Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Decent breakfast
Cons:
Cleanliness issues
Room size and quality concerns
Limited amenities

Categories

Cleanliness
6.75
There were multiple mentions of cleanliness issues, including a dirty toilet and a dusty trash bin.
Service
9.75
The staff was described as very friendly and helpful, providing good service.
Location
9.75
Several reviews highlighted the excellent location of the hotel.
Room Quality
7.75
The rooms had some complaints about being small and having inadequate amenities.
Amenities
8.25
Comments indicated a lack of some expected amenities, such as a kettle and decent coffee.
Value for Money
7.75
Some reviews suggested the hotel may not provide good value for its price, compared to private accommodations.
Food and Beverage
8.75
The breakfast was generally considered good, but with limited choices.
Overall Experience
9.25
Overall sentiment suggests a decent experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:36

Property Description

Luxurious Accommodation
New Hotel offers modern and comfortable rooms equipped with air conditioning, flat-screen TVs, and safes. Guests can relax in a private bathroom with free toiletries and a hairdryer.

Convenient Amenities
Enjoy complimentary WiFi, private parking, and a 24-hour front desk for a hassle-free stay. Indulge in a drink at the bar or savor a meal at the on-site restaurant.

Prime Location
Situated just 2 km from Sarajevo Airport, New Hotel provides easy access to Sarajevo War Tunnel and popular attractions like Latin Bridge and Bascarsija Street.

Book your stay at New Hotel now for a perfect blend of luxury and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 192 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 9.25
A
Aleksej • couple • de
10
2026-07-04 • via Nuitee
A
Ayhan • extended_group • nl
10
uitstekend
2026-07-03 • via Nuitee
M
Mariusz • couple • pl
8
Na jedną noc Ok.
Pros:

Śniadania Ok , było co wybrać . Nocleg tylko przejazdem do Albanii .

Cons:

Wyczuwalny zapach wilgoci.

2026-07-03 • via Nuitee
S
Sanja • couple • de
7
2026-07-01 • via Nuitee
R
Rado Van L. • solo_traveller • sk
4
Pros:

Fatimin (recepčná) prístup na recepcii s vybavovaním potrebných naležitosti ohľadom ubytovania.

Cons:

Potrhané posteľné prádlo (deravé), rozbite zrkadlo na dverach kúpelne, upchata sprchovacia hlavica, provizórne zaistená sklenná stena sprchovacieho kútu to všetko izba 103.
Zanesený kávovar v jedálni, ktorý by si zaslúžil vyčistiť, "kávu" urobil až na tretí pokus.

2026-06-29 • via Nuitee
M
Musab • solo_traveller • om
4
Pros:

Friendly great staff in the front desk

Cons:

Unfortunately the rooms need to be refurbished it's old and need to be maintained I'II would not recommend any one stay on it

2026-06-29 • via Nuitee
H
Hamdija • family_with_children • it
8
2026-06-26 • via Nuitee
I
Ilia • extended_group • ru
10
2026-06-24 • via Nuitee
N
Nedim • solo_traveller • no
7
2026-06-24 • via Nuitee
J
Jakob • solo_traveller • se
6
Helt okej
Pros:

Rummet var fint och fräscht

Cons:

Toalettdörren gick inte att låsa, frukosten var inte bra. Lite att välja på samt allt var varmt och ofräscht

2026-06-23 • via Nuitee
B
bseyrek • solo_traveller • tr
10
2026-06-23 • via Nuitee
M
Michał • family_with_children • pl
7
2026-06-22 • via Nuitee
M
mirkoli • solo_traveller • hr
8
2026-06-20 • via Nuitee
L
Larisa • solo_traveller • ro
10
2026-06-19 • via Nuitee
E
Emir • couple • ba
1
Pros:

Nicht zum weiterempfehlen wirklich Katastrophal

Cons:

Dreckig unfreundliche keien 2 sterne mein auto wurde am Parkplatz sogar beschädigt

2026-06-18 • via Nuitee
S
Sehrijad • solo_traveller • gb
10
2026-06-17 • via Nuitee
P
Petrovic • solo_traveller • rs
5
2026-06-10 • via Nuitee
K
Khan • solo_traveller • gb
9
2026-06-10 • via Nuitee
N
Nathalie • couple • ch
9
Pros:

Sehr freundliches Personal. Sehr speditiv. Es liegt nahe am Flughafen, ca 5 Min mit dem Auto.

2026-06-07 • via Nuitee
G
Gerard • solo_traveller • nl
8
2026-06-05 • via Nuitee