases are missing from the bottom so you can stub your toe and it is quite painful. This happened a few times while we were swimming/ playing with the kids.
Food is quite expensive at the hotel too so most people venture out.

2026-07-21 via Nuitee
N
N7815EKnicolac Family
10
Fun and relaxing few days
Pros:

Location is perfect, approximately 30 mins from the airport. Free monorail to, from and around the island of Sentosa, as well as a bus!
Resort World just 5 mins away by monorail.
Cable cars are a must!

Atmosphere is calm and relaxing, especially by the pool

Room very clean and comfortable, was able to see the fireworks from our room window 5115!

Thank you for having us, we will be back!

2026-07-20 via Tripadvisor
J
John family_with_children au
10
Ideal for us and our extended family which included 2 young boys.
Pros:

It was perfectly located for all that we needed to do. Very easy to get to Vivo city or the beach.
The pool area was outstanding.

Cons:

Nothing at all to complain about.

2026-07-20 via Nuitee
C
Christie family_with_children au
7
Pros:

Comfy beds and air con
Location

Cons:

1 pool was out for maintenance and the pool we had was shared by other hotels so quite busy

2026-07-20 via Nuitee
J
Janet extended_group sg
8
Pros:

Location clean good size

Cons:

Not enough staff long waiting time at the reception restaurant concierge for car park tickets

2026-07-20 via Nuitee
M
Mariel solo_traveller au
10
Pros:

Absolutely everything

Cons:

Nothing - love e everything

2026-07-20 via Nuitee
Y
YIN TENG solo_traveller tw
8
Pros:

地點方便

Cons:

洗髮精洗完乾澀

2026-07-19 via Nuitee
C
Colin family_with_children au
8
Great place for families
Pros:

Great pool area for kids

Cons:

Some maintenance needed in pool area needed

2026-07-19 via Nuitee
R
rachel couple hr
10
2026-07-19 via Nuitee