Drury Plaza Hotel Richmond

Hotels
Drury
9.6 (1880 reviews)
11049 West Broad Street , Glen Allen , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Value for money
Cons:
Room cleanliness issues
Rude employees in some cases

Categories

Cleanliness
8.66
Several reviews highlighted cleanliness but also noted issues with a moldy scent and a towel on the smoke detector.
Service
9.66
Consistently praised for friendly and helpful staff across multiple reviews.
Location
10
Multiple reviews emphasized the convenience and great nearby shopping options.
Room Quality
9.16
Positive comments on room size and comfort, with minor complaints regarding smell or maintenance.
Amenities
9.66
Appreciated for the breakfast options and evening buffet, along with other amenities.
Value for Money
10
Many reviews indicated that this hotel offered great value for what was paid.
Food and Beverage
9.66
Food quality was frequently noted as excellent, with suggestions for improvement on some options.
Overall Experience
10
Review sentiments were overwhelmingly positive, highlighting enjoyable stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Luxurious Accommodation

Located in Glen Allen, just 21 km from the Greater Richmond Convention Centre, Drury Plaza Hotel Richmond is a 3-star hotel offering top-notch amenities. The hotel features a fitness centre, a restaurant, and a bar, providing guests with everything they need for a comfortable stay.

Convenience at Its Best

Guests can enjoy the convenience of free private parking, a 24-hour front desk, and free WiFi throughout the property. Family rooms are also available, making it the perfect choice for both leisure and business travelers.

Relaxation and Entertainment

Unwind in the hot tub, stay active in the fitness centre, or grab a snack from the vending machines on-site. With a business centre available, Drury Plaza Hotel Richmond ensures that all guest needs are met seamlessly.

Book your stay at Drury Plaza Hotel Richmond for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

9.6
Based on 1880 reviews
Cleanliness: 8.66
Service: 9.66
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 10
Food and Beverage: 9.66
Overall Experience: 10
D
Daya couple us
10
2026-08-29 via Nuitee
R
Roach couple us
10
ABSOLUTELY WONDERFUL!!!!!!
Pros:

EVERYTHING

Cons:

NOTHING

2026-08-28 via Nuitee
J
jackson solo_traveller ag
8
Pros:

Staff were amazing

2026-08-28 via Nuitee
J
Jackie couple us
8
2026-08-28 via Nuitee
S
Savannah couple us
8
2026-08-25 via Nuitee
M
Martha solo_traveller gb
10
Will definitely stay again
Pros:

We stopped here for one night halfway through a long road trip and the location was perfect for us. We arrived right at 3pm and were checked in by 3:01. All of the staff we met were very friendly and helpful.

The room was clean and spacious, with soap/shampoo/conditioner all provided in the bathroom. Beds were very comfortable and the hotel is very quiet overall.

The pool area is great. It was the perfect way to unwind after a long drive! We loved that it was indoor/outdoor, and the hot tub was really nice.

The 5:30 kickback dinner was an amazing perk. The food was better than expected for a free meal and there is PLENTY of it. All guests over 21 also get 3 free alcoholic beverages if desired, soft drinks and coffee/tea are always available. There's also free popcorn in the lobby if you want to take a snack back up to your room. Breakfast also had a wide range of options - you definitely won't go hungry staying here.

This will be our first choice from now on whenever we do this long drive!

2026-08-24 via Nuitee
M
Moreland couple us
9
Very good.
Pros:

Everything was good.

Cons:

Square pool not good for swimming laps.

2026-08-23 via Nuitee
P
penny family_with_children us
7
Cons:

Pool was cloudy and smelled for 4 days. Kids did not want to go in. I complained for 2 days. They said the pool test showed it was fine. I told them I owned a pool for 20 years and there must be something wrong with their test kit. There was no way it should be that cloudy. So I went there for pool but could not use it.

2026-08-23 via Nuitee
A
alexandrabK8978PQ Family
6
Disappointed this time...
Pros:

I have stayed here several times and always been very pleased, however this time I was very disappointed in the cleanliness of the hallways and the comfort of the room. The rooms are dated and I found the mattresses to be very soft and uncomfortable. They lack any character, are sparsely furnished and are showing signs of wear. The staff was WONDERFUL as was the food, but the hotel itself could benefit from renovation and improved cleaning.

2026-08-22 via Tripadvisor
C
Crystal couple us
10
Overall definitely would stay again & the price wasn’t too bad
Pros:

Everything was satisfactory. Very clean

Cons:

Breakfast she last a little longer. My guest said the night attendant had a very bad attitude when they arrived to pick up the 2nd key to the room.

2026-08-20 via Nuitee
K
Katie couple us
6
Cons:

Overcrowded insanity at dinner and breakfast

2026-08-19 via Nuitee
D
Daryl solo_traveller us
10
2026-08-18 via Nuitee
R
Robert Potter solo_traveller us
10
2026-08-18 via Nuitee
K
Kohlman couple us
8
We enjoyed the 5:30 kickoff and the restaurant in the evenings and it was very close to the Innsbrook Pavilion as we wer
Pros:

I loved the fact that it was handicap accessible everywhere we went in the building. The pool was nice especially because it was both indoor and outdoor. The room and bathroom were large enough to maneuver in and the bathroom was a great size and well appointed. We
Stayed on the 8th floor closest to the elevator and it was extremely quiet and the elevator was large enough for my husband in a wheelchair and my walker. My husband was even able to serve himself breakfast via the buffet.

Cons:

The bed was not very comfortable. I expected an upscale bed like other Richmond hotels but the room was otherwise well appointed and clean.

2026-08-18 via Nuitee
F
Frances family_with_children us
10
2026-08-17 via Nuitee
B
Betsy family_with_children us
9
Overnight "staycation" with kids
Pros:

Location is close to EVERYTHING. Hot breakfast and evening "kickback" options were a tremendous value when travelling with kids. It was a blessing not having to find a place for meals for 3.

Cons:

The pool and hot tub were CLOUDY. Hard to control with lots of guests using them, but minimally the facilities folks could shock it at night to get a handle on this each day before it gets too bad.

2026-08-17 via Nuitee
J
jrswan23 Business
10
Nothing Dreary about Drury Hotels
Pros:

Clean, comfortable, relaxing with a great atmosphere and delicious food! The staff was amazing

2026-08-14 via Tripadvisor
K
kristenh821 Family
10
Exceeded expectations, great value!
Pros:

This was a very affordable hotel that exceeded our expectations. My young boys enjoyed the popcorn in the lobby in addition to the indoor/outdoor pool. My husband and I enjoyed the fitness center and the evening “kickback” and breakfast. We had everything we needed and more when we stopped here on our way to OBX. A great way to start off our vacation and would love to stay at a Drury hotel again!

2026-08-14 via Tripadvisor
C
Chuck couple us
9
Would highly recommend and plan to be back. Wish there was more hotels !
Pros:

Fantastic!

2026-08-13 via Nuitee
R
Roan couple us
10
2026-08-11 via Nuitee