Staybridge Suites Montgomery - Downtown by IHG

Hotels
•
Staybridge Suites
8.4 (668 reviews)
275 Lee Street , Montgomery , US
+1 334-532-0700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly/helpful staff
Clean rooms
Swimming pool
Breakfast / complimentary evening offerings
Convenient parking / walking distance to downtown
Gym
Quiet / relaxing atmosphere
Cons:
Bed comfort issues (too soft or too hard)
No hot water reported in at least one stay
Housekeeping inconsistencies / limited hours
Broken or missing amenities (ice machine, some washers, hair dryer)
High pet fee and parking charges
Weak shower water pressure and musty AC smell (allergy issue)
Breakfast shortages on at least one occasion (no eggs/limited items)
Room canceled without notification

Categories

Cleanliness
8.9
Multiple reviews explicitly note clean rooms and overall hotel cleanliness; a few mention a musty AC smell and occasional missed housekeeping which slightly lowers perfection.
Service
9.2
Staff repeatedly described as very friendly and helpful, with positive check-in experiences and evening complimentary offerings; some complaints about limited housekeeping hours temper this slightly.
Location
9.5
Location is frequently praised (walking distance to downtown, convenient to restaurants and events); this is one of the strongest, consistently positive aspects.
Room Quality
6.5
Mixed signals: some rooms described as comfortable and clean, but multiple guests reported bed comfort issues (too soft or rock-hard), a sticking bedroom door, cancelled room without notice, no hot water in at least one stay, and weak shower pressure.
Amenities
8
Positive mentions for pool, gym, social hour/complimentary drinks and breakfast; negatives include broken ice machine, some laundry machines out of order, missing in-room hair dryer and lack of on-site restaurant.
Value for Money
6.8
Several guests felt the property was overpriced given amenity and service shortfalls (notably an unusually high pet fee and parking charges); others felt they received good value, producing an overall below-target score.
Food and Beverage
8.3
Breakfast is repeatedly noted as a positive with good selection and complimentary evening offerings; isolated complaints about missing breakfast items (eggs/bacon due to a broken stove) reduce the score slightly.
Overall Experience
10
Aggregate sentiment leans very positive: many reviewers called the stay comfortable, relaxing, and would return, citing friendly staff, cleanliness, and location as primary reasons for an excellent overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Staybridge Suites Montgomery - Downtown, an IHG Hotel offers a convenient stay in Montgomery, close to key attractions such as Civil Rights Memorial and Montgomery Performing Arts Centre. Enjoy complimentary WiFi, a seasonal outdoor pool, and a fitness centre during your 3-star hotel experience.

Multilingual Reception Staff
Feel at ease with our reception staff fluent in English and Spanish, ready to assist you throughout your stay.

Nearby Attractions
Explore the city with ease as popular landmarks like Rosa Parks Museum, Dexter Avenue Baptist Church, and Alabama Capitol are just a stone's throw away.

Book your stay at Staybridge Suites Montgomery - Downtown, an IHG Hotel for a memorable experience in Montgomery.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 668 reviews
Cleanliness: 8.9
Service: 9.2
Location: 9.5
Room Quality: 6.5
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 10
M
Miguel • extended_group • us
9
2026-10-23 • via Nuitee
H
Helen • couple • gb
8
Comfortable stay
Pros:

Location, nice swimming pool & good suite

Cons:

Nothing

2026-10-20 • via Nuitee
S
Suzanne • extended_group • us
9
2026-10-13 • via Nuitee
M
Mary • solo_traveller • us
10
2026-10-10 • via Nuitee
S
Sally • couple • gb
10
Lovely stay in Montgomery
Pros:

Spacious and clean room
All staff very friendly and helpful
Good breakfast
Didn’t use the pool or laundry room but this was a great addition
Brilliant location
Convenient in site parking

Cons:

Nothing all good

2026-10-08 • via Nuitee
M
Mark • couple • us
6
Over all a good stay.. would have been better with hot wayer
Pros:

The location, people were nice

Cons:

No hot water, didn’t clean room

2026-10-07 • via Nuitee
M
Marek • family_with_children • us
8
It was ok
Pros:

Location

Cons:

Needs to be better maintained

2026-09-14 • via Nuitee
B
Bennie • couple • us
10
Pros:

Location

2026-09-12 • via Nuitee
B
Brenda • solo_traveller • us
8
Pros:

Near the event I was at

Cons:

I thought I was going to have a living space, additional to the bedroom.

2026-09-11 • via Nuitee
J
Jesie • couple • us
6
Basic necessities were met.
Pros:

We only stayed for one night, but the area seemed clean. The hotel is within walking distance of a park. The pool area was fun. The social hour was a nice touch.

Cons:

The air conditioning unit had a musty smell that irritated my allergies. The water pressure in the shower was weak and it was difficult to get the desired water temperature.

2026-09-10 • via Nuitee
C
CLEOPATRA • solo_traveller • us
10
2026-09-07 • via Nuitee
B
Bonna • solo_traveller • us
10
2026-09-02 • via Nuitee
Y
Young • couple • us
10
2026-09-01 • via Nuitee
Y
Young • couple • us
10
2026-09-01 • via Nuitee
S
StamfordBridge1905 • Couples
10
Excellent Hotel
Pros:

We chose this hotel as we were staying in Montgomery for a few days. It had everything that we wanted and we were not disappointed. The hotel staff were all very helpful and friendly. The hotel was clean as was our room, which was also very comfortable. A good breakfast was on offer with a good selection of food. The complimentary drinks and food on offer on some evenings was also a very nice touch.

2026-08-24 • via Tripadvisor
G
GUANGYUAN • couple • us
2
2026-08-17 • via Nuitee
B
Brooke • couple • us
10
2026-08-11 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-08-10 • via Nuitee
F
Freeman • couple • it
8
2026-08-09 • via Nuitee
S
Shirlacia • solo_traveller • us
10
I enjoyed my time there.
Pros:

It was convenient

Cons:

It was good to me.

2026-08-07 • via Nuitee