The Mirage Resort & SPA

Hotels
Iberostar Hotels & Resorts
8.8 (1895 reviews)
Avenue Bettino Craxi , Hammamet , tn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Limited food options
Small room size

Categories

Cleanliness
6.79
Presence of cockroaches in the bathroom.
Service
10
Staff was very friendly and welcoming, creating a homey atmosphere.
Location
9.76
Central location with great access to history and culture.
Room Quality
8.8
Nice and spacious room, although some reported small size.
Amenities
8.25
Good pools and private beach, but limited children's entertainment.
Value for Money
9.78
Good price-quality ratio as per guest feedback.
Food and Beverage
7.74
Breakfast limited and repetitive buffet choices.
Overall Experience
9.29
Mixed reviews but the overall enjoyment of stay was evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 11:28

Property Description

Luxurious Accommodation

Experience comfort and style at The Mirage Resort & SPA, offering air-conditioned rooms with flat-screen TVs, private bathrooms, and stunning views of the sea or pool. Relax in the cozy seating areas and enjoy the convenience of complimentary slippers for your comfort.

Leisure and Activities

Indulge in a range of activities at the resort including tennis, table tennis, and bike rentals, perfect for guests seeking adventure and fun during their stay. Explore the area with car hire services available on-site and make the most of your vacation.

Exceptional Services

Enjoy the convenience of a private beach area, on-site restaurant, and bar, providing the perfect setting for a memorable dining experience. With free WiFi in shared areas and a 24-hour front desk, your needs are always met at The Mirage Resort & SPA. Book now for an unforgettable getaway.

Important information:

Il n'est pas autorisé de se baigner à la piscine vêtue de vêtements autres ques des maillots de bains appropriés (Pas de Burkini)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1895 reviews
Cleanliness: 6.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.25
Value for Money: 9.78
Food and Beverage: 7.74
Overall Experience: 9.29
H
Haythem family_with_children qa
1
very bad experience
Pros:

variety of food and gulf cars drivers was very respectful and helpful

Cons:

didn't care about their customers, maintenance and reception wasn't helpful and they didn't take any action against the escalation i made, more than 8 hours then to take action with change the room as the AC not working during this time slept in the floor front an AC not cooling where its working only Fan. the move me to another room not ready to occupied at 23:30 with my daughter slept in my hand. then second day they decide to compensate and change me to another room which's very late. thanks Mr Mohamed who take care but after get disappointed

2026-09-05 via Nuitee
B
Brahimi family_with_children ca
6
Pros:

The staff

Cons:

Mosquitos, food is bad, fridge didn’t function, the internet in my room didn’t function…

2026-09-05 via Nuitee
B
Beatriz family_with_children es
7
2026-09-05 via Nuitee
H
Halim solo_traveller dz
5
Déçu
Pros:

La nourriture pas plus

Cons:

Personnel du restaurant et l'équipement de la chambre

2026-09-05 via Nuitee
S
Sofiane family_with_children fr
3
2026-09-05 via Nuitee
A
Abdurrahman solo_traveller ly
7
Pros:

حجم المنتجع

Cons:

السعر مقابل القيمة

2026-09-05 via Nuitee
A
Alaiddin couple us
1
It’s very poor service and bad quality they serve their drinks in plastic cups and the building it’s too old not like th
Pros:

Nothing it should be 2 stars not 5

2026-09-05 via Nuitee
M
Mohamed couple eg
10
2026-09-05 via Nuitee
Z
Zakria family_with_children dz
8
On a passé un séjour agréable
2026-09-05 via Nuitee
S
Sofiane HADDAD. solo_traveller dz
6
Pros:

Tres bel emplacement, le complexe en lui même est exceptionnel, de très grande piscines et une tres belle plage.
Le personnel de la réception etait sympa et accueillant.

