Hotel Bergsonne Rigi Kaltbad

Hotels
8.8 (259 reviews)
Fyrabigweg 1 , Rigi Kaltbad , ch
+41 41 555 87 75

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Welcoming staff
Beautiful views and cozy atmosphere
Cons:
Limited restaurant hours
Confusion with check-in process

Categories

Cleanliness
8.26
The rooms are clean but there were issues with receiving billing that caused some frustration.
Service
9.23
The reception staff were very welcoming, though there were some technological difficulties.
Location
8.77
The location offers fantastic views and is very peaceful, but accessing nearby restaurants can be challenging.
Room Quality
8.72
The rooms have beautiful views and are cozy, although check-in is self-service.
Amenities
8.75
The hotel provides basic amenities, though some features like the restaurant hours may limit options.
Value for Money
8.71
The overall experience provides good value, especially with quality food options available.
Food and Beverage
9.26
The fondue dinner was highlighted as magical and delicious breakfast was provided.
Overall Experience
8.73
Overall, a lovely experience with great staff and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:57

Property Description

Welcome to Hotel Bergsonne Rigi, your mountain retreat awaits!

Scenic Views and Relaxing Atmosphere
Located in picturesque Rigi Kaltbad, our hotel offers stunning mountain views from balconies in select rooms. The peaceful garden and terrace provide the perfect spots to unwind after a day of exploring.

Culinary Delights for Every Palate
Indulge in a culinary journey at our restaurant, where we serve a variety of local, international, and European dishes. Special dietary needs are catered to with our vegetarian, dairy-free, and vegan options.

Adventure Awaits
Whether you're a hiking enthusiast or a skiing lover, Hotel Bergsonne Rigi is the ideal base for outdoor activities in Rigi Kaltbad. Explore the natural beauty that surrounds our charming hotel.

Book your stay now and experience the beauty of Rigi Kaltbad with Hotel Bergsonne Rigi!

Important information:

This property is only reachable via train from Vitznau or Arth-Goldau, or by cable car from Weggis, as the village of Rigi Kaltbad is car-free.

Please note that this accommodations offers 24 h self check in via a check-in machine. The property will contact you with all the details after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 259 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
A
Alexander Rashchektaev • solo_traveller • ch
10
Pros:

View

Cons:

Tiny bathroom

2026-08-15 • via Nuitee
S
Sylke • couple • de
10
Pros:

Die Aussicht auf die Berge

2026-08-15 • via Nuitee
E
Ernst • couple • ch
5
Pros:

Die Lage war top. Frühstückbuffet war sehr gut.

Cons:

Restaurant war geschlossen. Zuwenig Personal. Eine einzige Person war zuständig für die Repzession, Zimmerreinigung und Reinigung der allgemeinen Räumlichkeiten. Umgebung der Anlage ungepflegt.

2026-08-13 • via Nuitee
S
Stefan • couple • ch
5
Nice hotel at a very nice location but rather overprized for the services provided overall.
Pros:

Staff (2 ladies) was very friendly and trying to do their best to accommodate all guests requests.

Cons:

Communication with any staff of the hotel prior of arrival was non existent. Although we did have a couple of questions re the room, we could not reach the hotel, neither by the 3 phone numbers given nor the official email. The hotel itself seemed to be understaffed and the lady at the front desk (upon check-in) overwhelmed with the request made for an extra bed during booking process a view day earlier.

2026-08-13 • via Nuitee
J
Judith • solo_traveller • ch
8
Pros:

Aussicht sensationell..Personal sehr freundlich..Zimmer zweckmässig...

Cons:

..wir wurden zum wirklich sensationellen Essen an einen zu kleinen Tisch neben der Türe zum Korridor gepfercht..

2026-08-10 • via Nuitee
S
Susanna • couple • ch
8
2026-08-07 • via Nuitee
T
Thomas • family_with_children • ch
8
2026-08-05 • via Nuitee
T
Thomas • couple • ch
9
Bel hotel, très bon repas du soir !
Pros:

La vue, le calme et le repas du soir 👍👍

Cons:

Ambiance un peu distante excepté de la part de Vitaly, très gentil et attentionné.

A la réception on ne devrait pas avoir quelqu’un qui ne parle pas allemand (et aucune langue officielle de Suusse, pourtant il y en a assez…)

2026-08-03 • via Nuitee
M
marcel • couple • ch
8
dieser uberraschungs aufenthalt war super. empfehlenswert!!
Pros:

das frühstück war einfach aber sehr fein. die aussicht ist wahrhaftig wie im bilderbuch. das abendmenue war die überraschung puur,eine gaumen freude.

Cons:

den fussmarsch vom bahnhof bis zum hotel.

2026-08-03 • via Nuitee
M
Maryna • couple • ch
10
Stato bello 🤩
Pros:

Bella vista , comodità in tutto !!consiglio per il relax qualsiasi

2026-08-02 • via Nuitee
B
BEAT RUDOLF • couple • ch
10
Einfach super!
Pros:

Alles (ausser der Anmarsch war streng für uns) 😉

2026-08-02 • via Nuitee
E
Ellen • couple • de
9
2026-07-22 • via Nuitee
H
Heidi • couple • ch
7
2026-07-21 • via Nuitee
P
Peter • couple • ch
8
Pros:

Besonders gefallen hat uns die Freundlichkeit des Personals und die Sicht auf See und Berge.

2026-07-18 • via Nuitee
H
Hannah • couple • us
10
Clean, comfortable, and amazing views.
Pros:

The room was clean and comfortable. The views were absolutely stunning. Staff were friendly and accommodating. I would absolutely stay here again.

2026-07-16 • via Nuitee
M
Margot • solo_traveller • ch
8
Pros:

Schon lange nicht mehr so freundliches und zuvorkommendes Personal angetroffen, danke

2026-07-14 • via Nuitee
M
Markus • family_with_children • ch
10
Pros:

Sehr freundlich und das Essen war top.

2026-07-13 • via Nuitee
N
Nicolas • couple • gb
9
2026-07-13 • via Nuitee
H
Halil İbrahim • solo_traveller • tr
10
Margerit
Pros:

Margerit çok güler yüzlü çok çalışkan ve misafirperver çok çok beğendik. Tekrar gitmek isteriz.
Otel odalar yarak havlu hersey tertemiz. Kahvaltı çok lezzetli kaliteli. Fiyat çok uygun.
Yani tekrar görüşmek üzere.
Sevgiyle kalın.

Cons:

Herşeyi sevdik.

2026-07-10 • via Nuitee
R
Rebecca • couple • ch
8
2026-07-08 • via Nuitee