Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Decent breakfast
Cons:
Cleanliness issues
Room size and quality concerns
Limited amenities

Categories

Cleanliness
6.75
There were multiple mentions of cleanliness issues, including a dirty toilet and a dusty trash bin.
Service
9.75
The staff was described as very friendly and helpful, providing good service.
Location
9.75
Several reviews highlighted the excellent location of the hotel.
Room Quality
7.75
The rooms had some complaints about being small and having inadequate amenities.
Amenities
8.25
Comments indicated a lack of some expected amenities, such as a kettle and decent coffee.
Value for Money
7.75
Some reviews suggested the hotel may not provide good value for its price, compared to private accommodations.
Food and Beverage
8.75
The breakfast was generally considered good, but with limited choices.
Overall Experience
9.25
Overall sentiment suggests a decent experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Luxurious Accommodation
New Hotel offers modern and comfortable rooms equipped with air conditioning, flat-screen TVs, and safes. Guests can relax in a private bathroom with free toiletries and a hairdryer.

Convenient Amenities
Enjoy complimentary WiFi, private parking, and a 24-hour front desk for a hassle-free stay. Indulge in a drink at the bar or savor a meal at the on-site restaurant.

Prime Location
Situated just 2 km from Sarajevo Airport, New Hotel provides easy access to Sarajevo War Tunnel and popular attractions like Latin Bridge and Bascarsija Street.

Book your stay at New Hotel now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Location

Guest Reviews

8.5
Based on 250 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 9.25
S
Sophie • couple • gb
10
One of the best hotels I tried out of four.
Pros:

The hotel is only 8 minutes away from the airport.
Around 25 minutes drive from town centre.

Staff very friendly and helpful.

The breakfast was amazing.

Room was very clean and fresh.

Cons:

The room didn’t have a kettle.

2026-09-19 • via Nuitee
I
Iuliia • couple • ru
8
2026-09-19 • via Nuitee
R
Richard • couple • nl
6
2026-09-19 • via Nuitee
I
ILARIA • couple • it
5
Cons:

Hotel posizione buona ma da rimodernare e da migliorare anche la colazione

2026-09-18 • via Nuitee
S
Salem • couple • sa
1
تجربه لن تكرر ابدا
Pros:

موقع الفندق قريب من المطار فقط

Cons:

سرير الطفل مكسور ماء الحمام مخرب جميع الاتجاه حاررر جدا

2026-09-17 • via Nuitee
D
Diugar • couple • it
6
Salvezza
Pros:

Il Check-In

Cons:

Non era al livello di un Albergo 4 Stelle

2026-09-12 • via Nuitee
M
mansour • couple • sa
8
Pros:

موقعه غير بعيد من المطار وسهولة التعامل وغير مزدحم لانه فتدق صغير وموظفة الاستقبال فاطمة بشوشة جدا وتجيب عن الاستفسارات بصدر رحب

Cons:

المكان يبدو مجدد لكن لا بأس

2026-09-12 • via Nuitee
D
Dario • couple • us
5
Great staff, the place itself needs work.
Pros:

The staff was great, as was the location.

Cons:

It’s badly needs maintenance: dirty carpets, stained bed sheets, shower head didn’t work well, toilet had some issues too.

2026-09-12 • via Nuitee
R
Ramo • solo_traveller • tr
7
Pros:

Konumu iyi.

Cons:

Odaların yenilenmeye ihtiyacı var.

2026-09-12 • via Nuitee
Y
Yveta • couple • cz
10
Příjemné překvapení
Pros:

Vše bylo perfektní od příjezdu do odjezdu, pokoj, snídaně, milé recepční dobré bonbonky na recepci

2026-09-09 • via Nuitee
F
Fatih • couple • nl
10
The hotel has everything you would expect from a good city hotel. Everything was very clean, and the breakfast was good
2026-09-08 • via Nuitee
M
Mohammed • couple • sa
7
Pros:

الفندق نظيف نوعا ما و لكن الغرف صغيرة جدا و الاثاث قديم و عند خروجنا قالو انكم اخذتوا مشروبات من ثلاجة الفندق تقريبا 6 علب و نحن لم نفتح الثلاجه ابدا واجهنا مشكله ورفضنا دفع اي مبلغ لاننا ماخذينا شيء

2026-09-02 • via Nuitee
A
Amela • solo_traveller • ba
10
2026-08-26 • via Nuitee
W
waleed • couple • ae
1
الغرف ماتستاهل قيمة الفندق
Cons:

سعر غالي على غرفه مش مريحه

2026-08-22 • via Nuitee
N
Natalia • couple • pt
6
Dificilmente voltaríamos
Pros:

A localização é excelente, a simpatia dos funcionários foi formidável, existência de estacionamento.

Cons:

O quarto tinha uma carpete extremamente suja, o frigorífico tinha um cheiro a peixe estragado.

2026-08-22 • via Nuitee
M
Moorcroft • solo_traveller • au
9
Pros:

Clean, staff were happy to help, room service had plenty of options which was good as there is not much nearby.

Cons:

The location isn't great for exploring but its not a detriment to the hotel as it's purpose is more geared towards being near the airport, which it was and this was useful for my last night before leaving

2026-08-21 • via Nuitee
A
Ali • couple • sa
7
Pros:

تعاون موظفي الفندق مع الضيف

Cons:

الغرف ضيقه والمفروض يكون 3 نجوم ما يرتقي للأربع نجوم.

2026-08-21 • via Nuitee
A
Abdulrahman • couple • sa
3
They clam 4 stars but should not be more than 2 stars
Pros:

Nothing

Cons:

Nothing I like

2026-08-21 • via Nuitee
S
Senad • couple • at
8
2026-08-20 • via Nuitee
H
Halit • solo_traveller • de
8
2026-08-20 • via Nuitee