Great Malvern Hotel

Hotels
9 (1605 reviews)
Graham Road , Great Malvern , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Common areas need updating
Parking can be unpredictable

Categories

Cleanliness
8.14
Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61
Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65
Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1
Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63
Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59
Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14
The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11
Overall sentiment is very positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:49

Property Description

Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.

Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.

Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.

Important information:

Food is served daily for Lunch & Dinner. (Monday - Saturday 12pm - 2pm & 5.30pm - 8pm. However, on Sundays we do not serve Lunch & Evening meals. Staff are able to telephone a take-away for you or alternatively make a reservation at a restaurant close-by.

Please note that parking spaces are offered on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1605 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
S
SANDRA • family_with_children • gb
8
Hotel was very comfortable and provided a good base to explore.
Pros:

The hotel was comfortable and offered a good breakfast.

Cons:

N/a

2026-09-19 • via Nuitee
L
Larisa • solo_traveller • gb
10
2026-09-16 • via Nuitee
H
Holly • solo_traveller • gb
10
Wonderful stay in Malvern!
Pros:

Wonderful stay! Comfortable room, wonderful breakfast. Very well located. Lovely staff. Highly recommend

2026-09-16 • via Nuitee
C
Chris • couple • gb
6
Good breakfast but disappointing room.
Pros:

Breakfast was good and the staff member at breakfast was very helpful.
Great central location.
Nice dirty boot tray.
Clean bathroom.

Cons:

Limited parking.
Fire exit door to roof in room.
Dead bird feathers on roof outside window.
Very noticeable smell in room.
Half finished coffee milk drink in fridge on arrival.
Lack of plug and USB sockets.
Ripped towel.

2026-09-15 • via Nuitee
C
Catherine • couple • gb
8
2026-09-14 • via Nuitee
E
elaine • family_with_children • gb
8
Pros:

The staff in breakfast and reception

Cons:

The carpark

2026-09-14 • via Nuitee
D
David • solo_traveller • gb
9
A real gem in the centre of Malvern
Pros:

The hotel is handily placed in the centre of Malvern. The welcome was warm and friendly and all the staff were excellent. The hotel bar had a great choice of Ales and I enjoyed dinner. There was a downstairs bar that showed the football. My room was clean and the bed was comfortable. The bathroom looked recently decorated. Breakfast (and service) was excellent. I would definitely stay again.

Cons:

Nothing

2026-09-14 • via Nuitee
G
Gnanapragasam • couple • gb
1
very poor
Pros:

staff were friendly

Cons:

the property very badly needs to be decorated and upgraded. the proerty is stuck in the 60s. although we paid for 3 nights we left after one night . moved to another hotel. lost the two nights paymnet

2026-09-13 • via Nuitee
H
Happycath78 • solo_traveller • fr
10
Pros:

L'accueil du personnel

2026-09-12 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-11 • via Nuitee
D
Deetours • solo_traveller • gb
7
Quite nice
Pros:

Breakfast was a highlight - and well served.

Cons:

Reception was sleepy. Room was ordinary but expensive.

2026-09-11 • via Nuitee
D
Donald • couple • gb
9
Excellent location and breakfast
Pros:

Studio was large and nicely decorated. Just over the road from the hotel but private

Cons:

Parking a bit limited

2026-09-10 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-10 • via Nuitee
J
Julian • solo_traveller • gb
9
Excellent location, great staff and fantastic breakfast. Great value for money
Pros:

Excellent location easily walkable from the train station, great staff and fantastic breakfast. Great value for money.

Cons:

Nothing

2026-09-09 • via Nuitee
P
Philip • solo_traveller • bm
10
2026-09-07 • via Nuitee
K
Kevin • couple • gb
9
2026-09-06 • via Nuitee
F
Fernando • solo_traveller • gb
8
2026-09-06 • via Nuitee
A
Angela • extended_group • gb
10
Perfect location and atmosphere. Thank you.
Pros:

Friendly attentive staff. Lovely room. Quiet. Excellent food.

2026-09-06 • via Nuitee
A
Alexis • family_with_children • ch
9
Pros:

Location, manager, professionnal services, spectacular breakfast.

Cons:

Overnight traffic

2026-09-04 • via Nuitee
K
kevin • solo_traveller • gb
10
Pros:

Location, Breakfast, room

2026-09-02 • via Nuitee