The One Palácio da Anunciada

Hotels
H10 Hotels
9.4 (1146 reviews)
Ruas das Portas de Santo Antão, 112-134 1150-268- , Lisbon , pt

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Small rooms
Cleaning issues
Limited amenities

Categories

Cleanliness
8.3
Some reviews indicate insufficient cleaning and old towels.
Service
10
Multiple reviews highlight excellent service and helpful staff.
Location
9.77
Positive sentiments regarding the great location of the hotel.
Room Quality
8.81
Mention of small rooms and issues with heating.
Amenities
8.76
Some amenities are limited and require advance booking.
Value for Money
9.79
Overall sentiment suggests good value considering the service and location.
Food and Beverage
9.75
Breakfast and dining experiences received high praise.
Overall Experience
10
General consensus indicates a wonderful experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Luxurious Accommodation
Experience 5-star luxury at The One Palácio da Anunciada in Lisbon. Indulge in air-conditioned rooms with top-notch amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer city views for a truly enchanting stay.

Relaxation and Wellness
Unwind in style with the hotel's seasonal outdoor pool, indoor pool, and fitness centre. Pamper yourself with a visit to the sauna or take a leisurely stroll in the beautiful garden. Your well-being is our top priority.

Gastronomic Delights
Start your day right with a delightful breakfast experience - choose from à la carte, continental, or American options. For other culinary cravings, savor delectable dishes at the on-site restaurant. A treat for your taste buds awaits!

Book now at The One Palácio da Anunciada for an unforgettable stay in Lisbon.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1146 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.79
Food and Beverage: 9.75
Overall Experience: 10
J
Jennifer Rustom couple us
9
very comfortable and convenient
Pros:

Did not have breakfast at hotel but lovely options are available right next to hotel.

Cons:

sometimes the Ubers found it difficult to find the location and were unable to pick up

2026-06-18 via Nuitee
S
Sharon extended_group gb
10
Wonderful stay . The service staff food excellent. We will be back thank you everyone for making my brother 60th weekend
Pros:

Fabulous location beautiful rooms. Pool and bar areas stunning

2026-06-16 via Nuitee
A
Andre Dylan solo_traveller ch
5
2026-06-14 via Nuitee
D
Debbie couple us
10
Lisbon was beautiful and the location of this property made it easy to immerse yourself into the surroundings.
Pros:

The central location was amazing. Staff were accommodating and helpful.

2026-06-13 via Nuitee
M
Manuela solo_traveller fr
8
Very Good!
Pros:

The location is absolutely PERFECT! The room was very comfortable, spacious and clean (bathroom as well).
The decoration & architecture of the hotel is very beautiful, it feels like a little oasis in the center of a busy city like Lisbon.

Cons:

The service at the pool bar was not the best, the pool staff were noisy, not professional enough for a 5 star hotel and they took ages to come see if we needed water or something to drink, I had to go see them at the bar and ask them for a menu twice in two days after being at the pool in front of them for at least 1 hour and 40 minutes. If not, the rest was just perfect :)

2026-06-12 via Nuitee
A
adriana couple br
7
Otima localizacao, funcionarios muito educados , cafe da manha delicioso , mas o quarto q fiquei era bem pequeno
Pros:

Cafe da manha excelente, localizacao

Cons:

Quarto bem pequeno

2026-06-11 via Nuitee
V
Varley family_with_children gb
10
Perfect.
Pros:

The staff are exceptional, we were treated extremely well and nothing was a problem. Many of the staff made small but meaningful relationships with my children that just were the cherry on top

Cons:

There was nothing I didn’t like. The hotel isn’t cheap, but, it’s 5* service and facilities. If you don’t want or need this I’m sure there are good options - I only say this so readers know we acknowledge the cost but believe it is more than worth it based on our values

2026-06-10 via Nuitee
J
Julia couple de
10
Außergewöhnlicher Aufenthalt
Pros:

Sehr freundliches Personal und es wird auf jedes kleine Detail geachtet. Man konnte als Gast entspannen und den Urlaub in vollen Zügen genießen

