Holiday Inn Express & Suites - Elko by IHG

Hotels
•
Holiday Inn Express
9.1 (559 reviews)
2542 Ruby Vista Drive , Elko , US
+1 775-299-4800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Indoor pool
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Breakfast
Convenient Location
Cons:
Inconsistent Housekeeping
Limited Pool Heating
Suite Layout Confusion
Electrical Issue with Mini Fridge

Categories

Cleanliness
8.49
One review mentioned issues with housekeeping, indicating room cleanliness was not consistently maintained.
Service
9.46
Many reviews praised the staff for being friendly and helpful, indicating a strong service quality.
Location
9.5
The location received positive mentions, highlighting its convenience and safety.
Room Quality
8.95
Most reviews suggested rooms are clean and spacious, though one mentioned disappointment with suite configuration.
Amenities
8.98
Hotel amenities met general expectations, with good feedback on the fitness room.
Value for Money
8.94
General sentiment points towards good value, though one reviewer mentioned higher cost expectations.
Food and Beverage
9.49
Breakfast received particular praise for quality and convenience.
Overall Experience
8.96
Overall positive sentiment, with minimal qualifications concerning certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:04

Property Description

Modern Amenities
Holiday Inn Express & Suites - Elko offers top-notch facilities including an indoor pool, fitness center, and a round-the-clock front desk for your convenience.

Comfortable Accommodation
Relax in our well-equipped rooms featuring air conditioning, flat-screen TV, fridge, coffee machine, and a work desk. Enjoy free WiFi and some rooms even boast scenic mountain views.

Convenient Location
Located just 6 km from Elko Regional Airport, our hotel is easily accessible for travelers. Experience a seamless stay at Holiday Inn Express & Suites - Elko, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 559 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 8.96
C
Chelsea • family_with_children • us
4
Not worth the price. Staff was great but will not be back.
Pros:

The pool hours where nice. Open later than most. The front desk staff were very welcoming and kind.

Cons:

The breakfast was actually very underwhelming. For $250 for 1 single night I was expecting a better breakfast, more amenities, and a better room location. The breast was 100% all frozen prepackaged nasty food. The coffee tasted burnt and the ice machine everywhere we not working.

2026-09-13 • via Nuitee
C
Charles • family_with_children • us
10
Good
Cons:

Bed was too hard and pillows to soft…. But otherwise very nice and dependable

2026-09-13 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-09-12 • via Nuitee
O
Orozco • family_with_children • us
10
Perfect. Would stay again.
Pros:

Staff was so helpful and kind. Super clean.

Cons:

N/a

2026-09-12 • via Nuitee
C
cynthia l • solo_traveller • us
9
Pros:

This hotel was very clean! The breakfast was and hot and the staff friendly. They steived to keep all in order and clean

2026-09-11 • via Nuitee
N
Nancy • couple • us
9
2026-08-17 • via Nuitee
M
Michele • family_with_children • us
7
The stay was good for a one night stay going through to get home from a long road trip. I would stay here again but not
Pros:

Well I like that the property actually did a continental breakfast rather than a restaurant and didn’t have to pay extra for another person, which we had to at another location. I like the location and the front staff. The beds were comfortable.

Cons:

I did not like that the hot tub was across the street at another location. The sofa bed had crumbs and pepperoni stuck on it. That was very uncomfortable for a teen to sleep on it since the frame was bent as well.

2026-08-15 • via Nuitee
V
Virgilio • couple • us
10
It is worth the price
Pros:

The breakfast and water they provided

Cons:

Nothing

2026-08-14 • via Nuitee
R
Robert • couple • us
9
2026-08-05 • via Nuitee
E
Erica • family_with_children • us
9
2026-08-03 • via Nuitee
J
Jacob • solo_traveller • us
8
Pros:

Very comfortable, clean and quiet.

2026-08-02 • via Nuitee
N
N9346MPpamelab • Couples
10
Good stay in Elko
Pros:

The room was clean and reasonably quiet. Check-in staff were friendly. The breakfast had good variety and was nourishing. The best part was the pride and care Nevaeh took in providing the best possible breakfast experience. Despite getting up at a time when everyone is asleep, she was cheerful and kind, eager to help, and on top of keeping the tables clean and tidy.

2026-07-24 • via Tripadvisor
L
Lior • solo_traveller • il
8
2026-07-01 • via Nuitee
L
Lucinda • extended_group • us
8
Good stop along the way on a road trip.
Pros:

Convenience as a stop on a road trip, especially to have breakfast included.

Cons:

There was a mix-up with our reservation - expected a room to sleep 5, but that had been given away before we arrived, so we had to “bunk up”. However, in the morning they admitted their mistake and refunded us the difference.

2026-06-18 • via Nuitee
M
maria • couple • us
10
Pros:

Good

Cons:

Price

2026-06-18 • via Nuitee
D
DrMFoo • Family • Fremont, California
8
Bright and airy, but ADA accommodations fell short this time.
Pros:

The hotel is fairly new so it’s bright and airy. Room sizes are decent, staff were friendly and helpful.
What I look for in a hotel is: can I get a good night’s sleep? Can I get ADA accommodations? Does the breakfast have healthy options?
The mattress was comfortable, good sleep achieved. Bed too high for an average height woman of 5’ 4” to easily get into. I had to put 3” of my bottom on the mattress, roll onto the bed, then scoot over into the middle. The integrated duvet combo too warm. Wall a/c freezes you whether you’re in bed or sitting in the room. We turned it off so we could sleep. I pack a light blanket in case the duvet is too warm, which I needed to use.
ADA accommodations not available this time. Although we had the only car in the parking lot with a disability placard! Are non disabled people booking these rooms? The staff was able to find a portable shower chair for me, but it was an elongated wheelchair transfer chair that really doesn’t work for a half fixed-glass rectangular shower. If you put it in sideways it takes 2/3 of the shower space and you can’t reach the soap or shampoo. The best work-around is universal design so it works for everyone. 10 days ago we successfully booked one: excellent accommodations.
Breakfast: they do try. Good egg choices. Raisin Bran. Fruit. But in general the carbs were ultra processed and sugary. One coffee machine malfunctioning. Hot sauce available. They had hot chicken fajitas available at 5:30 the evening we checked in, which were decent.

2026-06-17 • via Tripadvisor
S
Scott • solo_traveller • us
7
Very nice hotel but overpriced. Watch out for added charges on your credit card.
Pros:

Great location. Clean hotel. Good breakfast. Feels safe. Plenty of parking. Easy freeway access.

Cons:

EXPENSIVE. Watch out for added fees on your credit card afterwards. Awful shower head....it dribbles out and takes an hour to rinse off. Definitely better value nearby.

2026-06-11 • via Nuitee
A
Antonio • extended_group • us
9
Comfy
Pros:

I was comfy,clean, and I took a quick swim. Really like it, it's just on the pricy side

2026-06-08 • via Nuitee
M
Mya • family_with_children • us
10
2026-05-08 • via Nuitee
C
Camper48338 • Couples
10
Great experience
Pros:

When we arrived at the Elko Nevada Holiday Inn Express and Suites, we were greeted and welcomed with a big smile from Jocelyn. Her enthusiasm and professionalism is something I hope to see at all the IHGs I visit, And I visit a lot of them

2026-05-04 • via Tripadvisor