Emerald Bay Hotel & Spa Nha Trang

Hotels
8.6 (1858 reviews)
100/8C Trần Phú , Nha Trang , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Small rooms
Pool size

Categories

Cleanliness
8.26
Most reviews mention cleanliness positively, though there are a few complaints about the pool.
Service
9.03
Numerous reviews praise the staff for their friendliness and helpfulness.
Location
9.07
The hotel is noted for its excellent location near the beach.
Room Quality
8.02
Some reviews mention small rooms, impacting overall ratings.
Amenities
8.55
Amenities are generally well-received, although some areas need improvement.
Value for Money
8.51
Overall good value, considering the hospitality and location.
Food and Beverage
8.76
The breakfast is highlighted positively in several reviews.
Overall Experience
8.63
Overall a positive experience; many guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:55

Property Description

Luxurious Amenities and Services

Emerald Bay Hotel & Spa in Nha Trang boasts an array of top-notch facilities including an outdoor swimming pool, fitness centre, and a relaxing terrace. The 24-hour front desk, airport transfers, and kids' club ensure a seamless stay for all guests.

Culinary Delights

Indulge in a culinary journey at the hotel's bar and restaurant serving delectable American cuisine. Start your day with a delicious breakfast offering buffet, à la carte, and American options.

Family-Friendly Fun

Families can enjoy quality time together at the children's playground while staying at Emerald Bay Hotel & Spa. With Nha Trang Beach just a stone's throw away, and Tram Huong Tower nearby, there's no shortage of entertainment options for everyone.

Book now to experience the epitome of luxury and relaxation at Emerald Bay Hotel & Spa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1858 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.76
Overall Experience: 8.63
S
Sue • couple • nz
3
Not that good would not recommend.
Pros:

I didn’t like the property it was not at tall like 5 star.

Cons:

The property was very bear and not much warmth.
Pictures plants etc.
The staff were miserable.
It was like they were on alert all the time not relaxing at tall.
Getting a beach towel was a major sign out sign in.

2026-05-22 • via Nuitee
T
Thi • couple • de
9
2026-05-21 • via Nuitee
G
Georgi • solo_traveller • bg
9
Pros:

The hotel staff was very helpful and smiling. Thank you to Ms Nie and Ms Jenny for the wonderful attitude :)

2026-05-21 • via Nuitee
M
Myrtle • solo_traveller • vn
7
Pros:

Breakfast

Cons:

Rusty shower blinds

2026-05-19 • via Nuitee
Юлия • family_with_children • ru
8
Pros:

Отличное сочетание цена-качество, есть с чем сравнить в Нячанге, расположение отличное.

2026-05-17 • via Nuitee
L
Lydia • extended_group • gb
7
Pros:

Good location with a lovely beach.

Cons:

Lack of WiFi in rooms, bad smell in hallways and staff could be friendlier

2026-05-15 • via Nuitee
H
Harrison • couple • gb
9
2026-05-12 • via Nuitee
E
Elena • couple • de
8
Es war okay. Aber wenn in der Beschreibung vom Hotel steht, dass die Liegen frei sind, dann muss es auch so sein.!.
Pros:

Die Lage war gut, nicht weit vom Stand entfernt. Ruhig, gemütlich. Das Zimmer wurde jeden Tag gereinigt.
Die schönste Aussicht im 28. Stock und die netten Mitarbeiter Lê und Ti haben uns immer hilfreiche Tipps gegeben. Ich habe dreimal Spa und Massagebereich genutzt und es war richtig schön.
Da ich manchmal Lust hatte, auf einen Cappuccino oder Latte Macchiato, bietet das Hotel unten am Eingang sowas, und da war ein netter Mitarbeiter, der mir fast jeden Tag einen Latte Macchiato zubereitet hat und sehr nett war, er hieß Ngang.

Cons:

Die Lage am Strand! Beim Hotel steht eindeutig, dass die Liegen frei sind. Das ist leider nicht so.
Es gibt vielleicht nur 20 Ligen aber auch zeitlich begrenzt. Wurde im Hotel angesprochen, aber nicht berücksichtigt. Das Frühstück war okay, immer wieder frisches Obst. Wenn man All Inclusive bucht, muss man Essen vorher bestellen und es ist immer das gleiche 🧐

2026-05-12 • via Nuitee
O
Oleg • family_with_children • kr
8
Pros:

The location is grate, the beach is in the opposite side. The staff was friendly and welcoming. The room was quite clean.

Cons:

There was not mThere wasn’t a wide variety of food at breakfast. My room was on the 25th floor, which was not very convenient for me as a smoker, since smoking was prohibited even on the balcony.uch choice of breakfast . There was a lamp in the room that could not be turned off, which made it difficult to sleep.

2026-05-10 • via Nuitee
S
Schmidt • couple • vn
10
Wonderful
Pros:

We had an amazing stay there, everything was clean, comfortable, and well organized. The staff were very welcoming and professional.
A special thank you to Ms Jenny at the front desk for her exceptional service

2026-05-09 • via Nuitee
I
Isabella • couple • au
10
2026-05-09 • via Nuitee
V
VAN • couple • vn
9
2026-05-09 • via Nuitee
R
Rita • solo_traveller • de
9
Pros:

Sehr hilfsbereiter und höflicher Personal. Am Empfang und im Frühstücksbereich haben wir uns sehr wohl gefühlt. An einigen Tagen war die Frühstückssituation für Personal ein wenig überfordernt. Es lag anscheinend am Zahl der Gäste.
Die Lage und die Nähe zum Strand und zu Einkaufsmöglichkeiten sind perfekt!
Wir würden das Hotel immer wieder besuchen.

Cons:

Kein Balkon in unseren Zimmern. Ist aber bei 5 Tagen Aufenthalt nicht so tragisch gewesen

2026-05-08 • via Nuitee
B
Bethany • solo_traveller • au
7
Pros:

Good location, staff were lovely and the rooms were kept clean.

Cons:

The floor 29. Only 1 lift serviced this floor which made getting the lift at any given time almost impossible it took forever for it to reach the floor as everyone else could still use this lift but we were limited to only 1 to use of the 4 none others went to this floor.

The family sharing room was nice but the children's room had a much nicer, larger and grander bathroom which doesn't overly make sense - the master parents bedroom bathroom was cramped and disappointing in comparison.

2026-05-06 • via Nuitee
K
Kiều Thu • family_with_children • vn
9
2026-05-06 • via Nuitee
N
nhung • couple • vn
9
Pros:

Tiện lợi sạch sẽ, thân thiện

Cons:

Hành lang ks có mùi gì rất khó chịu, vs giường đôi là hai giường đơn ghép vào nên lúc nằm hay bị lọt khe

2026-05-06 • via Nuitee
K
Kaufman • couple • il
1
Bad experience
Cons:

Noisy, busy, dirty

2026-05-06 • via Nuitee
L
Leona • couple • dk
9
2026-05-05 • via Nuitee
S
SVETLANA • solo_traveller • ru
10
2026-05-05 • via Nuitee
T
tuyết phương • family_with_children • vn
10
Pros:

Bữa sáng tuyệt vời

2026-05-05 • via Nuitee