2026-06-09 via Nuitee
V
Valérie extended_group fr
9
exceptionnel
Pros:

Belle réfection d'une magnifique demeure, personnel pro et disponible
très bien placé dans une rue calme équipement prises et wifi top idéal pour pro
Superbe chambre très propre ouvrant sur terrasse permettant un accès direct par l'extérieur à la très belle piscine

Cons:

porte coulissante se ferme mal et donc bruyant entre chambre et salle de bain
trop peu de solutions pour poser ou accrocher dans la salle de bain
Décoration agréable et de bon niveau mais sans référence au passé des lieux dans les chambres et dans la plupart des parties communes

2026-06-08 via Nuitee
V
van Dierendonck solo_traveller nl
9
2026-06-08 via Nuitee
R
Reinhard family_with_children de
10
2026-06-07 via Nuitee
L
Linda extended_group ie
9
Loved it for our girls trip, would highly recommend to anyone
Pros:

Beautiful hotel, with incredible decor. Rooms spacious & bed so comfortable. Amazing location. Rooftop pool a welcome oasis in the city & from the heat. Great food & wonderful to eat breakfast outside

Cons:

Only downside was the sink in the bathroom was very slow to drain so the sink filled up quickly

2026-06-07 via Nuitee
R
Richard couple gb
9
Lovely base to explore Lisboa
Pros:

Location in centre of town . A quiet oasis , boutique and small.

Cons:

Breakfast a little haphazard . Complex menu creates mistakes perhaps?

2026-06-06 via Nuitee
D
Daren couple gb
10
Beautiful stay , comfortable good location. Rooms lovely and quite even being in central location.
Pros:

Location and quality of rooms and staff

Cons:

Nothing

2026-06-05 via Nuitee
L
Leroy couple gb
10
2026-06-04 via Nuitee
F
F5059KHsandyr Couples Miami, Florida
10
Beautiful hotel !
Pros:

Gorgeous hotel with a beautiful courtyard garden . We included breakfast in our stay and it was marvelous as you are able to choose from menu anything you desire made to order. Upon arrival at breakfast you are greeted with a divine assortment of bread basket. Our junior suite on the 4th floor was ample as well as the bathroom.

2026-06-03 via Tripadvisor
G
Gerard couple gb
10
2026-06-03 via Nuitee
E
ErikaW78 Couples Bethesda, Montgomery County, Maryland
10
Wonderful Stay!
Pros:

This is a beautiful hotel in a renovated palace. The hotel (public spaces and the rooms) is super clean, beautifully decorated, and truly lovely. The room we stayed in was also a great size (it was a king deluxe, I think). We also spent a few hours relaxing at the pool with a cocktail after a day of touring around, and it was so nice! The location is also walkable to almost everything we wanted to do and see as tourists, so it was super convenient, as well as beautiful. We also ate two nights at the wine bar, sitting at their outdoor patio, and it was delicious and so relaxing. The hotel staff, from reception to pool staff to the wine bar, were also very friendly and very helpful with whatever we needed. We truly had a wonderful stay!

2026-06-01 via Tripadvisor
F
Frank extended_group de
9
Ein wirklich toller Aufenthalt in einem hervorragend gelegenen Hotel
Pros:

Das Frühstück wurde a la carte serviert und war wirklich gut. Das liebevoll restaurierte alte Gebäude versprüht Eleganz und Seriosität; die angeschlossene Galerie unterstreicht das Ambiente des Hauses auf gelungene Art und Weise.

Cons:

Am letzten Tag (Sonntag) war der Chef vermutlich außer Haus - da hat's beim Frühstücksservice etwas gehapert, und der hauseigene Falkner war auch nicht anwesend, so dass die frechen Tauben recht aufdringlich teilhaben wollten. Wenn der Falkner nicht da ist, dann also lieber drinnen essen und dort nebenbei die Kronleuchter, die Stuckdecke und die großen Spiegel bewundern.

2026-06-01 via Nuitee
G
Gerd extended_group de
10
Pros:

hervorragende Küche und Service

2026-06-01 via Nuitee