Great Malvern Hotel

Hotels
9 (1568 reviews)
Graham Road , Great Malvern , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1568 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
B
Barry • solo_traveller • gb
10
Nice place , nice staff , great breakfast. Nice atmosphere all round.
Pros:

Clean , tidy , unique,

Cons:

No air con in room

2026-07-25 • via Nuitee
P
Paul • couple • gb
9
Very comfortable and enjoyable stay
Pros:

Traditional and friendly feel. As elsewhere reviewed, excellent breakfast table service with great choices.

Cons:

Might be difficult to park if busy?

2026-07-24 • via Nuitee
W
Wynne • solo_traveller • gb
9
2026-07-24 • via Nuitee
L
Lesley • solo_traveller • gb
8
Ideal base for family visit.
Pros:

Comfortable & welcoming

Cons:

Parking limitations

2026-07-23 • via Nuitee
B
Barry • solo_traveller • gb
10
Pros:

Comfortable central hotel convenient for the theatre. Good breakfast and quiet room (14)

2026-07-22 • via Nuitee
P
Paul • couple • gb
9
Ideal central located hotel for our break in Great Malvern
Pros:

Great location, lovely welcome, nice room, great pies for supper and exceptionally good breakfast (all served - no buffet)

Cons:

That we were only booked in for one night!

2026-07-21 • via Nuitee
L
Laura • family_with_children • gb
10
2026-07-20 • via Nuitee
D
Deborah • solo_traveller • gb
8
Pros:

Good location nice bar area

Cons:

Nothing

2026-07-20 • via Nuitee
D
Deborah • couple • gb
8
Pros:

Fab location, great breakfast.

Cons:

Very energetic staff member who didn’t always judge whether we wanted a peaceful breakfast. Some comments made in good humour were borderline personal. Wasn’t offended as such, but somewhat surprised by his manner!

2026-07-20 • via Nuitee
R
Rowe • solo_traveller • gb
9
2026-07-17 • via Nuitee
S
Steve • couple • gb
9
Very comfortable and relaxing stay, great location, lovely town, would go back and stay again
Pros:

Fabulous central location
Staff very friendly and helpful
Quirky retro feel

Cons:

NA

2026-07-17 • via Nuitee
C
Ceri • couple • gb
8
Lovely traditional hotel with a superb breakfast
Pros:

Excellent location close to Malvern Theatres, loved the excellent breakfast, very clean room and the bowl of old fashioned sweets in the room was a cute, and appreciated, touch !

Cons:

We stayed during the heatwave in July so we’re grateful for a powerful tower fan provided and the ability to open the sash windows wide. Even so it was very hot in the room

2026-07-14 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Fantastic location and the staff very friendly. Great breakfast.

Cons:

All good

2026-07-13 • via Nuitee
Y
Yun-Hsuan • solo_traveller • gb
10
Pros:

Excellent location, comfortable bed

Cons:

No air conditioning, but with the fan it wasn’t too bad

2026-07-10 • via Nuitee
S
Stuart • solo_traveller • gb
9
Pros:

Good size room, great breakfast, friendly staff

2026-07-10 • via Nuitee
D
David • solo_traveller • gb
9
2026-07-10 • via Nuitee
H
Henry • solo_traveller • gb
9
2026-07-08 • via Nuitee
R
Rob • solo_traveller • gb
9
Pros:

Location

Cons:

Bar empty.

2026-07-07 • via Nuitee
O
Oliver • solo_traveller • gb
9
Pros:

Very friendly staff, nice bar downstairs, parking outside, comfortable room. Really lovely breakfast served quickly and with good coffee.

Cons:

The rooms are rather stuffy and warm in the hot weather, but to be expected in an old building, and there was a big sash window to let in fresh air.

2026-07-06 • via Nuitee
J
Janet • couple • gb
10
Wilber returning
Pros:

Location for the theatre and good value

Cons:

Stairs quite narrow and difficult for the older generation

2026-07-06 • via Nuitee