Hacienda San Vicente

Hotels
8.4 (48 reviews)
KM 480 Carretera hacia San Francisco Peten , Flores , GT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Restaurant
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Non-functional amenities

Categories

Cleanliness
6.35
Room cleanliness lacked, found mold and spiders in the bathroom.
Service
9.99
Staff friendliness noted positively, particularly praised the dinner.
Location
9.86
Standard quality for this hotel tier, location near Flores is decent.
Room Quality
8.31
Room quality was decent but showed signs of neglect and mold.
Amenities
6.34
Swimming pool was not functional and a safety hazard.
Value for Money
7.3
Expensive for the services provided, particularly given the issues.
Food and Beverage
9.35
Breakfast quality varied significantly, buffet was appreciated on the second day.
Overall Experience
9.72
Mixed experience with positives but significant issues affecting overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:45

Property Description

Luxurious Amenities and Services

Hacienda San Vicente boasts an array of upscale amenities, including an outdoor swimming pool, lush garden, and a charming terrace for guests to unwind. Indulge in delectable meals at the on-site restaurant or seek adventure with the tour desk's assistance.

Comfortable and Stylish Accommodations

Each unit at the hotel is elegantly furnished, featuring a cozy seating area, a modern flat-screen TV, and a well-equipped private bathroom. Enjoy the convenience of air conditioning, a desk, and complimentary toiletries during your stay at Hacienda San Vicente.

Family-Friendly Fun

Families are in for a treat at Hacienda San Vicente with a fantastic children's playground and a thrilling water park on the property. Start your day right with a scrumptious American breakfast served fresh every morning.

Experience luxury and comfort at Hacienda San Vicente - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 48 reviews
Cleanliness: 6.35
Service: 9.99
Location: 9.86
Room Quality: 8.31
Amenities: 6.34
Value for Money: 7.3
Food and Beverage: 9.35
Overall Experience: 9.72
G
Gilmar • extended_group • us
10
Pros:

Just a beautiful place

2026-10-27 • via Nuitee
C
Camille • family_with_children • bz
9
Absolutely amazing!
Pros:

Beautiful place! Absolutely gorgeous grounds. Delicious breakfast and pools are perfect for families. Balcony has an area to relax and read or with family.

Cons:

Entrance is a bit dark at night. Lighting the chandelier would light it up and make an excellent touch.

2026-07-03 • via Nuitee
M
Mitchell • extended_group • us
9
Very good
Pros:

Like bet nose next to main road

Cons:

All super and exelent food

2026-04-02 • via Nuitee
U
Uwe • couple • de
9
2026-03-02 • via Nuitee
D
Del Cid • family_with_children • gt
8
2026-01-26 • via Nuitee
F
Frederick Valdez • couple • um
5
Great
Pros:

Location and setting food great

Cons:

No wifi or poor better service

2026-01-04 • via Nuitee
J
Jaqueline • family_with_children • gt
10
2025-12-17 • via Nuitee
J
Jaime • family_with_children • gt
10
2025-12-03 • via Nuitee
M
Mihaela • family_with_children • ro
1
Find better in Flores or nearby lake
Pros:

I liked the overall deco and feel of hacienda.

Cons:

Where to start:
1. Like in other places in Guatemala, although breakfast is advertised as included, turns out the kid can stay for free but not eat breakfast unless paid. After discussions with reception, they accepted for the kid not to pay. One morning that we were the only ones there, we were told we have only standard breakfast included ( eggs, the typical beans, fried platanos and a cube of cheese, juice and what passes locally for coffee-filter done one). Second day, surprise. Because more customers were there, we had a buffet on full display, with different eggs sausage, yoghurt, fruits the full story. First day they told us anything else than the "tipico" has to be paid.
2. Amenities - swimming pool was not functional one part was under construction the others unusable, fool of green slime and a safety hazard with chipped tiles.
3. Room-cleanliness lacked, I found mold on the toilet bowl and sink, spiders& webs all over the bathroom. Room was also moldy, the kid started coughing after first night.

2025-11-10 • via Nuitee
L
Laurent • extended_group • fr
4
Pros:

Chambres grandes et spacieuses, beaux bâtiments, 3 piscines en théorie

Cons:

Piscine en travaux, on a passé la journée ( même au petit dej() au milieu des marteaux piqueurs. Pas d' eau chaude dans notre chambre, l' odeur de Moisie pas terrible non plus😅 personnel nonchalant et menfoutiste. Petit dej assez moyen sans grand choix...bref cher pour les services proposés

2025-11-03 • via Nuitee
A
Annett • couple • de
9
Pros:

Die Freundlichkeit der Mitarbeiter, die Ausstattung der Zimmer und besonderes Lob an den Koch. Das Abendessen war einfach köstlich.

Cons:

Alles ok.

2025-10-04 • via Nuitee
E
Edgar • family
10
Pros:

Ample and private parking, pools are close by the food is excellent and the rooms are big and clean.

2025-06-02 • via Nuitee
J
John • group • us
10
Exceptional
2025-04-28 • via Nuitee
A
Argimiro
8
Pros:

The employees are very friendly. We found mildew in the bathrooms,the ac makes a lot of noise

2025-03-21 • via Nuitee
B
Bo • young couple • ca
10
Exceptional
2025-02-26 • via Nuitee
N
Nina • family with young children • us
6
NOT for tourists
Pros:

The wait staff at the restaurant were about the only good thing. Pool was also ok.

Cons:

DO NOT STAY here if you are a tourist and not there for some kind of wedding or business meeting. This hotel is not good because it’s in the middle of nothing, has no tourist infrastructure and the front desk staff are so u helpful. Also our room had lots of mold. NOT FOR TOURISM.

2025-01-05 • via Nuitee
T
Thijs • family with young children • nl
7
Good
Pros:

Pool, location

Cons:

Lots of noise at night from neighbouring bar
Tiny bathroom

2025-01-04 • via Nuitee
S
sergio • family
4
Pros:

Place looks very nice in pictures, but there are many flaws; such as the rooms do not have enough outlets, there is no hot/warm water, and the food service is okay. Pluses to the hotel is that the workers are friendly and welcoming

2024-12-18 • via Nuitee
L
Lara • young couple • us
9
Superb
2024-12-02 • via Nuitee
W
Wendy • partner
8
Pros:

Beautiful property.

2024-11-28 • via Nuitee