Cons:

Pour mon deuxième sejour dans cet hotel
Je confirme un air hautain d'un certain haut responsable.
Le staf du restaurant principal etait désagréable surtout pendant le dîner.
Des bungalows tres grands mais avec un un manque de lits flagrant. On trouve un grand lit double et juste un click-clack. On était une famille de 04 personnes et on devait trouver des solutions de fortune pour dormir.
Pour un 5 étoiles ??

2026-09-05 via Nuitee
B
Berni solo_traveller it
10
Pros:

Resort molto bello, piuttosto pulito e ben tenuto. Staff cordiale e disponibile. Colazione pranzo e cena a buffet con ampia scelta di pietanze sia locali che internazionali. Spiaggia abbastanza pulita e comunque mare cristallino. Il nostro bungalow in posizione centralissima tra mare e piscina era moderno, spazioso e ben tenuto; letti comodi, bagno molto spazioso, arredo elegante e tv iper. Aria condizionata ben funzionante e servizio pulizia ottimo. Bravi a tutto lo staff.
Posto Consigliatissimo, sopratutto con bambini grandi e piccoli che si divertiranno tantissimo nelle tre grandi piscine a disposizione, che hanno profondità per tutte le età ;)

Cons:

Le piscine, seppur molto belle e spaziose, avrebbero bisogno di una ristrutturazione, come anche la pavimentazione intorno che risulta essere piuttosto scivolosa quando bagnata quindi bisogna fare attenzione. Ma nel complesso ok

2026-09-04 via Nuitee
M
Miriam family_with_children tn
7
2026-09-04 via Nuitee
S
Salah couple fr
8
Cons:

La réception n est pas joignable par téléphone

2026-09-04 via Nuitee
N
Nicola family_with_children it
9
Qualità, gusto e relax immersi nel verde
Pros:

Qualità dei servizi, ottima cucina e una struttura immersa nel verde, ideale per un soggiorno all’insegna del relax e del benessere.

2026-09-04 via Nuitee
E
Emad family_with_children ly
6
Please take your attention about friendless of your staff
2026-09-04 via Nuitee
A
achraf extended_group ma
9
2026-09-03 via Nuitee
A
ahlem ghanmi solo_traveller ch
6
Pros:

I like the facilities wonderful.
The reception staff were amazing.
The food was good
The rooms were huge

Cons:

I had a bad experience with the spa guy who was super rude to us .
I reported the incident to the manger and he informed us that he will reported back to the concerned department as the spa is rented by an outside company and does not belong to the hotel.
The spa guy is unprofessional he was looking down at us saying that we should choose a certain massage as the others too expensive for us.
He was scolding me .
When I told him that I did not like the way he talked to me and that I will reported to the manger. He told do whatever you like I don't care.if you don't like the service go somewhere else .
His words made me shocked .
When I spoke with the manger he clearly informed me that we were not the first to complain since the morning. So this guy aladine is famous in the hotel by his rudeness.
Couple of guests heard as complaining about him and they jumped saying that they had similar experience.
I wish that the image of the hotel doesn't get damaged by the act of this person because everything else was good.

2026-09-02 via Nuitee
H
Houria couple fr
8
⭐⭐⭐⭐⭐Un très bel hôtel, avec un service au top ! Le personnel est tout simplement magnifique, et surtout, tout le person
2026-09-02 via Nuitee
S
Schirin solo_traveller de
8
Pros:

Pool und das Meer. Auch der Bungalow war sehr schön und praktisch.

Cons:

Andrang am Buffet, alkoholische Getränke minderwertig. Qualität vom Essen eher mittelmäßig.

2026-09-02 via Nuitee
L
lounis family_with_children dz
6
Pros:

La piscine manque considérablement de place à cause des réservations avec les serviettes
la plage c bon

Cons:

La restauration juste Normal
Je ne sais pas qcq il manque pour qu'il soit iberostar un 4 étoiles iberostar est bcp mieux que ce 5 étoiles

2026-09-02 via Nuitee