Holiday Inn Express & Suites - Medford by IHG

Hotels
•
Holiday Inn Express
8.6 (453 reviews)
1375 Center Drive , Medford , US
+1 541-494-1818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms and public areas
Consistently praised breakfast buffet and staff
Convenient location near freeway, shopping, and restaurants
Friendly and helpful staff in many cases
Comfortable beds; rooms include fridge and microwave
Good parking and perceived safety
Cons:
Communication problems (early check-in requests ignored; key failures)
Pet policy/fees and at least one case of being denied a confirmed pet reservation
Pool issues (closed without notice or too much chlorine)
Low water pressure and slow-draining bathtub in some rooms
Small bath towels
Area described as a bit sketchy by one guest

Categories

Cleanliness
9
Multiple guests described rooms and breakfast area as very clean or spotlessly clean; generally a strong cleanliness record.
Service
8.2
Staff are frequently described as friendly and helpful (especially breakfast staff), but there are notable communication failures (unanswered early check-in requests, key problems, and a serious reservation/pet miscommunication).
Location
9.2
Many reviewers praised the convenient location with easy freeway access and proximity to shopping, gas, and restaurants.
Room Quality
8.4
Rooms are described as fresh, comfortable, and well appointed (fridge/microwave, good beds), though some guests reported low water pressure, slow-draining tubs, and small towels.
Amenities
8
Breakfast and parking are strong positives, but the pool had issues for some guests (closed unexpectedly or overly chlorinated) which lowered amenity satisfaction.
Value for Money
8.4
Multiple guests called this a good value for the money, though higher pet fees and occasional amenity issues tempered the perception of full value.
Food and Beverage
9.2
Breakfast/buffet repeatedly praised (including exceptional praise for the breakfast manager); minor preferences noted (egg style, milk options) but overall very strong.
Overall Experience
8.4
Mostly positive stays with clean rooms, good breakfast, and convenient location, but a few significant negatives (being denied a confirmed pet reservation, pool closure for a family) lowered some guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location
Located just a short distance from popular attractions like Oregon Cabaret Theatre and Ashland Library, Holiday Inn Express & Suites - Medford offers a central and convenient stay for guests looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with essential amenities such as a coffee machine, fridge, microwave, and flat-screen TV. The hotel also provides a business centre, gym, and free WiFi for added convenience.

Free Shuttle Service and Parking
Relax knowing that the hotel offers free shuttle service and complimentary private parking for guests, making transportation hassle-free during your stay.

Book your stay at Holiday Inn Express & Suites - Medford, an IHG Hotel for a convenient and comfortable experience in Medford.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFR

Location

Guest Reviews

8.6
Based on 453 reviews
Cleanliness: 9
Service: 8.2
Location: 9.2
Room Quality: 8.4
Amenities: 8
Value for Money: 8.4
Food and Beverage: 9.2
Overall Experience: 8.4
R
Richard • couple • us
10
Have stayed at this location several times, easy o and off interstate, good food and gas options
Pros:

Breakfast was as expected.

2026-10-29 • via Nuitee
M
Michael • couple • us
9
Good value for the money and has a very good breakfast.
Pros:

The location was great, easy access to the freeway. The breakfast was very good. We have stayed there before and will continue to stay there. A very good value for the money.

Cons:

I can’t think of anything I didn’t like. I can’t understand the high additional cost for having a pet but that seems to be universal at this point.

2026-10-29 • via Nuitee
P
Patsy • couple • us
10
2026-10-27 • via Nuitee
M
Matt • couple • us
9
Nice place to stay, zero communication on request.
Pros:

It was near where I needed to be.

Cons:

I requested early check-in, but the request was never even responded to.
The bare minimum should at least be a response saying yes or no.

2026-10-22 • via Nuitee
P
Patricia • extended_group • us
10
Good value and great location
Pros:

It was close to shopping center and different restaurants

Cons:

Everything was great

2026-10-20 • via Nuitee
Q
Quincy • solo_traveller • us
10
The location for this hotel was perfect because it was in the middle of everything. Walmart, restaurants, and other stor
Pros:

Very clean room and amenities within were great.

2026-10-20 • via Nuitee
M
Michael • family_with_children • us
10
Better rooms than Marriott!
Pros:

Fresh feeling. Nice peeps, Clean rooms with a fantastic breakfast!

Cons:

N/a

2026-10-14 • via Nuitee
S
Sinks • solo_traveller • us
9
2026-10-07 • via Nuitee
J
Jessica • family_with_children • us
10
2026-09-10 • via Nuitee
K
Karen • couple • us
10
2026-09-09 • via Nuitee
S
Smith • couple • us
10
2026-09-07 • via Nuitee
M
Melissa • couple • us
8
Had a great stay and hotel had everything we needed.
Pros:

Comfortable bed, reasonably clean, front desk was helpful and polite, fridge and microwave in room, breakfast was a plus, parking was great, and hotel seemed safe and secure.

Cons:

Bathtub had difficulty draining, water pressure very low, bath towels very small, and area was a bit sketchy.

2026-09-06 • via Nuitee
G
Greg S. • solo_traveller • us
9
2026-09-02 • via Nuitee
T
T538KLsusanm • Solo travel
10
Great buffet
Pros:

I stayed at this Holiday Inn Express and was thoroughly impressed by the woman who manages and prepares the breakfast buffet. Everything was spotlessly clean, the food was excellent, and she was consistently friendly, professional, and attentive. She clearly takes great pride in her work, and it shows. Highly recommend—thank you for making the mornings so enjoyable
P.s. I don’t know her name, but she’s from Santa Barbara.

2026-08-28 • via Tripadvisor
L
Lacey • family_with_children • us
10
Pros:

Nice and clean, easy check in.

2026-08-24 • via Nuitee
M
Michael • solo_traveller • us
10
Very nice accommodation
Pros:

It was clean and comfortable. Staff were friendly.

2026-08-16 • via Nuitee
J
Jerry • couple • us
8
Good place to spend the night!
Pros:

Better than most I've experienced.

Cons:

Would have appreciated a coffee maker in the room.

2026-08-12 • via Nuitee
J
John • family_with_children • us
9
It was conveniently located and a predictably good stay and the Holiday Inn Express.
Pros:

Breakfast was OK but I prefer the whole egg scrambled and the link sausages. It would be nice to have healthier and more nutritious whole milk.

2026-08-12 • via Nuitee
T
Tabitha • family_with_children • us
10
2026-08-12 • via Nuitee
H
Haley • solo_traveller • us
10
Pros:

Very clean, comfortable & quiet. Excellent breakfast too

Cons:

My room key didn't work on 2nd night & had to go to front desk to have it fixed.

2026-08-11 • via Nuitee