Village Hotel Sentosa by Far East Hospitality

Hotels
Far East Hospitality
9.2 (5517 reviews)
10 Artillery Avenue #02-01 , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Clean pool area
Cons:
Delayed service
Room size too small
High prices for services

Categories

Cleanliness
8.39
Based on reviews mentioning issues with room cleaning and maintenance.
Service
9.36
Standard quality for this hotel tier, but some negative experiences reported.
Location
9.9
Positive mentions regarding easy access to attractions.
Room Quality
8.85
Room sizes mentioned as small, impacting overall satisfaction.
Amenities
9.88
Positive experiences with swimming pools and facilities.
Value for Money
8.34
Concerns about pricing being high for services and facilities.
Food and Beverage
8.89
Mention of limited variety in breakfast options.
Overall Experience
10
Overall positive responses despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:37

Property Description

Luxurious Accommodation
Village Hotel Sentosa by Far East Hospitality offers air-conditioned rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests. Each room is equipped with a private bathroom and a flat-screen TV with satellite channels.

Convenient Location
Located in Sentosa Island, the hotel is within walking distance to popular attractions like Wings Of Time, Adventure Cove Waterpark, and S.E.A. Aquarium. Universal Studios Singapore and VivoCity are also just a short distance away, making it an ideal choice for travelers looking to explore the area.

Family-Friendly Experience
With 606 rooms decorated in calming hues inspired by nature, Village Hotel Sentosa provides a unique experience for families and leisure groups. The hotel's proximity to retail and dining options at the Mess Hall, along with flexible meeting spaces at the Events Centre, caters to a variety of guests.

Experience luxury and convenience at Village Hotel Sentosa - book your stay now for an unforgettable getaway!

Important information:

Additional Verification required upon check-in: Booking details must match the original identification documents provided by guest during check-in. Guest’s identification details indicated during booking is final and any changes thereafter will not be allowed.

Guests are required to show a photo identification and credit card upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

In accordance with the National Registration Regulations, guests must be at least 18 years of age to check-in. A valid physical identification (passport or NRIC) is required at registration. Driver’s licenses, membership cards, and Singpass will not be accepted.

The Adventure Pool closes for improvement works from 20 April to 20 June 2026. The Pamukkale, Children's Play, and Lazy River pools remain open for your enjoyment. Thank you for your understanding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 5517 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 8.85
Amenities: 9.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 10
R
Richard Naik solo_traveller in
10
2026-05-23 via Nuitee
J
Jan family_with_children de
7
Guter Ausgangspunkt für Entdeckungen auf Sentosa
Pros:

gute Lage auf Sentosa, netter Pool

Cons:

kleine Zimmer, etwas abgenutzte Optik, Frühstück nicht ganz mein Fall aber okay was die Vielfalt angeht

2026-05-22 via Nuitee
R
Rana family_with_children au
5
Excellent location, rooms extremely small.
Pros:

The location was good very central to everything

Cons:

Most pools were closed for maintenance. Should have been informed at booking. The staff were not very welcoming

2026-05-22 via Nuitee
R
Rebecca couple gb
8
2026-05-21 via Nuitee
S
SHAO HSUAN extended_group tw
9
2026-05-21 via Nuitee
M
Maryati solo_traveller sg
9
Cool Weekend
Pros:

Nice view of pool.

Cons:

No iron

2026-05-21 via Nuitee
C
Chloe family_with_children au
10
Great holiday, would definitely stay again, great location and service.
Pros:

Was a max 15 minute walk to any attraction on Sentosa island great location for price! Had vending machines in every level that were great priced and ice machines. The pools and rooms were clean, the rooms were serviced every day. Cot was provided for our 5 month old.

Cons:

Rooms are definitely on the smaller side, there is no microwave and the fridge has no freezer.

2026-05-21 via Nuitee
A
Anouck solo_traveller sg
6
Cons:

Swimming pool were in working progress without any notification through booking or even by email so we were very disappointed to pay this price specially without breakfast. Next time we will take a better hotel for less difference but better bedroom and breakfast included.

2026-05-21 via Nuitee
C
Chris solo_traveller sg
7
2026-05-21 via Nuitee
G
George family_with_children au
10
2026-05-20 via Nuitee
F
Fauamat solo_traveller sg
7
2026-05-20 via Nuitee
M
Matthew solo_traveller au
10
Pros:

Close too everything and staff were excellent

2026-05-19 via Nuitee
K
Krystine family_with_children au
9
2026-05-19 via Nuitee
J
James family_with_children au
6
Clean but a bit underwhelming. Rooms feel very small.
Pros:

Adjoining rooms

Cons:

Main pool, bar pool and pod pools all out of action during stay. Lazy river, kids pool and part of infinity pool still available, but the main ones were not. We were notified of the main pool prior to check in but after booking, and was unable to book elsewhere for same time frame. The other pool closures were discovered upon check in

2026-05-19 via Nuitee
R
Rose couple au
9
2026-05-19 via Nuitee
S
Susan family_with_children au
10
Will stay there again.
Pros:

Staff were amazing, my daughter cut her foot and they were so helpful and looked after her and checked later to make sure she was OK.
It's a great location and easy to access everything the island has to offer.
Le Faubourg Cafe is close with amazing food.

2026-05-18 via Nuitee
L
Lisa F couple ae
3
Dont even think about it......
Pros:

The staff were very friendly and went out of their way to help us, one staff member in particular was amazing (Winnie). The rooms were clean, comfortable and quite big. In the evening, there was an outdoor cinema, and a short walk to some restaurants and bars.

Cons:

On arrival, we were met with a 45-minute queue just to check in, something the hotel clearly anticipated, given the pre-prepared signage advising guests of the wait. It set the tone immediately.

The main pool was closed for renovations, forcing guests into the secondary pool area, which was overcrowded, poorly maintained, and frankly unhygienic. The swim-up bar stools were coated in slime, tissues were floating in the water, and multiple pool tiles were missing. Cocktails were overpriced and virtually undrinkable, while the restaurant prices felt excessive for the quality on offer.

Although the hotel is within walking distance of the MRT and beach precinct, both areas felt relentlessly crowded, leaving very little sense of relaxation or escape.

2026-05-18 via Nuitee
I
Ian couple gb
4
Extremely expensive stay with tiny, bare rooms, few facilities, the main pool eas clised. Great location but a complete
Pros:

Clean. Good location

Cons:

Very small rooms. Poor value for money. Ridiculous price for breakfast, drinks and food. The local vivo mall was far better

2026-05-18 via Nuitee
A
Adilah couple sg
9
Enjoyable staycation
Pros:

Location of the hotel is great as it is near to attractions and the beach.
Kids pool has activity during the weekend.
Staff was amazing for the smooth check ins. Credits to staff Andre for the excellence hospitality that makes us feel welcome.

Cons:

Sadly the main pool was closed for renovation.

2026-05-18 via Nuitee
H
Hazel couple sg
8
Fun enjoyable and the kids love it.
Pros:

Swimming pool

Cons:

The coffee powder is put outside the room.

2026-05-18 via Nuitee