Holiday Inn & Suites - Savannah Airport - Pooler by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (266 reviews)
100 Outlet Parkway , Pooler , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Comfortable beds
Nice pool
Exceptional staff
Pleasant/comfortable stay
Cons:
Charged for breakfast / no complimentary breakfast
Room smelled funny
Needs new flooring / upgrades
Overcharged / poor handling by staff
Limited TV channels

Categories

Cleanliness
9.7
Multiple reviews call the rooms 'clean' and 'extremely clean', though one mentions a room that 'smelled funny' — overall cleanliness is strongly positive with isolated issues.
Service
8.6
Service is mixed: some guests praise 'exceptional' staff and say stays are pleasant, while others report being overcharged and feeling misled; overall service leans positive but inconsistent.
Location
10
Location is repeatedly listed as a pro across reviews, indicating a clear strength for this property.
Room Quality
7.6
Beds are described as very comfortable, but issues such as a funny odor and requests for new flooring/upgrades indicate room quality is average-to-good with some needed updates.
Amenities
9
Amenities are positively mentioned (nice pool) and general facilities are satisfactory; no major amenity complaints besides breakfast policy (handled under F&B).
Value for Money
6
Several guests complain about being charged for breakfast and one reports a large unexpected overcharge — value is a clear weak point for some visitors.
Food and Beverage
6.2
Multiple mentions of being charged for breakfast or not receiving complimentary breakfast lower the F&B score; limited TV channels noted but separate from F&B.
Overall Experience
8.5
Overall impressions are mixed-to-positive: many say they would return and find the hotel comfortable and pleasant, but billing/food issues and occasional room complaints temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location
Located in the Pooler district of Savannah, Holiday Inn & Suites - Savannah Airport - Pooler, an IHG Hotel is situated close to popular attractions like Franklin Square, Ships of the Sea Museum, and City Market, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodations
Guests can enjoy well-appointed rooms at this 3-star hotel, each featuring a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even offer a seating area for added comfort, ensuring a relaxing stay for all visitors.

Modern Amenities
With free WiFi and a 24-hour front desk, Holiday Inn & Suites - Savannah Airport - Pooler provides convenience and connectivity for guests. Additionally, the hotel is just 4 km away from the Savannah/Hilton Head International Airport, perfect for travelers needing easy access to transportation.

Book your stay at Holiday Inn & Suites - Savannah Airport - Pooler for a memorable and convenient Savannah experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 266 reviews
Cleanliness: 9.7
Service: 8.6
Location: 10
Room Quality: 7.6
Amenities: 9
Value for Money: 6
Food and Beverage: 6.2
Overall Experience: 8.5
K
Katherine • couple • us
5
Mediocre
Pros:

Location

Cons:

They charge for breakfast. It’s a holiday inn express. Too much money to then have to pay for breakfast

2026-10-10 • via Nuitee
D
Denise • solo_traveller • us
7
Pros:

Location

Cons:

Room smelled funny. Needs new flooring and upgrades

2026-10-09 • via Nuitee
N
Nina • couple • us
10
2026-08-25 • via Nuitee
D
Donna • family_with_children • us
1
They pretended they were doing something for me and then $192 later they had done nothing to help me. It cost me more fo
Pros:

It was clean. It was comfortable, but they fed me a line of crap when I was in a very bad situation.

Cons:

I did not like how they made me think one thing like they were helping me and then I didn’t know until a day later they had way overcharged me so I will never be back there

2026-08-04 • via Nuitee
R
ronnie • solo_traveller • us
9
2026-07-25 • via Nuitee
G
Gerald • couple • us
10
2026-07-17 • via Nuitee
S
Sherri • family_with_children • us
10
Quick, nice, and easy!
Pros:

Beds were very comfortable, nice pool also.

Cons:

Nothing

2026-07-04 • via Nuitee
L
lynn • couple • us
10
Very comfortable and pleasant. I only stay at this hotel when going to Florida
Pros:

I absolutely love this hotel. The staff is exceptional and the rooms are extremely clean

Cons:

A few more channels on the tv would be nice

2026-07-01 • via Nuitee
L
LaCysha • couple • us
6
Pros:

Convinced to interstate

Cons:

All the guest that stayed here was not given complimentary breakfast

2026-05-15 • via Nuitee
G
Garcia Z • extended_group • us
2
2026-05-14 • via Nuitee
K
Kerriyanna • couple • us
9
Will be back for more stayes
Pros:

Clean and nice stay

Cons:

Loved it

2026-05-13 • via Nuitee
M
Mahsa.mdi • solo_traveller • ir
1
2026-05-08 • via Nuitee
C
Claire • solo_traveller • us
10
2026-05-05 • via Nuitee
M
Melissa • family_with_children • us
8
Pros:

Easily located off the highway with food close by.

Cons:

There was something handmade covering the smoke detector in the bathroom and the front desk associate when we left was literally asleep elsewhere not working

2026-05-03 • via Nuitee
Y
Yashica • solo_traveller • us
9
Pros:

I like the customer service. Faye at the front desk was very nice and helpful. Also want to mention Erika in housekeeping thank you, for your kindness.

Cons:

Needed a lightbulb in my lamp. Could have called down or asked a housekeeper but I kept forgetting. 😊

2026-04-28 • via Nuitee
D
Darla • couple • us
10
Perfect location and great staff
Pros:

The breakfast was convenient and easy

Cons:

Rooms were a little dated but good for the price.

2026-04-27 • via Nuitee
K
Kelly • solo_traveller • us
8
Pros:

Clean, roomy..

Cons:

No hot water just warm water while showering.. not too happy..

2026-04-21 • via Nuitee
L
Laura • couple • us
6
Cons:

Breakfast was not included

2026-04-17 • via Nuitee
T
Tameka • family_with_children • us
8
Overall, decent. Breakfast should be included for what you pay. Also didn’t receive towels and washcloths the second and
Pros:

Access to all shopping!

Cons:

Didn’t receive change of towels, washcloths on second and third day of trip. Had to ask for towels and washcloths.

2026-04-16 • via Nuitee
D
dawn • couple • us
8
2026-04-13 • via Nuitee