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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.
Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.
Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!
Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.
Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 30 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for € 60 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Gorgeous hotel with great service in a perfect location
Бассейн на улице. Уютный номер.
Дверь в ванную комнату. Она постоянно мешала. В номере 505. Много персонала, но толку мало, сложилось ощущение, что все работающие там стажёры.
הכי אהבנו את המיקום המדהים של המלון, את החדר וחדר הרחצה שהיו מרווחים מאוד וחדישים ואת הגינה של המלון - נפלאה ויופי של מקום לארוחה או לדרינק. הקומה של הבריכה נהדרת. השירות ניתן תמיד עם חיוך ועם המון רצון טוב. המלצות הקונסיירז לגבי אוכל היו מצויינות. בהחלט נחזור לשם.
במלון 5 כוכבים אני מצפה לשירות לפני ההשינה- סידור החדר ללילה, שוקולד לפני השינה, בקבוק מים עם כוס, ושיסגרו את הווילונות ולעומת זאת שיפתחו אותם בבוקר. זה לא קרה. גם בארוחת הבוקר בגינה הצוות היה מאוד שירותי אבל פעמיים שכחו מנות שהוזמנו.
Stayed in Lisbon. Atmosphere was terrificRooms were great, roomy and comfortable. Staff was engaging, pleasant and were quick to your needs. Very reasonably priced
Nothing
Severe lack of customer service. Every time you ask for something they take the attitude that they are doing you a favor. I made 2 reservations and I had problems with both. Dinner reservations were changed to a time that wouldnt allow for the concert we are seeing. This happened twice. What started as a romantic getaway at a 5 star hotel ended up a big hassle.
Os funcionários são ótimos
Location is excellent! Close to almost everything! The room is nice, well decorated and very comfortable bed. the concierge service was excellent and the reception staff were friendly and competent.
Breakfast here is à la carte instead of a buffet. Regrettably, the waiting staff lack professionalism. During our five-night stay, our order was never fully remembered by the servers on a single day — they would always forget one item or another. In addition, the waiting time for food was consistently long, making this breakfast option impractical for anyone in a hurry. The range of menu choices was also quite limited. As for the housekeeping staff, they left bath towels lying on the sofa untouched instead of returning them to the bathroom or replacing them with fresh ones. Overall, I found the service team lacked professionalism.
Lage, Zimmerausstattung, Pool in einem zentralen gelegenen Stadthotel.
Das Abendessen im Fine Dining Restaurant war sehr durchschnittlich. Das Ambiente ist sehr schön und einladend. Der Champagner wird allerdings in normalen Küchengläsern serviert. Die Vorspeisen insgesamt okay, die Hauptgänge hat keiner von uns vieren als gut empfunden. Ein Durcheinander von Aromen und Saucen. Deshalb waren wir auch nur einmal dort.
Very appealing dining room ambiance very well presented and set.
Excellent attentive and helpful service.
The food came in good time and was very good not too elaborate but with a modern presentation.
Staff were so helpful
Nothing
Everything perfect ! Location, room, atmosphere !
Beautifully appointed. Very creative use of the Palace
Beautiful hotel and great location. Staff were very friendly and provided great service. Room was well appointed. Loved that it used to be a palace - great atmosphere.
Favorite place to stay in Lisbon. Great location, breakfast is amazing. Staff is friendly and helpful. Love going with the family since they have a pool, great to go for a mid-day break.
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