YEHS Hotel Sydney QVB

Hotels
8.4 (5906 reviews)
143 York Street , Sydney , AU

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
7.99
Some reviews mentioned cleanliness issues in the bathrooms and outdated conditions.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.7
Location is praised as excellent and ideal for accessing central attractions.
Room Quality
7.65
Rooms were frequently mentioned as small and in need of refurbishment.
Amenities
8.18
Some amenities were lacking, although the shared lounge was appreciated.
Value for Money
8.14
Value for money is considered decent given the location despite some complaints.
Food and Beverage
7.69
No food options mentioned; breakfast not available.
Overall Experience
8.66
Generally positive experience with notable evaluations of the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:13

Property Description

Prime Location in Sydney CBD
YEHS Hotel Sydney QVB offers a prime location in the heart of Sydney CBD, with popular attractions like Capitol Theatre, The Star Event Centre, and Sydney Opera House just a stone's throw away.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Selected rooms even boast charming balconies for a delightful stay. Plus, enjoy complimentary slippers during your visit.

Nearby Landmarks
Explore Sydney with ease as Harbour Bridge is a short distance away. With Kingsford Smith Airport in close proximity, seamless travel is guaranteed for our guests.

Book now for an unforgettable stay at YEHS Hotel Sydney QVB.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2% charge when you pay with an American Express credit card.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

If a guest does not check in on the scheduled arrival date and fails to notify the hotel of a delayed arrival, the booking will be considered a "no show." In such cases, the hotel reserves the right to resell the room, and the full accommodations fee will be charged in accordance with the booking terms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 5906 reviews
Cleanliness: 7.99
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
T
Tony • family_with_children • au
3
Pros:

Location

Cons:

Beds as hard as concrete

2026-09-19 • via Nuitee
L
Lorelie • family_with_children • au
10
Clean, quite and smell amazing. Close to everything. Just the way we wanted. Friendly staff and very accommodating.
2026-09-19 • via Nuitee
M
Mavis • extended_group • au
9
2026-09-19 • via Nuitee
R
Rita • couple • us
9
Pros:

Central location. Lounge area. Clean and comfortable hotel.

Cons:

Staff not very knowledgable about the area.

2026-09-18 • via Nuitee
C
Chiara • couple • it
8
2026-09-18 • via Nuitee
M
Michelle • solo_traveller • au
10
2026-09-18 • via Nuitee
J
joanne • family_with_children • au
9
Pros:

Location

Cons:

Nil

2026-09-18 • via Nuitee
S
Sharon • extended_group • au
10
Great accommodation
Pros:

Hi....great location, friendly staff, clean and comfortable room....thanks

Cons:

Nothing

2026-09-18 • via Nuitee
J
joanne • couple • au
9
Pros:

Location and friendly staff

Cons:

Nil

2026-09-18 • via Nuitee
Y
Yuan Chun • family_with_children • tw
8
2026-09-17 • via Nuitee
M
Melissa • couple • au
8
Perfect location, staff were great would stay again excellent for the price
Pros:

Property was in perfect location, staff were so helpful and couldnt fault them or the cleaning staff … loved the room up on level 1 to sit and eat and drink …

Cons:

Room was a bit small , water wasnt hot 2 days (first and last day).. we stayed 5 days.

2026-09-17 • via Nuitee
D
Deborah • solo_traveller • fr
9
Great hotel with city centre location.
Pros:

Helpful staff, problems solved quickly, well equipped room, the hotel also has a lounge area with microwave and coffee. There was fruit at reception if you wanted it.

Cons:

The shower nozzle could do with a clean, the holes were blocked with calcium.......but I'm being picky.

2026-09-17 • via Nuitee
C
Cristin • solo_traveller • au
8
2026-09-16 • via Nuitee
S
Sotirios • solo_traveller • au
3
Really uncomfortable and not very pleasant, but clean.
Pros:

The property was brilliantly located behind QVB with good access to what Sydney CBD has to offer.

Cons:

The bed was the most uncomfortable bed I have ever slept in. Barely got any sleep. There’s also a loud function space outside the window which runs quite late and the windows do not have any soundproofing. I would not recommend one stays here if they value their sleep.

2026-09-16 • via Nuitee
M
M Rosa • solo_traveller • es
9
2026-09-15 • via Nuitee
K
Katrina • couple • au
10
2026-09-15 • via Nuitee
R
Ring • solo_traveller • tw
2
除了地點,其餘都不太理想。
Pros:

地點好

Cons:

插頭位置都很奇怪,一個在桌邊,離床頭很有距離,床頭也只有USB,沒有插頭,對type-c用戶很不方便。後來發現在極底下有插頭,但因為隔著置物櫃,所以幾乎不能使用。
沒有吹風機,第一晚用浴室吹風機(風力很弱、也幾乎沒什麼熱風)吹了快半小時,勉強吹乾,隔天去問櫃檯,櫃檯堅持房裡還有其他吹風機,但實在是真的沒有,後來再去反應,才終於提供了吹風機,很惱人。

飯店前三天寄信來說要加收1.5%刷卡手續費(總之過了免費取消時間),或是用現金可以有折扣,建議可以提早說,因為1.5%也不少,不在頁面明確告知,而且還是在過了取消時效後才說,其實算下來,跟另一家評價更高的飯店差不多價格,那我其實不需要為了省那一點錢住評價較差的yeh。而且當時已經在墨爾本了,要換兩萬多台幣的澳幣現金,也很困擾。

然後最奇特的是,冰箱居然放在櫃子裡…
這設計是繼插頭在置物櫃下方後,最奇妙的地方之一。

網頁上說提供拖鞋,但並沒有提供。
房間沒有椅子,吹頭、化妝或吃東西都只能在床上,也很不方便。

2026-09-15 • via Nuitee
N
Nyoman Suarsana • couple • au
9
Pros:

Location is perfect, room is fine

2026-09-14 • via Nuitee
S
Shaoguang • solo_traveller • au
4
Cons:

It’s been nearly 2 weeks, I still not get my 200 deposit back

2026-09-14 • via Nuitee
N
Natalie • family_with_children • au
8
good stay comfortable hotel would recommend
Pros:

location was great. room clean and tide. staff and facilities were great.

2026-09-14 • via Nuitee