Drury Plaza Hotel Richmond

Hotels
•
Drury
9.6 (1900 reviews)
11049 West Broad Street , Glen Allen , US
+1 804-354-1542

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Value for money
Cons:
Room cleanliness issues
Rude employees in some cases

Categories

Cleanliness
8.66
Several reviews highlighted cleanliness but also noted issues with a moldy scent and a towel on the smoke detector.
Service
9.66
Consistently praised for friendly and helpful staff across multiple reviews.
Location
10
Multiple reviews emphasized the convenience and great nearby shopping options.
Room Quality
9.16
Positive comments on room size and comfort, with minor complaints regarding smell or maintenance.
Amenities
9.66
Appreciated for the breakfast options and evening buffet, along with other amenities.
Value for Money
10
Many reviews indicated that this hotel offered great value for what was paid.
Food and Beverage
9.66
Food quality was frequently noted as excellent, with suggestions for improvement on some options.
Overall Experience
10
Review sentiments were overwhelmingly positive, highlighting enjoyable stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Luxurious Accommodation

Located in Glen Allen, just 21 km from the Greater Richmond Convention Centre, Drury Plaza Hotel Richmond is a 3-star hotel offering top-notch amenities. The hotel features a fitness centre, a restaurant, and a bar, providing guests with everything they need for a comfortable stay.

Convenience at Its Best

Guests can enjoy the convenience of free private parking, a 24-hour front desk, and free WiFi throughout the property. Family rooms are also available, making it the perfect choice for both leisure and business travelers.

Relaxation and Entertainment

Unwind in the hot tub, stay active in the fitness centre, or grab a snack from the vending machines on-site. With a business centre available, Drury Plaza Hotel Richmond ensures that all guest needs are met seamlessly.

Book your stay at Drury Plaza Hotel Richmond for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

9.6
Based on 1900 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 10
Food and Beverage: 9.66
Overall Experience: 10
S
sue • couple • us
9
2026-10-13 • via Nuitee
S
Sue • couple • us
10
Nice. Dinner and drinks included 5:30-7pm.
Pros:

Everything!

Cons:

Nothing!

2026-10-13 • via Nuitee
R
Rich • couple • us
10
2026-10-08 • via Nuitee
A
Ashley • couple • us
10
2026-10-08 • via Nuitee
E
Earle • couple • us
9
2026-09-15 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-09-15 • via Nuitee
A
Antoinette • solo_traveller • us
10
2026-09-15 • via Nuitee
M
Maria • family_with_children • us
10
Pleasantly surprised - better than the Embassy-hands down
Pros:

Breakfast and snack(Lunch/dinner) tasty.

Cons:

N/A

2026-09-14 • via Nuitee
S
Shaniqua • couple • us
10
2026-09-14 • via Nuitee
P
Phylicia • solo_traveller • us
10
2026-09-14 • via Nuitee
L
Lamar • couple • us
10
Pros:

The support in the customer service

Cons:

Everthing

2026-09-14 • via Nuitee
S
Smith • couple • us
10
My stay was excellent The staff was helpful and friendly and respectful lovely staff.
Pros:

Overall I loved everything about my stay.

2026-09-13 • via Nuitee
N
NETYRON • couple • us
10
An awesome experience above and beyond 5 stars
Pros:

Everything. We were celebrating our 48th wedding anniversary and staying the first time at drury. When we checked in the front staff was very friendly and even gave us a bottle of wine and glasses to celebrate. The food and room were above and beyond exceptional. Nothing

Cons:

Nothing

2026-09-11 • via Nuitee
A
Apriline • family_with_children • us
9
2026-09-10 • via Nuitee
M
Musto • solo_traveller • us
10
2026-09-10 • via Nuitee
A
Amy • solo_traveller • us
10
Cons:

The charges were not clear, they made multiple charges on my credit card and I had to call for a breakdown. They should charge everything at once.

2026-09-09 • via Nuitee
N
Nikki • family_with_children • us
10
2026-09-09 • via Nuitee
L
Leslie • solo_traveller • us
10
Pros:

Carly at the front desk so nice and helpful. The room was amazing.

Cons:

Everything was good.

2026-09-09 • via Nuitee
P
Pinner • couple • us
10
Pros:

Breakfast was excellent and the Kickback snacks were a nice treat!

Cons:

Nothing! It was out first stay in a Drury but it will not be the last!

2026-09-09 • via Nuitee
C
Catherine • couple • us
9
It was my birthday I enjoyed every minute
Pros:

The fact that you serve meals. The helpful staff

Cons:

Outside seating

2026-09-09 • via Nuitee