Hotel Casa del Cerro

Hotels
8.3 (325 reviews)
3a avenida Norte Final # 12 , Antigua Guatemala , gt

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Family rooms
Garden
Laundry
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good value for money
Good amenities
Cons:
Inconsistent service
Breakfast management issues

Categories

Cleanliness
8.38
Rooms were clean and the staff maintained shared bathrooms often.
Service
7.85
Service quality varied; some negative experiences with staff communication.
Location
9.39
Great location close to central park and many restaurants.
Room Quality
8.84
Rooms were described as comfortable with good amenities.
Amenities
8.37
Provided amenities like Wi-Fi and Netflix, but shared bathroom was a minor inconvenience.
Value for Money
8.83
Good value for the price, with overall satisfaction regarding cost.
Food and Beverage
6.38
Breakfast issues reported; included meals weren’t well-managed.
Overall Experience
8.35
Overall experience was good but marred by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:51

Property Description

Charming Accommodation in Antigua Guatemala

Garden Oasis and Convenient Parking
Hotel Casa del Cerro, located just a short distance from popular museums and landmarks, offers a serene escape with a lush garden and private parking facilities.

Comfortable Rooms and Scenic Views
Each room at Hotel Casa del Cerro is thoughtfully designed with a desk, flat-screen TV, and some even boast picturesque garden views. The cozy patio and plush bedding ensure a relaxing stay for every guest.

Cycling Adventures and Nearby Attractions
Explore the vibrant surroundings with a bike rental option and visit nearby attractions like Hobbitenango and Pacaya Volcano. With a 24-hour front desk and airport transfers, your stay at Hotel Casa del Cerro promises convenience and comfort.

Book your stay now at Hotel Casa del Cerro for an unforgettable experience in Antigua Guatemala.

Important information:

Please note that when paying with credit cards an additional bank fee of 5% will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for GTQ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GTQ 75 per day.

Location

Guest Reviews

8.3
Based on 325 reviews
Cleanliness: 8.38
Service: 7.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 6.38
Overall Experience: 8.35
L
Lods solo_traveller fr
2
Pros:

Joli

Cons:

Deux points critiques
- à partir de 22h, il était difficile de rentrer à l'hôtel car on ne nous avait pas donné les clefs. Il fallait donc sonner, mais le personnel était peu réactif. Nous avons attendu dehors bien 15-20mn une fois avant que l'on nous ouvre à 22h
- notre voiture a été endommagée dans le parking privé et payant de l'hôtel. L'employée a affiché un mutisme total alors que nous lui montrions les dommages et répétait, comme un robot, que l hotel déclinait toute responsabilité. Aucun remboursement des frais de parking n'a eu lieu. La propriétaire, que mon mari a eu au téléphone, lui a dit sur un ton méprisant "vous n'avez qu'à me mettre un mauvais commentaire!"

Nous avons contacté par messages l'hôtel ensuite, aucune réponse de leur part.

2026-07-25 via Nuitee
L
Leticia solo_traveller gt
10
2026-07-20 via Nuitee
J
josue solo_traveller gt
9
Excelente servicio
Pros:

Las habitaciones muy cómodas y limpias. Muy buena atención

Cons:

La ubicación, pero de acuerdo al precio es entendible

2026-07-20 via Nuitee
N
Najarro solo_traveller gt
10
2026-07-20 via Nuitee
E
Estrella solo_traveller gt
7
Pros:

La ubicación

2026-07-20 via Nuitee
R
Riku solo_traveller fi
10
Pros:

Super-friendly staff!

2026-07-19 via Nuitee
A
Anke couple be
7
2026-07-16 via Nuitee
C
Carlos family_with_children gt
7
2026-07-15 via Nuitee
H
Helene couple de
9
2026-07-15 via Nuitee
H
Helene couple de
9
2026-07-15 via Nuitee
L
Lili Tapasco solo_traveller co
9
Pros:

Muy buena atención.

2026-07-13 via Nuitee
F
Filip couple cz
10
Clean and cozy room near centre
Pros:

- great quiet but central location
- helpful staff
- simple but very clean and cozy

2026-07-12 via Nuitee
Z
Zabala solo_traveller co
10
Pros:

Me encantó el aseo y el orden. Muy bonito a lado del Cerro. Se puede descansar muy bien sin ruido. El personal muy amable.

2026-07-11 via Nuitee
G
griet solo_traveller be
9
Pros:

Rustige ligging en toch op tien min in centrum. handig dat we konden parkeren. Ietwat gedateerde inrichting maar dat heeft zijn charme. Eten in de binnentuin.

Cons:

Enkel koffie bij ontbijt maar we kregen op vraag warm water zodat we onze eigen theezakjes konden gebruiken.

2026-07-11 via Nuitee
J
Jeimy solo_traveller cr
2
Mala experiencia, jamás lo recomendaría
Pros:

Nada

Cons:

Las instalaciones en malas condiciones, olor desagradable en las ropa de cama, en el servicio y baño. Muy lejos del centro

2026-07-09 via Nuitee
L
Lorena couple co
9
2026-07-07 via Nuitee
L
Leticia solo_traveller gt
10
2026-07-06 via Nuitee
B
Brittany couple us
9
Hotel asequible cerca del cerro
Pros:

El hotel queda ubicado diez minutos de la plaza principal y cinco minutos del sendero de Cerro de las Cruces. Los funcionarios fueron amables, el desayuno estaba bueno, tenía un gato lindo, y mantenía todo muy limpio y la cama fue cómoda. El precio fue muy razonable.

Cons:

El baño compartido no tenía agua caliente y durante la mañana hacía frío para bañarse.

2026-06-27 via Nuitee
R
Ricardo couple pa
8
2026-06-27 via Nuitee
S
Sonia solo_traveller es
8
Pros:

Cerca del centro, pero lo suficientemente lejos como para evitar el bullicio. Personal amable y habitación limpia

Cons:

La cama no me pareció nada cómoda, el colchón estaba hundido por un lado

2026-06-21 via Nuitee