The Edgerley Suites

Hotels
8.3 (2910 reviews)
14 Edgerley Avenue , Auckland , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean apartments
Cons:
Noise issues from construction
Need for room updates
Dog barking issue

Categories

Cleanliness
7.88
General sentiment indicated the apartments were clean, but there were mentions of cobwebs and the need for a spruce-up.
Service
8.85
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.89
Reviews consistently praised the location for its convenience near major shopping areas.
Room Quality
7.84
Positive mentions of room size and comfort but noted some wear and tear and noise issues.
Amenities
8.37
Amenities were generally well-received, but some units lacked kitchenware.
Value for Money
8.33
Reviews indicated that it was reasonably affordable for the offered facilities.
Food and Beverage
7.88
No specific feedback on food; given a standard quality rating.
Overall Experience
8.35
Overall satisfaction was evident, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:01

Property Description

Luxurious 4-Star Accommodation:
The Edgerley Suites in Auckland offers upscale 4-star accommodation with private balconies, providing guests with a touch of luxury and a stunning view of the city.

Fully Equipped Units:
Each unit at the aparthotel is meticulously designed and equipped with modern amenities, including a fully equipped kitchen, a flat-screen TV, and a washing machine, ensuring a comfortable and convenient stay for all guests.

Convenient Location and Nearby Attractions:
Situated close to Auckland's key attractions, such as the Auckland War Memorial Museum and Auckland Domain, The Edgerley Suites offers a prime location for guests to explore the city easily. Book now and indulge in a memorable stay at The Edgerley Suites.

Important information:

Check-in starts at 14:00 and ends at 19:00. Guests arriving after 19:00 must notify The Edgerley Suites in advance to ensure accommodations.

Guests are required to show a photo identification, and credit card for incidental charges upon check in.

If guests do not have a credit card and only have a debit card, a pre-authorization or cash deposit of NZ$300 as a bond is required at check-in.

This deposit will be returned in full via the same method used for the deposit, subject to an inspection of the property.

Please be advised that all account settlements paid with a credit card including PayWave incur a 2.5% surcharge the total amount.

Please note that all Special Requests are subject to availability and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2910 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.35
Z
Zoé family_with_children nz
6
Despite all the bad stuff it was fine for just the night and the location being right next door to Westfield was good. B
Pros:

Location was excellent, it was clean in the sense that the kitchen and bathroom etc were clean but the facilities themselves were poorly taken care of. Free parking was a plus too.

Cons:

The carpet was disgusting. So stained literally everywhere that it made the place feel dirty. I wish i had taken photos because you need to see it to believe it, it was disgraceful. The TV cabinet was literally falling apart making the room look messy as well, bowed and borderline dangerous when travelling with a toddler like us. We had to make sure she didn’t touch or lean on it for fear it would break it and the tv would land on her. The beds were incredibly uncomfortable, really hard, you could feel metal bits jabbing at you and I was sore after sleeping on them. Thankfully we took our own pillows which improved the sleep slightly.

2026-05-30 via Nuitee
J
Justine couple nz
10
Pros:

Small but very good

2026-05-30 via Nuitee
J
Jamie extended_group au
8
2026-05-30 via Nuitee
A
Amy solo_traveller nz
7
Pros:

Staff were great, had an issue with our room and they moved us straight away.

Cons:

Carpets in the rooms are in need of a good clean

2026-05-29 via Nuitee
H
Helma couple nz
7
Convenient but needs updating . No sign of property inspection after cleaning.
Pros:

Location

Cons:

Very old, damaged and uncomfortable mattress with ends of springs sticking out. Insufficient utensils eg 1 spoon for 2 people, etc. Curtain hanging off hook in lounge and bedroom.

2026-05-27 via Nuitee
P
Patrice extended_group nz
9
Affordable large accommodation in Newmarket.
Pros:

Good location next to the 277 shopping mall. Very quiet, very large rooms. Best for friends and family.

Cons:

Nothing really.

2026-05-27 via Nuitee
A
Alex solo_traveller nz
10
2026-05-24 via Nuitee
L
Lawrence extended_group nz
8
Nice quite venue and great facilities
Pros:

Good service fr I’m m staff

Cons:

Nothing

2026-05-18 via Nuitee
G
Graeme couple nz
9
We will be back for another stay soon!
Pros:

We love staying at the Edgerley apartments. This was our Fourth time to stay at these apartments and we have always had a great stay.
The rooms are well appointed, comfortable and well equipped. The beds are very comfortable and if cooler, the heating is efficient.
Staff are very friendly and incredibly helpful.
Secure parking for your car is also a huge bonus.
The apartments are very close to the Westfield Mall( 5 minutes walk away) and lots of other shops.

Cons:

Nothing!

2026-05-18 via Nuitee
L
Lara solo_traveller nz
9
Pros:

Excellent location, clean and comfortable.

2026-05-16 via Nuitee
J
jodie solo_traveller au
7
Pros:

Easy access to shopping

Cons:

Stains on carpet, lounge. Spiders and spider webs. Thick dust. Couldn't sleep in room gave me asthma had to sleep on couch.

2026-05-15 via Nuitee
K
KAN LUNG family_with_children hk
10
2026-05-14 via Nuitee
K
Kasandra extended_group nz
8
2026-05-14 via Nuitee
S
Sundaram solo_traveller lk
8
Pros:

It was clean and nice .
Large room and sitting area. Very secure and comfortable

2026-05-12 via Nuitee
L
Lacretia solo_traveller nz
10
Pros:

Very close to nice restaurants and shopping. Easy safe parking. Nice central location.

2026-05-12 via Nuitee
S
Singh solo_traveller in
9
2026-05-11 via Nuitee
T
treajane solo_traveller nz
7
Pros:

would be good with tv in room instead of just the lounge and need better beds.

Cons:

beds uncomfortable

2026-05-11 via Nuitee
B
Bill couple nz
9
2026-05-10 via Nuitee
I
Ian family_with_children nz
5
Overall was disappointing, when we approached staff they argued with us.
Pros:

The location was very good.

Cons:

The apartment was not clean. I have stayed several times in the past and it has been great, this time very disappointing.

2026-05-09 via Nuitee
O
Olivia couple nz
7
2026-05-09 via Nuitee